I ordered in October 2025. I haven't received my order. When I queried it, they sent proof it had been made - in August 2026 - and no delivery or even attempt to resolve. So, essentially, they've just... Voir plus
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Update: Item arrived. Despite the initial problems with delivery, which are clearly very unusual based on other reviews, I am very pleased with the product itself - it is excellent. Update: ite... Voir plus
L'entreprise a répondu
Relatively simple to order, I had to double check what I was doing but got there in the end. The preview came through quickly, considering it was over the Christmas period. I asked for a couple of min... Voir plus
L'entreprise a répondu
Great communication throughout the process. There were constant changes due to me being so pedantic about my cat, yet not one complaint from Furr and Family. So thrilled with the finished portrait,... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Animalerie
- aussi dans
- Boutique de cadeaux
- Magasin d'articles pour animaux
- Studio de photographie (portraits)
Écrit par l'entreprise
We Provide Unique Pet Arts for pet lovers all around the world. Mostly based on Custom Pet Portrait Dog portrait cat portrait and any animal lover pet portrait
Coordonnées de contact
Royaume-Uni
- contact@furrandfamily.com
- furrandfamily.com
4,1
Bien
142 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 57 % de ses avis négatifs
Répond généralement dans un délai de plus d'un mois
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Just perfect
The prints I've recieved are nothing short of perfect! I would recommend to anyone! Needless to say, im going to be the best gift giver this Christmas 🎄
1 décembre 2024
Avis spontané
Réponse de FurrandFamily
Love your words <3
So cool
So cool. I’ve ordered a canvas print which hasn’t arrived yet, but I’ve just been sent the image on WhatsApp to check that I’m happy with it before they print the canvas, and it’s incredible. Such a nice touch too to receive a preview and to check you’re happy with it before it gets made. It’s a Xmas present for my girlfriend, and she’s going to be blown away. So happy I found this company and would recommend to anyone. Thank you guys
26 novembre 2024
Avis spontané
Réponse de FurrandFamily
Coooool <3
A brilliant service!
A fantastic experience with a really fab product at the end.
It was so easy to order, it was efficient and communication was brilliant throughout. My item came quickly after I had proof checked it and it came nicely packaged and boxed.
A brilliant service!
25 novembre 2024
Avis spontané
Réponse de FurrandFamily
Thank you so much for sharing your love with us <3
Really good quality and excellent as expected
Really good quality and as expected, it has been done to a high standard and I really love it.
24 novembre 2024
Avis spontané
Réponse de FurrandFamily
Thanks for appreciating
You will love it-Great Quality and Service
Recently purchased a framed picture from FurrandFamily and was very very pleased with it.
They even WhatsApp messaged an image to me before proceeding with order to ensure i was happy with it, I asked for alternative backgrounds to be sent which they did, this gave me the opportunity to choose the perfect package.
15 novembre 2024
Avis spontané
Réponse de FurrandFamily
Love your words <3
Multiple pet picture.
Great to be able to preview before printing, quick delivery, well packaged and quality picture. Only thing I would say is that the product is a little on the expensive side.
15 novembre 2024
Avis spontané
Réponse de FurrandFamily
Thank you so much for sharing your real convcern we are trying hard to give best quality service like you got everything best on time with amazing quality,
That really cost us to provide customer happiness with premium experience.
Excellent service
Excellent service a very fast turnaround in only took four days from the original order and the picture was sent securely packaged up via Royal mail.
17 novembre 2024
Avis spontané
Réponse de FurrandFamily
Thanks for your lovely feedback
Réponse de FurrandFamily
Thanks for sharing the feedback
Réponse de FurrandFamily
Love to see this
Réponse de FurrandFamily
Thank you so much for sharing your lovely experience
Amazing photos
Simple to order. Amazing photos I had them emailed to me within 24hrs.
26 octobre 2024
Réponse de FurrandFamily
Thank you so much for sharing your experience <3
You get 100% what you pay for
You get 100% what you pay for. My print arrived swiftly and packaged carefully. The print is fabulous, on good quality material and looks seamless. I bought it as a gift for family, consisting of current and late furr babies, and they are going to love it. Thank you so much 😊 I think my crown of best gift giver remains for another Christmas!
28 octobre 2024
Réponse de FurrandFamily
Thank you so much for your lovely feedback
The picture came really quickly.
The picture came really quickly and beautifully done.
2 novembre 2024
Avis spontané
Réponse de FurrandFamily
Thank you so much for sharing your experience <3
Réponse de FurrandFamily
Thank you for your feedback
Very good at keeping me up to date and…
Very good at keeping me up to date and offering great options to make my order better.
1 octobre 2024
Avis spontané
Réponse de FurrandFamily
Thank you for your feedback
Beautiful pic of my furbabies....a…
Beautiful pic of my furbabies....a great present for hubby who is learning to fly......he will love it for sure.....
25 octobre 2024
Réponse de FurrandFamily
Thank you for your feedback and best of luck for your hubby
Prompt service
Prompt service, could view pictures before buying. The picture is stunning and I have shown many people, I told them where it was from.
All round very good service.
2 novembre 2024
Avis spontané
Réponse de FurrandFamily
Thank you for your feedback and love to hear about this
I bought a photo of my son and daughter…
I bought a photo of my son and daughter in laws Pug. He often sticks his bottom teeth out and I thought he would make a great vampire. We all loved the photo and would highly recommend FurrandFamily for your pet’s portrait
15 octobre 2024
Réponse de FurrandFamily
Thank you so much for your wonderful feedback
The images are just wonderful and the…
The images are just wonderful and the detail is fantastic, better than I expected. I asked for a minor tweak on be of my proof which was done within minutes. Great service and I’ve already recommended to friends and family
28 octobre 2024
Avis spontané
Réponse de FurrandFamily
Thank you so much
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.