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Lisez les avis des autres

Noté 3 sur 5 étoiles

I was very interested in purchasing one, maybe two, antennas for my camping trailer. What made it confusing, was that the product page threw many special offers at you, that it’s easy to get confused.... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Talking with Rose the customer service person was very helpful and understanding. I placed the order and realized that this product would not work in my situation; within 15 minutes of placing the or... Voir plus

Noté 5 sur 5 étoiles

The prompt response to my problem my friend was telling me about seeing your add. Online she wanted to try it because her income she couldn't afford cable now that he left so she told me about it I th... Voir plus

Noté 2 sur 5 étoiles

I actually bought three antennas: one for myself, one for my basement tenant, and one for my nephew. My nephew and I tried to install the antenna. We were only two meters from the internet modem and t... Voir plus

L'entreprise a répondu

À propos de l'entreprise

Écrit par l'entreprise

WaveMax is a TV antenna designed to give you access to popular television channels without monthly subscriptions, contracts, or ongoing fees. By capturing over the air broadcast signals directly from nearby TV towers, WaveMax allows you to enjoy live programming without relying on cable or paid streaming services. It offers a practical alternative for households looking to reduce entertainment costs while still enjoying everyday viewing. With access to a wide range of channels, WaveMax makes it easy to watch movies, live sports, breaking news, TV shows, and reality programs in clear HD quality. The long range reception helps capture signals from broadcast towers within a broad distance, supporting stable and consistent viewing in many locations. WaveMax is designed for simple, hassle free setup. Just connect it to your television, position it for optimal reception, and start scanning for available channels. There is no complicated installation process, technical expertise, or additional equipment required. Compact and discreet, WaveMax fits seamlessly into your living space while delivering reliable access to free broadcast television. It provides a straightforward way to enjoy everyday entertainment without the burden of recurring cable bills or streaming subscriptions.


Coordonnées de contact

4,1

Bien

TrustScore 4 sur 5

205 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

A répondu à 87 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

This is a BIG SCAM

This is a BIG SCAM. Reviews are fake check with the Better Business Bureau. They don’t have a phone number for customer service nor an address to contact them.

25 novembre 2024
Avis spontané
Logo de WaveMax

Réponse de WaveMax

Hi Susan.

We're sorry to hear you feel that way.

We are committed to providing a legitimate and reliable service.

If you've encountered any issues, please get in touch with us directly at support@getwavemax.com 💬 so we can address your concerns promptly.

Noté 1 sur 5 étoiles

never recieved the product

never recieved the product. ordered on october 22 2024.They took the money.

22 octobre 2024
Avis spontané
Logo de WaveMax

Réponse de WaveMax

Hi,

We sincerely apologize for the delay!

We understand how frustrating it is to wait longer than expected.

Could you share your order number at support@getwavemax.com so we can track the shipment and provide an update?

We'll investigate this and make sure it gets to you ASAP. We're dedicated to offering a trustworthy service.

Thank you for your patience! 🙏

Noté 1 sur 5 étoiles

this is only a tv indoor booster amp

this is only a tv indoor booster amp, ie all you will get is same channels as freeview, the claim for hundreds of extra channels free sports free movies is false, you can only watch what is coming from local tv transmitter mast ie in UK freeview only plus BBC ITV CH4 CH5 ETC,misleading onformation do not get scammed by these people

2 novembre 2024
Avis spontané
Logo de WaveMax

Réponse de WaveMax

Hi, Trevor! Channel availability may vary depending on your location and signal strength. Don't hesitate to contact us at support@getwavemax.com, and we'll swiftly address your concerns.

Noté 1 sur 5 étoiles

I ordered this and i cant get it to…work


I did everything you said to do and it will not work

14 octobre 2024
Avis spontané
Logo de WaveMax

Réponse de WaveMax

Hi, Tina! We're sorry to hear that. Don't hesitate to contact us at support@getwavemax.com, and we'll swiftly address your concerns.

Noté 1 sur 5 étoiles

Bummer

This gadget does not work at all.

18 octobre 2024
Avis spontané
Logo de WaveMax

Réponse de WaveMax

Hi, Carol! We're sorry to hear about your experience. We're dedicated to offering a trustworthy service. We aim to ensure your satisfaction with our refund policy, consistent product delivery, and responsive customer support. If you've faced any challenges, please contact us at support@getwavemax.com, and we'll swiftly address your concerns.

Noté 1 sur 5 étoiles

I paid $141.00 for 3 antennas and as of…

I paid $141.00 for 3 antennas and as of today no product has been delivered. This is obviously a rip off site. I need my money refunded immediately.

7 octobre 2024
Avis spontané
Logo de WaveMax

Réponse de WaveMax

Hi, Consuelo! We're sorry to hear that. Don't hesitate to contact us at support@getwavemax.com, and we'll swiftly address your concerns.

Noté 1 sur 5 étoiles

I ordered two antenna,s and you sent…awful

I ordered two antenna,s and you sent and billed me for 4, also charged me for a worranty i did not purchase, and the antenna did me no good got fewer channels than the one i already had.

13 septembre 2024
Avis spontané
Logo de WaveMax

Réponse de WaveMax

Hi, Eddie! We're sorry to hear that. Don't hesitate to contact us at support@getwavemax.com, and we'll swiftly address your concerns.

Noté 1 sur 5 étoiles

This is rubbish

This is rubbish, no email confirmation, taken payment twice, paid seriously more than what was stated, and now being ignored …
I want my money back this is a scam

12 octobre 2024
Avis spontané
Logo de WaveMax

Réponse de WaveMax

Hi Paula! We're sorry to hear that. Don't hesitate to contact us at support@getwavemax.com, and we'll swiftly address your concerns.

Noté 1 sur 5 étoiles

Horrible experience with GetWaveMax

I had a horrible experience with WaveMax! I wanted to give it a try so ordered one, but soon saw that an order had been placed for 3 items! I then checked reviews, which weren't good, so called up within a half hour to cancel the entire order. I was supposed to have an hour to cancel, but the rep answering said the order had already been processed so I couldn't cancel. When I got the order, I could return it. The order arrived, and I called for return advice. I had to take a photo of the package. I then had to mail it back, and send it a photo of the return receipt! I've never before had to do either thing, but I think they want to discourage returns. I received the cash back, but am out the $10 return mail fee, and time and hassle. Not recommended!

13 septembre 2024
Avis spontané
Logo de WaveMax

Réponse de WaveMax

Hi, Laurie! Thank you for bringing your experience with WaveMax to our attention. We sincerely apologize for the inconvenience and frustration you faced during your order and return process. Your feedback regarding the cancellation policy and return procedures is invaluable, as we aim to improve our customer experience.

If you have any further concerns or require assistance, please don’t hesitate to contact us at support@getwavemax.com. We're here to help and want to ensure your concerns are addressed.

Noté 1 sur 5 étoiles

This is most likely a scam

This is most likely a scam ALL the 5 & 4 star reviews are enter by a "Person" who has only written one review in total - Tried to contact Trustpilot but this is not possible - Little point of using Trustpilot if they do not monitor for scam report.

5 octobre 2024
Avis spontané
Logo de WaveMax

Réponse de WaveMax

Hi, there! We're sorry to hear about your experience. We're dedicated to offering a trustworthy service. We aim to ensure your satisfaction with our refund policy, consistent product delivery, and responsive customer support. If you've faced any challenges, please contact us at support@getwavemax.com, and we'll swiftly address your concerns.

Noté 1 sur 5 étoiles

Wavemax isn’t all what they advertise

Wavemax isn’t all what they advertise, it does pick up channels but it also depends on your location, myself live in rural area about 30 miles from a bigger city that broadcasts free air channels and I can only pick up 3 channels.
So when they advertise long distant pick up channels is definitely a false statement and isn’t worth buying !!
I wouldn’t recommend buying !
Plus once I purchased online it didn’t give me any options to contact the company I purchased it from or any contact information period so I got stuck with no option to return it. So beware if you purchase one.

30 septembre 2024
Avis spontané
Logo de WaveMax

Réponse de WaveMax

Hi there! Channel availability may vary depending on your location and signal strength. Don't hesitate to contact us at support@getwavemax.com, and we'll swiftly address your concerns.

Noté 1 sur 5 étoiles

Unfortunately I can't give them a ZERO…

Unfortunately I can't give them a ZERO rating because that is what they deserve. I ordered one item. They sent me FOUR! Can't get through by phone, text, email, nothing, but have taken the money for four.
THEY ARE SCAMMERS. DO NOT USE THEM.
THEY ARE CROOKS.

6 septembre 2024
Avis spontané
Logo de WaveMax

Réponse de WaveMax

Hi, there! We're sorry to hear that. Don't hesitate to contact us at support@getwavemax.com, and we'll swiftly address your concerns.

Noté 1 sur 5 étoiles

Exactly what another reviewer wrote

Exactly what another reviewer wrote. I ordered one, was charged for 3 plus 3 extended warranties and postage. A complete scam. Immediately contacted them to cancel and silence. I spoke to my bank and they have entered it as a recurring payment so obviously intend to take more money.

10 septembre 2024
Avis spontané
Logo de WaveMax

Réponse de WaveMax

Hi Jill! Thank you for sharing your experience with us. We're sorry to hear about the inconvenience you've encountered. For further assistance with your issue, please reach out to our support team at support@getwavemax.com and they will be happy to help.

Noté 1 sur 5 étoiles

These reviews are not genuine

These reviews are not genuine l. Check out 'Get Wavemax'. I was thinking king about purchasing but looked into first. So glad I did and that i didn't waste my money

6 septembre 2024
Avis spontané
Logo de WaveMax

Réponse de WaveMax

Hi, there! We're sorry to hear you feel that way. We are committed to providing a legitimate and reliable service. We have a refund policy in place, consistently deliver our products, and our customer support is here to assist you. If you've encountered any issues, please get in touch with us directly at support@getwavemax.com so we can address your concerns promptly.

Noté 4 sur 5 étoiles

As a night shift worker

As a night shift worker, I love having varied channels during odd hours. There's always something interesting on, even at 3 AM. It's made my off-hours much more enjoyable.

1 août 2024
Avis spontané

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