The actual usage of the booking system was easy to use and operationally at the airport was very good. My complaint was the airline changed the terminal and l was unable to swap with Gatwick long s... Voir plus
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The only gripe we have is that my husband has a disabled badge & no matter what time of day we arrive, there is never a disabled bay available, not even by the bus stops. Apart from that, happy with t... Voir plus
Good value and easy to book. Good communication and signage in the car park at the entry could be clearer, as if it’s the first time parking there, it’s easy to think you are going into another area... Voir plus
Really easy to get to, brilliant location for north terminal. Regular bus service, sometimes really busy when going to the airport. There is always another bus that arrives very quickly if you are u... Voir plus
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À propos de l'entreprise
Écrit par l'entreprise
Gatwick Airport Parking is the official car parking provider of London Gatwick Airport. This means that they’re the only company whose car parks are located onsite, which, in turn, means that you can park closer to the terminals than you can with any other provider. Whether you’re travelling from Gatwick’s North Terminal or South Terminal, you’ll be able to choose from a whole range of parking options – both terminals have short stay and long stay car parks, plus premium spaces and valet services.
Coordonnées de contact
Horley, RH6 0NX, Gatwick, Royaume-Uni
- gatwickairport.com/parking
4,6
Excellent
21 k avis
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Réponse de Official Gatwick Airport Parking
Dear Susanne
Thank you for taking the time to share your feedback with us.
We’re pleased to hear of your positive experience at Gatwick due to finding the parking easy to find with a great bus service and we look forward to welcoming you back in the future.
Kind regards
Gatwick Customer Services
Great service if you can afford it
Great service if you can afford it - however, what I don’t expect is my driving setup to be changed when I pick up my car, especially “if the car is being moved within the car park building - from floor to floor”.
15 septembre 2026
Avis spontané
Réponse de Official Gatwick Airport Parking
Dear Dwain
Thank you for taking the time to share your feedback with us.
We’re pleased to hear of your overall positive experience at Gatwick due to finding the service great and we look forward to welcoming you back in the future.
Kind regards
Gatwick Customer Services
Réponse de Official Gatwick Airport Parking
Dear Stephen
Thank you for taking the time to share your feedback with us.
We’re pleased to hear of your positive experience at Gatwick due to finding the service good and we look forward to welcoming you back in the future.
Kind regards
Gatwick Customer Services
Why pay more using your phone!!!!
Why pay more using your phone!!!!
tried to book on my phone and didnot work, cost was £72. Went to desktop much easier booking cost now £65.
26 septembre 2026
Avis spontané
Réponse de Official Gatwick Airport Parking
Dear Haggerty
Thank you for taking the time to share your feedback regarding your recent experience with us.
I'm sorry to hear the recent booking quote you’ve received online was showing different on your mobile device and desktop.
We would expect our online booking system to be the same regardless of the device used and we are sorry for any inconvenience this may have caused.
Should you wish to discuss this further our Customer Services Team will be more than happy to help, please email parking.services@gatwickairport.com or call 0330 333 9268.
Kind regards
Gatwick Customer Services
Very good but when collecting the car…
Very good but when collecting the car upon our return we found the car was parked on the wrong floor of the designated spaces. Not a major issue but given that I am a registered disabled driver this is something to wary of.
22 septembre 2026
Avis spontané
Réponse de Official Gatwick Airport Parking
Dear John
Thank you for taking the time to share your feedback with us.
We’re pleased to hear of your overall positive experience at Gatwick and we look forward to welcoming you back in the future.
Kind regards
Gatwick Customer Services
I upgraded to valet parking via an…
I upgraded to valet parking via an email from them, seemed a good deal so thought I’d try it for future bookings, I usually use the onsite long stay Gatwick parking (not 3rd party). Arrival instructions weren’t that clear to be really honest, car park entrance and turns are extremely tight which mean, if u get the turn a bit wrong, your wheels are going to get scraped! When we found the right floor/section, the girl that greeted us didn’t seem to care, it was pretty impersonal and at no stage did anyone look over the car, so assumed it was automated… no record of the cars’ condition was ever sent though.
Return was quick and straightforward,
The guy on the desk seemed a bit strange though and kept staring at me, a little unnerving…. Got into my car to find, the seat moved a lot (luckily it has memory seats), the rear view moved, the climate settings changed, the steering wheel position moved and the radio station changed to something I would never listen to. Does all this need changing to just park? It feels like it may have been driven a bit. I wish I’d taken photos of mileage etc! Exactly why I don’t like handing my keys over… trust gone! Won’t use this service again….
25 septembre 2026
Avis spontané
Réponse de Official Gatwick Airport Parking
Dear Chris
Thank you for taking the time to share your feedback regarding your recent experience with us.
I'm sorry to hear the settings in your vehicle have been adjusted whilst it’s been in our care.
We’d ask that only those settings which ensure the safe driving of our customer’s vehicles are changed and only to the extent that is necessary. We’re sorry to hear that your seat, steering wheel, mirror, radio and climate settings had been adjusted and for any inconvenience this may have caused.
Should you wish to discuss this further our Customer Services Team will be more than happy to help, please email parking.services@gatwickairport.com or call 0330 333 9268.
Kind regards
Gatwick Customer Services
Gatwick Official Parking were extremely…
Gatwick Official Parking were extremely helpful when we needed to make unexpected changes to our plans (due to NATS breakdown). I always use them and the car is secure.
8 septembre 2026
Avis spontané
Réponse de Official Gatwick Airport Parking
Dear Buyer from Dorset
Thank you for taking the time to share your feedback with us.
We’re pleased to hear of your positive experience at Gatwick due to finding the service secure and we look forward to welcoming you back in the future.
Kind regards
Gatwick Customer Services
I was at first sceptical about leaving…
I was at first sceptical about leaving my keys with Gatwick Airport parking, I need not have worried.my car stayed on site the whole time I was away, My flight was delayed by one day, upon return my car was waiting for me outside, The staff were most courteous and efficient. I would not hesitate to indorse this excellent company, and will definitely use again.
8 septembre 2026
Avis spontané
Réponse de Official Gatwick Airport Parking
Dear John
Thank you for taking the time to share your feedback with us.
We’re pleased to hear of your positive experience at Gatwick due to finding the staff courteous and efficient, we look forward to welcoming you back in the future.
Kind regards
Gatwick Customer Services
I would have given 5 stars
I would have given 5 stars, but on arrival the signage for the midstay directions wasn't clear. It either needs cleaning or making the signage lighter (could hardly see it in the dark)
Otherwise, it's an ideal place for parking 👌
16 septembre 2026
Avis spontané
Réponse de Official Gatwick Airport Parking
Dear Julia
Thank you for taking the time to share your feedback with us.
We’re pleased to hear of your overall positive experience at Gatwick and we look forward to welcoming you back in the future.
Kind regards
Gatwick Customer Services
Speedy excellent service
Speedy excellent service, been using this service for the last 15 years and never had a problem, well done valet parking
15 septembre 2026
Avis spontané
Réponse de Official Gatwick Airport Parking
Dear Stephen
Thank you for taking the time to share your feedback with us.
We’re pleased to hear of your positive experience at Gatwick due to finding the parking speedy and excellent, we look forward to welcoming you back in the future.
Kind regards
Gatwick Customer Services
Valet parking is the best option at…
Valet parking is the best option at Gatwick by far.
Booking, ease of entry via number plate recognition, ease of departure & arrival. Quick exit to the motorway. Great 👍
20 septembre 2026
Avis spontané
Réponse de Official Gatwick Airport Parking
Dear Edward
Thank you for taking the time to share your feedback with us.
We’re pleased to hear of your positive experience at Gatwick due to finding the Valet parking service easy to book and easy to use, we look forward to welcoming you back in the future.
Kind regards
Gatwick Customer Services
Mid Parking was so easy
Mid Parking was so easy, best experience of parking and entering the Airport ever, definitely recommend.
19 septembre 2026
Avis spontané
Réponse de Official Gatwick Airport Parking
Dear Sean
Thank you for taking the time to share your feedback with us.
We’re pleased to hear of your positive experience at Gatwick due to finding the Mid Stay car park was easy to use and we look forward to welcoming you back in the future.
Kind regards
Gatwick Customer Services
Booked valet parking
Booked valet parking, so easy and quick and upon return car was waiting so no delays. We thought we had lost our ticket, (we actually didn't), but the staff in the pickup office were friendly and reassuring that it was not a problem. Would definitely use this again. So convenient.
31 août 2026
Avis spontané
Réponse de Official Gatwick Airport Parking
Dear Customer
Thank you for taking the time to share your feedback with us.
We’re pleased to hear of your positive experience at Gatwick due to finding the Valet parking service easy, quick and the staff friendly, we look forward to welcoming you back in the future.
Kind regards
Gatwick Customer Services
We couldn't get out of the car park
We couldn't get out of the car park, they tried to charge us an extra £138, we had to call for assistance, this has happened at least twice now. Fortunately we didn't have to pay anymore than we already had. Someone not so savvy may have just paid!
20 septembre 2026
Avis spontané
Réponse de Official Gatwick Airport Parking
Dear Carman
Thank you for taking the time to share your feedback with us.
We’re pleased to hear of your overall positive experience and we look forward to welcoming you back in the future.
Kind regards
Gatwick Customer Services
Price was reasonable
Price was reasonable. Direction to actual parking bay helpful. Website said to use ticket issued at entry barrier when leaving. I never got such a ticket so when exiting I was concerned what would happen and it was only then saw a sign saying if I had pre-booked exiting would be automatic. I had been unable to establish this from your website before travelling.
17 septembre 2026
Avis spontané
Réponse de Official Gatwick Airport Parking
Dear Chb
Thank you for taking the time to share your feedback with us.
We’re pleased to hear of your positive experience at Gatwick due to finding the price reasonable and the directions helpful, we look forward to welcoming you back in the future.
Kind regards
Gatwick Customer Services
Amazing Customer Service…
Chose the wrong lot and they remedied the problem without hassle. The customer service was amazing.
22 septembre 2026
Avis spontané
Réponse de Official Gatwick Airport Parking
Dear John
Thank you for taking the time to share your feedback with us.
We’re pleased to hear of your positive experience at Gatwick due to finding the customer service amazing and we look forward to welcoming you back in the future.
Kind regards
Gatwick Customer Services
A reliable service
A reliable service, conveniently located near airport hotels.
I was recommended to use the onsite parking facility by a friend, and very pleased I took their advice.
I would also recommend Valet Parking Gatwick and will be booking again in the next few months.
8 septembre 2026
Avis spontané
Réponse de Official Gatwick Airport Parking
Dear Bernard
Thank you for taking the time to share your feedback with us.
We’re pleased to hear of your positive experience at Gatwick due to finding the parking reliable and we look forward to welcoming you back in the future.
Kind regards
Gatwick Customer Services
It just works
Valet parking at Gatwick North has been my preference for some years now.
It just works so well.
21 septembre 2026
Avis spontané
Réponse de Official Gatwick Airport Parking
Dear Richard
Thank you for taking the time to share your feedback with us.
We’re pleased to hear of your positive experience at Gatwick due to finding the parking Valet parking service works well, we look forward to welcoming you back in the future.
Kind regards
Gatwick Customer Services
Parking was easy and l went for 3 weeks…
Parking was easy and l went for 3 weeks and l found my car safe and sound
3 septembre 2026
Avis spontané
Réponse de Official Gatwick Airport Parking
Dear Tate
Thank you for taking the time to share your feedback with us.
We’re pleased to hear of your positive experience at Gatwick due to finding the parking easy and your car was safe, we look forward to welcoming you back in the future.
Kind regards
Gatwick Customer Services
So easy parking up drop car off go on…
So easy parking up drop car off go on our way comeback grab key gone so quick and efficient
21 septembre 2026
Avis spontané
Réponse de Official Gatwick Airport Parking
Dear David
Thank you for taking the time to share your feedback with us.
We’re pleased to hear of your positive experience at Gatwick due to finding the parking easy and efficient, we look forward to welcoming you back in the future.
Kind regards
Gatwick Customer Services
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