Again another really good experience. My only observation is that zone T being so large we hunted for a few minutes before finding a bay on the other side of the fence. The main car park was full. W... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Super easy to book online. Not bad pricing for August. Directions are straightforward. Found the car park easily & luckily a disabled vehicle space. Make sure you don’t park in disabled bays marked ‘a... Voir plus
L'entreprise a répondu
Easy booking, can be cancelled if needed. Loved that that barrier rose automatically having read our numberplate, so no tickets required. Car park only about five minutes covered walk from the north t... Voir plus
L'entreprise a répondu
Super easy experience! Would defo book this again for our next holiday! Booking process was straight forward and easy, great location and the shuttle bus was so regular, we never waited more than 5 mi... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Gatwick Airport Parking is the official car parking provider of London Gatwick Airport. This means that they’re the only company whose car parks are located onsite, which, in turn, means that you can park closer to the terminals than you can with any other provider. Whether you’re travelling from Gatwick’s North Terminal or South Terminal, you’ll be able to choose from a whole range of parking options – both terminals have short stay and long stay car parks, plus premium spaces and valet services.
Coordonnées de contact
Horley, RH6 0NX, Gatwick, Royaume-Uni
- gatwickairport.com/parking
4,6
Excellent
21 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Réponse de Official Gatwick Airport Parking
Dear Dave
Thank you for taking the time to share your feedback with us.
We’re pleased to hear of your positive experience at Gatwick and with how good it all was. We look forward to welcoming you back in the future.
Kind regards
Gatwick Customer Services
Brilliant as always
Brilliant as always, efficient, friendly, easy and flexible on retiming if needed. 😎
4 août 2026
Avis spontané
Réponse de Official Gatwick Airport Parking
Dear David
Thank you for taking the time to share your feedback with us.
We’re pleased to hear of your positive experience at Gatwick and with how brilliant the parking always is on your visits with us. We look forward to welcoming you back in the future.
Kind regards
Gatwick Customer Services
Easy to book on the app
Easy to book on the app. Good parking space and bus service to and from the terminal. Number plate recognition works really well.
27 juillet 2026
Avis spontané
Réponse de Official Gatwick Airport Parking
Dear Terry
Thank you for taking the time to share your feedback with us.
We’re pleased to hear of your positive experience at Gatwick and with how easy it was to book on the app. We look forward to welcoming you back in the future.
Kind regards
Gatwick Customer Services
Very easy and convenient
Very easy and convenient, no issues or problems. Great price too
27 juillet 2026
Avis spontané
Réponse de Official Gatwick Airport Parking
Dear Simon
Thank you for taking the time to share your feedback with us.
We’re pleased to hear of your positive experience at Gatwick and with how easy and convenient the parking was. We look forward to welcoming you back in the future.
Kind regards
Gatwick Customer Services
It fairly easy to park there the bus…
It fairly easy to park there the bus service was very good the same on the way back
2 août 2026
Avis spontané
Réponse de Official Gatwick Airport Parking
Dear Graham
Thank you for taking the time to share your feedback with us.
We’re pleased to hear of your positive experience at Gatwick and with how easy it was to park with us. We look forward to welcoming you back in the future.
Kind regards
Gatwick Customer Services
Left car for 10 nights,when i got home…
Left car for 10 nights in valet parking,when i got home in early hours of morning noticed 2 dirt marks of roof liner inside car. Emailed customer services,apparantly i should have checked over car before leaving car park. Oh yes,at 3:30 in the morning i need to be inspecting the inside of my car and looking at the roof. I even provide photos before and after as had taken a photo of family in the car. Still not intrested,guess the marks appeared all by themsevles. Had to pay to get roof cleaned.Poor customer services. As i cant reply to gatwicks email,i have complained twice and escalated this issue and they have said there is no case.
24 juillet 2026
Avis spontané
Réponse de Official Gatwick Airport Parking
Dear S obrien
Thank you for taking the time to share your feedback.
We're sorry to learn of your experience with our car park team.
We aim to provide the highest quality service and care to all of our customers using our valet services and we're disappointed to hear of your recent experience.
Should you wish to discuss this further our Customer Services Team will be more than happy to help, please email parking.services@gatwickairport.com or call 0330 333 9268.
Kind regards
Gatwick Customer Services
As previously
As previously, secure parking, easy to use, frequent transfers to the terminal. Good system. Easy to book.
Excellent.
6 août 2026
Avis spontané
Réponse de Official Gatwick Airport Parking
Dear Mr R Walden
Thank you for taking the time to share your feedback with us.
We’re pleased to hear of your positive experience at Gatwick due to finding the parking easy to book, easy to use and secure with frequent transfers, we look forward to welcoming you back in the future.
Kind regards
Gatwick Customer Services
Easy & straight forward to book.
29 juillet 2026
Avis spontané
Réponse de Official Gatwick Airport Parking
Dear Julia
Thank you for taking the time to share your feedback with us.
We’re pleased to hear of your positive experience at Gatwick due to finding the parking easy and straight forward to book and we look forward to welcoming you back in the future.
Kind regards
Gatwick Customer Services
Réponse de Official Gatwick Airport Parking
Dear Phil
Thank you for taking the time to share your feedback with us.
We’re pleased to hear of your positive experience at Gatwick due to finding the parking quick, safe and convenient and we look forward to welcoming you back in the future.
Kind regards
Gatwick Customer Services
The overall experience was very good
The overall experience was very good.
The most disappointing thing was the experience of when you left the office, we encountered an extremely long wait to use the lifts to get back to the car!
Very long queues which on Monday am 3rd August,queued back past the the office, only 2 lifts in operation.
Come on Gatwick, l know you are usually better than this , 20 minutes to get back to your car due to poor operations of the lifts, after a long flight isn't acceptable!
I would have given 5 stars 🌟 if this had not happened..
3 août 2026
Avis spontané
Réponse de Official Gatwick Airport Parking
Dear Rob
Thank you for taking the time to share your feedback with us.
We’re pleased to hear of your overall positive experience at Gatwick and we look forward to welcoming you back in the future.
Kind regards
Gatwick Customer Services
Holiday parking
Easy to book, easy to find the place. Staff were lovely. Car was ready when we arrived back from holiday. Overall great service with reasonable price.
23 juillet 2026
Avis spontané
Réponse de Official Gatwick Airport Parking
Dear Katarina
Thank you for taking the time to share your feedback with us.
We’re pleased to hear of your positive experience at Gatwick due to finding the parking easy to book and easy to find with lovely staff and we look forward to welcoming you back in the future.
Kind regards
Gatwick Customer Services
It's a car park.
I got a 20% discount on the booking which always comes in handy. Everything was done online and it was all good.
3 août 2026
Avis spontané
Réponse de Official Gatwick Airport Parking
Dear Jon
Thank you for taking the time to share your feedback with us.
We’re pleased to hear of your positive experience at Gatwick we look forward to welcoming you back in the future.
Kind regards
Gatwick Customer Services
Réponse de Official Gatwick Airport Parking
Dear OliK
Thank you for taking the time to share your feedback with us.
We’re pleased to hear of your positive experience at Gatwick due to finding the parking easy and straight forward, we look forward to welcoming you back in the future.
Kind regards
Gatwick Customer Services
Great location, easy process, secure parking.
You know exactly what you are getting when you park at Gatwick Airport Official parking, security, clear instructions, easy process, good transfers and the ability to keep my keys. Prices can be a little higher than other options but the security of keeping my keys and parking the car where I want to is worth it. The parking is also so close to the terminal the short transfer is minimal. Absolutely would use again.
19 juillet 2026
Avis spontané
Réponse de Official Gatwick Airport Parking
Dear Happy Customer
Thank you for taking the time to share your feedback with us.
We’re pleased to hear of your positive experience at Gatwick due to finding the parking easy and secure with clear instructions and good transfers, we look forward to welcoming you back in the future.
Kind regards
Gatwick Customer Services
We had a great experience with Gatwick…
We had a great experience with Gatwick Airport Summer Parking. So easy to drop car, hand keys to reception and catch the bus to the terminal. Then again so easy to do the same upon return. Made whole experience stress free.
19 juillet 2026
Avis spontané
Réponse de Official Gatwick Airport Parking
Dear Samantha
Thank you for taking the time to share your feedback with us.
We’re pleased to hear of your positive experience at Gatwick due to finding the Summer Special parking easy and stress free, we look forward to welcoming you back in the future.
Kind regards
Gatwick Customer Services
Booking changed online from South to North Terminal
Due to BA flight cancellation, we had to change booking to Easyjet North Terminal. Parking change to North Terminal completed online relatively easily, at no extra cost.
8 juin 2026
Avis spontané
Réponse de Official Gatwick Airport Parking
Dear Ray
Thank you for taking the time to share your feedback with us.
We’re pleased to hear of your positive experience at Gatwick due to finding it easy to amend your booking online and we look forward to welcoming you back in the future.
Kind regards
Gatwick Customer Services
Réponse de Official Gatwick Airport Parking
Dear Shilpa
Thank you for taking the time to share your feedback with us.
We’re pleased to hear of your positive experience at Gatwick due to finding the booking process easy and we look forward to welcoming you back in the future.
Kind regards
Gatwick Customer Services
So easy using valet parking at Gatwick…
So easy using valet parking at Gatwick Airport. Drop your car , walk up the ramp and check in. Return is also easy, visit reception, collect keys, load car and drive home. Highly recommend
22 juillet 2026
Avis spontané
Réponse de Official Gatwick Airport Parking
Dear Amanda
Thank you for taking the time to share your feedback with us.
We’re pleased to hear of your positive experience at Gatwick due to finding the Valet parking service easy to use and we look forward to welcoming you back in the future.
Kind regards
Gatwick Customer Services
So easy to book online
So easy to book online, great price too. Kept up to date from booking. So easy to find and park. Return journey so simple to do too. Cannot fault at all, will definitely use again and recommend. Our daughters also booked and also agreed how easy it was and stress free, we even managed to park near each other. Thank you so much.
21 juillet 2026
Avis spontané
Réponse de Official Gatwick Airport Parking
Dear L.V
Thank you for taking the time to share your feedback with us.
We’re pleased to hear of your positive experience at Gatwick due to finding the parking easy to book and a great price, we look forward to welcoming you back in the future.
Kind regards
Gatwick Customer Services
Really good value
Really good value, much cheaper than getting a cab either way. The instructions were easy to follow and staff great. Would highly recommend.
1 août 2026
Avis spontané
Réponse de Official Gatwick Airport Parking
Dear John
Thank you for taking the time to share your feedback with us.
We’re pleased to hear of your positive experience at Gatwick due to finding the parking really good value with easy to follow instructions and great staff, we look forward to welcoming you back in the future.
Kind regards
Gatwick Customer Services
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.