Fruidel Avis 

The customer service is brilliant

We weren’t receiving great fruit and comms weren’t the best, but I believe it’s important to recognise great customer service when it’s delivered.
Gareth Davies and Chloe Storey completely changed my experience. They both took the time to listen, responded promptly, and worked together to resolve the issues professionally and efficiently. Their proactive approach, clear communication, and genuine willingness to help restored my confidence and made a real difference.

Without Gareth and Chloe’s kind support, I don’t think we would have continued as a customer. They turned a very negative situation into a positive one, and they are a real credit to your team. Please pass on my thanks and recognition for the excellent service they provided.

Javid has been an absolute super star since he took over looking after ourselves, he makes sure everything is satisfactory and if not, does he upmost to ensure things are, very happy and grateful to Javid for his help.

Javid understood my issue - dealt with my request and keep me updated at all times .

Great customer service !

Resolved with the queries on our business account with Fruidel. Completely satisfied with the customer service from Chloe.

Our milk went missing although it the rest was delivered so Javid kindly organised to send the missing milk back.

Chloe Storey was very helpful & efficient in addressing all the issues in the process of setting up the vendor & invoice processing.

Very good customer service, sorted out my query straight away.

I would say it is much better speaking directly on the phone rather than email is much better.

Javid Alimi was amazing.

Javid was very quick to respond and sorted everything out for me.
Many Thanks

Lovely fresh fruit basket delivered right to our door. Lots of variety and was greatly received in our office.
Excellent customer service as well.

Thank you.

Chloe and Lewis dealt with an outstanding issue I had with Fruidel promptly. Thank you.

I have always found it difficult finding corporate catering partners that actually place customer service first, but I can confidently say that isn't the case with Fruidel. From the initial call every detail has been picked up on across brand options, order qtys and delivery special requirements, with such a welcoming and kind team behind it. Especially thanks to Javed, Ben and Patrick! Makes one part of the catering ops so much simpler.

I just had a lovely chat with Patrick, great fruit at even better prices!

Javid at Fruidel has provided excellent customer service since we switched to them a couple of weeks ago. The transition has been smooth, and he has been helpful and responsive throughout.

We've also noticed that the quality of the fruit is noticeably better than that of our previous supplier, and it's been very well received by everyone in the office. We're really pleased with the switch and look forward to continuing to work with Fruidel.

Good quality fruit and a reliable service.

Have experience great customer support from Javid when requesting a change or querying anything.

We initially had some teething problems, but these were resolved extremely quickly and efficiently, by our account manager Javid Alimi.

Excellent service. Both Gareth and Chole could not have been more helpful, and always on hand to help.

Javid is always so helpful and Fruidel are very flexible on orders!

Fruidel has been an excellent fruit supplier for The Octagon. Chloe has been amazing throughout, maintaining regular communication and ensuring that we are always kept updated. Her professionalism, responsiveness and willingness to assist have made the service reliable and easy to manage. We truly appreciate the consistently high level of support provided by Chloe and the Fruidel team.