Fruidel Avis 

Frudiel, more like fraudell. They don't pay their suppliers and are happy to effectively steal from small businesses.

1 star

I worked at Fruidel and, unfortunately, my experience was very different from how the company presents itself externally.

There were issues with management, communication and the general working environment. I often felt that targets and numbers were prioritised over the people actually doing the job, and there wasn’t always much support when things weren’t going well.

I met some good people there, but overall it was a fruitless grind full slog and I’m glad I moved on and would advise anyone considering a job there to do their research and speak to current or former employees before making a decision.

After a conversation with your finance, I have been trying to contact you for almost a week now. Phone lines are unavailable, emails are being ignored. Voice messages not responded to. We have been supplying your customers for some time now and you have not paid us £7.7K and now you ghost us!! This is disgraceful business ethic!

I asked for some copy invoices and a change of email address from Chloe and all this was completed within the hour

The fruit delivered was the best quality. Each fruit tasted fresh. I would highly recommend.

Been receiving weekly milk deliveries for our office from Fruidel for approx 2 years, mostly with good service. Unfortunately in the past few months deliveries started becoming erratic with frequently late deliveries arriving Monday afternoon as opposed to the Monday morning as paid for. We then received notification that they would no longer be able to deliver on Monday and we would only receive on Tuesdays between 8-5. We asked to cancel the contract as this did not work for us and was told that we have to give 6 weeks notice but they would now be able to deliver on Monday's again. Yesterday (being Monday) Milk arrived after 5pm when office had closed. Poor customer service with no notification of delays despite chasing.

Javid is always super responsive and happy to help us with our fruit and milk needs at Head office.

Great service, prompt delivery, and fresh fruit. Thank you for your excellent customer service! Well done David.

Quick and easy set up, deliveries are waiting for us in the morning, which is what we want, good range of fruit, good customer service.

Your help is much appreciated!

I can’t recommend Javid at Fruidel highly enough. From start to finish, the service was outstanding. Javid was professional, friendly, knowledgeable, and kept me informed throughout the entire process. He took the time to answer all of my questions, made everything straightforward, and genuinely cared about providing the best possible service.

It’s rare to come across someone so dedicated and reliable. The whole experience was smooth, stress-free, and exceeded my expectations. If you’re looking for excellent customer service and someone you can trust, Javid is the person to speak to.

Thank you again, Javid – I really appreciate all your help and wouldn’t hesitate to recommend you to others!

We've been customers of Fruidel for some time and whenever I contact them I get a fast response. My contact Javed is easy to work with, answering any questions I have, taking care of any quality issues and helping me adapt my orders to meet usage levels. Great service, I recommend!

Great Company. Quick to respond to queries and easy to amend orders when needed due to bank holidays.

Javed at Fruidel is always consistent with customer care and follow ups to be sure we are happy with their products and services. We appreciate the direct contact and support and friendly approach.
Fruidel offer quality fruit and snacks for our office weekly and are efficient with deliveries. Highly recommended for the workplace!

Thank you Chloe Storey for quickly actioning outstanding queries and catering to our needs!

customer centric.

Excellent service from Javed Alimi

Javed has been fantastic to deal with. He is always friendly, helpful and quick to respond to any requests or queries.

He is professional, reliable and genuinely takes the time to make sure everything is dealt with properly. Nothing ever seems like too much trouble, and his communication is always excellent.

It’s refreshing to have such a helpful and approachable point of contact. Javed is a real credit to Fruidel, and I would have no hesitation in recommending him and the service.

I've had a great experience with Fruidel. Their fruit and milk deliveries are always on time, and the quality of the products is consistently excellent.

A special thank you to Javed and Chloe for their outstanding customer service. Javed personally called me to answer my questions and made sure everything was sorted, while Chloe was also incredibly helpful and responsive throughout the process. Their support made the whole experience smooth and hassle-free.

deliveries efficient and to a high standard. Good communication from the team whenever issues occurred. Paused subscription when requested so we could return to deliveries easily. Excellent service from client manager Javid Alimi.

Fruidel always delivers good quality fresh fruit and milk and also Javed was very helpful and prompt in resolving the invoicing issue we had, thank you so much!