Official Gatwick Airport Parking Avis 

20 574
TrustScore 4.5 sur 5

4,6

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Easy booking, can be cancelled if needed. Loved that that barrier rose automatically having read our numberplate, so no tickets required. Car park only about five minutes covered walk from the north t... Voir plus

Noté 4 sur 5 étoiles

It’s a little confusing finding where to go and not driving in and out by accident, but customer services explained how to make sure we didn’t pay twice! Good shuttle service and car was safe and secu... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

This is the second year of using the holiday parking and we were very pleased with the experience. first year we were sceptical about leaving our keys, but there is nothing to worry about. Booking ea... Voir plus

Noté 5 sur 5 étoiles

I've used Gatwick parking twice now, parking at north and south terminals at different times. It's all very easy to book online, directions are available on Google Maps and other apps too. When I ha... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Aéroport international
  2. Espace de parking
  3. Parking public
  4. Service de voiturier

Écrit par l'entreprise

Gatwick Airport Parking is the official car parking provider of London Gatwick Airport. This means that they’re the only company whose car parks are located onsite, which, in turn, means that you can park closer to the terminals than you can with any other provider. Whether you’re travelling from Gatwick’s North Terminal or South Terminal, you’ll be able to choose from a whole range of parking options – both terminals have short stay and long stay car parks, plus premium spaces and valet services.


Coordonnées de contact

4,6

Excellent

TrustScore 4.5 sur 5

21 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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4,6

Tous les avis

(20 574)

3 899 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Valet parking at Gatwick North terminal is fast, efficient and professional.

Used valet parking at Gatwick North. So convenient for access to the terminal and Sofitel hotel. I’ve used this service many times, professional, efficient and never had any problems. Drop off is quick and easy, pick up is similarly smooth, quick and efficient. Will continue to use this service at Gatwick.

4 août 2026
Avis spontané
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Réponse de Official Gatwick Airport Parking

Dear Charles

Thank you for taking the time to share your feedback with us.

We’re pleased to hear of your positive experience at Gatwick and with how fast, efficient and professional our Valet parking is. We look forward to welcoming you back in the future.

Kind regards
Gatwick Customer Services

Noté 2 sur 5 étoiles

COULD NOT BOOK ON MOBILE APP

COULD NOT BOOK ON MOBILE APP. HAD TROUBLE PAYING. BY THE TIME I HAD DONE THE PROCESS 3 TIMES, THE PRICE HAD GONE UP AS THE IP ADDRESS WAS OBVIOUSLY BEING TRACKED. ENDED UP HAVING TO DO IT ON LAPTOP

9 août 2026
Avis spontané
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Réponse de Official Gatwick Airport Parking

Dear Martine

Thank you for taking the time to share your feedback regarding your recent experience with us.

We're sorry to hear you had issues with booking on the app.

We would expect our online booking system to be seamless and to allow payment with no issues.

Should you wish to discuss this further our Customer Services Team will be more than happy to help, please email parking.services@gatwickairport.com or call 0330 333 9268.

Kind regards
Gatwick Customer Services

Noté 5 sur 5 étoiles

Simple easy to use

Simple easy to use, good pickup from bus stops, friendly drivers, smooth operation.

29 juillet 2026
Avis spontané
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Réponse de Official Gatwick Airport Parking

Dear David

Thank you for taking the time to share your feedback with us.

We’re pleased to hear of your positive experience at Gatwick and with how friendly our drivers are. We look forward to welcoming you back in the future.

Kind regards
Gatwick Customer Services

Noté 5 sur 5 étoiles

Have always found the staff very…

Have always found the staff very helpful and understanding in all situations.

5 août 2026
Avis spontané
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Réponse de Official Gatwick Airport Parking

Dear Customer

Thank you for taking the time to share your feedback with us.

We’re pleased to hear of your positive experience at Gatwick and with how helpful and understanding our staff are. We look forward to welcoming you back in the future.

Kind regards
Gatwick Customer Services

Noté 4 sur 5 étoiles

Good price great experience

Good price, super easy to use the valet service. Cheaper than using purple parking and valet parking was literally so quick. 5 minute walk to check in and the same on returning. What a dream.

31 juillet 2026
Avis spontané
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Réponse de Official Gatwick Airport Parking

Dear Celia

Thank you for taking the time to share your feedback with us.

We’re pleased to hear of your positive experience at Gatwick and with how cheap the Valet Parking is in comparison with another provider. We look forward to welcoming you back in the future.

Kind regards
Gatwick Customer Services

Noté 5 sur 5 étoiles

This is an excellent service

This is an excellent service

30 juillet 2026
Avis spontané
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Réponse de Official Gatwick Airport Parking

Dear Jason

Thank you for taking the time to share your feedback with us.

We’re pleased to hear of your positive experience at Gatwick and with how excellent our service is. We look forward to welcoming you back in the future.

Kind regards
Gatwick Customer Services

Noté 5 sur 5 étoiles

Great service

Great service, always!

10 juillet 2026
Avis spontané
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Réponse de Official Gatwick Airport Parking

Dear K.A

Thank you for taking the time to share your feedback with us.

We’re pleased to hear of your positive experience at Gatwick and with how great the service has been when using us. We look forward to welcoming you back in the future.

Kind regards
Gatwick Customer Services

Noté 5 sur 5 étoiles

Good Long term options

OK, so long term airport parking is a cost you have to bear if public transport is not an option....so we used it recently at Gatwick South and can report good value for money and a very smooth process from car park to terinal and back again 10 days later. Recommended.

27 juillet 2026
Avis spontané
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Réponse de Official Gatwick Airport Parking

Dear DH

Thank you for taking the time to share your feedback with us.

We’re pleased to hear of your positive experience at Gatwick and with how good value for money the parking is. We look forward to welcoming you back in the future.

Kind regards
Gatwick Customer Services

Noté 5 sur 5 étoiles

Very easy to park would recommend this…

Very easy to park would recommend this to anyone a lot cheaper than a taxi

4 août 2026
Avis spontané
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Réponse de Official Gatwick Airport Parking

Dear Patrick

Thank you for taking the time to share your feedback with us.

We’re pleased to hear of your positive experience at Gatwick and with how easy it is to park direct with us. We look forward to welcoming you back in the future.

Kind regards
Gatwick Customer Services

Noté 5 sur 5 étoiles

100% around great service

Great booking experiences good deals and everything you need to consider whilst travelling via Gatwick all in one place.

27 juillet 2026
Avis spontané
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Réponse de Official Gatwick Airport Parking

Dear Gary

Thank you for taking the time to share your feedback with us.

We’re pleased to hear of your positive experience at Gatwick and with how great the booking experience was. We look forward to welcoming you back in the future.

Kind regards
Gatwick Customer Services

Noté 5 sur 5 étoiles

Long Stay Car Park - North

We found the booking and parking experience straightforward and good value for money.
We decided to book the long stay North Car Park as we had an early outbound flight and late arrival. I was able to use my Blue Light Card discount.
It took us ( and other travellers) to find the designated bus stop to take us to the airport a few extra minutes - maybe clearer signs would be useful. No problem finding the bus stop on arrival as it was clearly explained in the reminder e-mail.
We found the bus drivers very friendly and helpful.
Overall, a very pleasant experience and would definitely use it again.

5 août 2026
Avis spontané
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Réponse de Official Gatwick Airport Parking

Dear Z Emery

Thank you for taking the time to share your feedback with us.

We’re pleased to hear of your positive experience at Gatwick and with how friendly and helpful the bus drivers are. We look forward to welcoming you back in the future.

Kind regards
Gatwick Customer Services

Noté 4 sur 5 étoiles

Worth booking ahead

It’s a little confusing finding where to go and not driving in and out by accident, but customer services explained how to make sure we didn’t pay twice! Good shuttle service and car was safe and secure while we were away. Much cheaper booking ahead so definitely worth doing

26 juillet 2026
Avis spontané
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Réponse de Official Gatwick Airport Parking

Dear Debbie

Thank you for taking the time to share your feedback with us.

We’re pleased to hear of your positive experience at Gatwick and with how cheap our bookings are. We look forward to welcoming you back in the future.

Kind regards
Gatwick Customer Services

Noté 5 sur 5 étoiles

Such an easy service to use

Such an easy service to use. Dropped the car off and walked straight into the terminal and off on holiday. No waiting for shuttle buses. Car was ready to collect on the day of return without any drama.

24 juillet 2026
Avis spontané
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Réponse de Official Gatwick Airport Parking

Dear Sharon

Thank you for taking the time to share your feedback with us.

We’re pleased to hear of your positive experience at Gatwick and with how easy our service is to use. We look forward to welcoming you back in the future.

Kind regards
Gatwick Customer Services

Noté 5 sur 5 étoiles

Very Helpful Staff

The staff on the night shift could not have been more helpful when my wife (who had not slept for 20 hours) forgot where she had parked in the South Terminal short term car park. They also followed up the next day too - well done!

7 août 2026
Avis spontané
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Réponse de Official Gatwick Airport Parking

Dear Steve

Thank you for taking the time to share your feedback with us.

We’re pleased to hear of your positive experience at Gatwick and with how helpful our team were. We look forward to welcoming you back in the future.

Kind regards
Gatwick Customer Services

Noté 5 sur 5 étoiles

A breeze from drop off to pick-up

Very easy to get to the Meet and Greet area of the North Terminal and straight forward handover. 5 mins walk from drop off to check-in desks

1 août 2026
Avis spontané
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Réponse de Official Gatwick Airport Parking

Dear GP

Thank you for taking the time to share your feedback with us.

We’re pleased to hear of your positive experience at Gatwick and with how close the car park is to the terminal. We look forward to welcoming you back in the future.

Kind regards
Gatwick Customer Services

Noté 5 sur 5 étoiles

Easy parking ,quick bus transfer very…

Easy parking ,quick bus transfer very good service would highly recommend it

9 juin 2026
Avis spontané
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Réponse de Official Gatwick Airport Parking

Dear John

Thank you for taking the time to share your feedback with us.

We’re pleased to hear of your positive experience at Gatwick and with how quick the bus transfer was. We look forward to welcoming you back in the future.

Kind regards
Gatwick Customer Services

Noté 5 sur 5 étoiles

Cheaper than a taxi

Easy to book, straight forward parking, close to terminal and cheaper than a taxi or cab, so convenient.

1 août 2026
Avis spontané
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Réponse de Official Gatwick Airport Parking

Dear David

Thank you for taking the time to share your feedback with us.

We’re pleased to hear of your positive experience at Gatwick and with how cheap the parking is in comparison to a taxi. We look forward to welcoming you back in the future.

Kind regards
Gatwick Customer Services

Noté 5 sur 5 étoiles

We always use Gatwick Official parking

We always use Gatwick Official parking. It is secure, easy, and well-priced. The buses are always very reliable and it makes it easy for us.

28 juillet 2026
Avis spontané
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Réponse de Official Gatwick Airport Parking

Dear Louise

Thank you for taking the time to share your feedback with us.

We’re pleased to hear of your positive experience at Gatwick and with how reliable our shuttle buses are. We look forward to welcoming you back in the future.

Kind regards
Gatwick Customer Services

Noté 4 sur 5 étoiles

Additional charge

The actual parking experience was as expected and would definitely book again! However we booked four cars that day because we travelled as a family of ten, on leaving car park A two cars in our party had to pay a £10 drop off fee because on leaving the the car park the signage to exit was not clear and they ended up going through the passenger drop off area!

4 août 2026
Avis spontané
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Réponse de Official Gatwick Airport Parking

Dear Caroline

Thank you for taking the time to share your feedback regarding your recent experience with us.

We’re sorry to hear of the difficulties experienced when using our parking and for the additional charges.

Should you wish to discuss this further our Times24 Customer Services Team will be more than happy to help, they manage the drop off zone, please visit www.times24.co.uk/contact-us.

Kind regards
Gatwick Customer Services

Noté 5 sur 5 étoiles

Good services

8 août 2026
Avis spontané
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Réponse de Official Gatwick Airport Parking

Dear Sergiy

Thank you for taking the time to share your feedback with us.

We’re pleased to hear of your positive experience at Gatwick and with how good our services are. We look forward to welcoming you back in the future.

Kind regards
Gatwick Customer Services

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