Diane was very steady and reassuring in explaining your products to me and then to my husband. She was very responsive to follow up calls. Thank you.
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Lisez les avis des autres
Wayne was very professional, respectful and friendly, Explained the process and products to me very clearly, was not inpatient with me despite repeatedly asking him to repeat some of the things I d... Voir plus
I spoke with Karen Paterson. her non pressurised selling and attitude and clarity of getting the tailored package to the client has to be highly commended. During our conversation, she highlighted t... Voir plus
Brilliant experiance with GID, i asked for information to be sent via email which was done quickly, a call back was scheduled with ease. Unfortunetly i missed this call back, however i was nit hounded... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
GID are a financial services business operating exclusively in the automotive industry. The company was launched in 2010 having previously provided the same service for 15 years when part of Bank of Scotland. Changing vehicle is a significant event in people’s lives. The compliance-led service is designed to provide important information and offer free financial services advice enabling customers to make informed decisions in relation to certain Financial Services products such as Mechanical Breakdown Insurance and GAP Insurance which is only available for a limited period after taking delivery of the vehicle. GID partner with dealers, lenders and brokers who prefer to outsource this work to a specialist firm.
Coordonnées de contact
Unit 3a & 3b Genesis Centre, WA3 7BH, Warrington, Royaume-Uni
- 01925 555508
- admin@gidltd.com
- gidltd.com
4,9
Excellent
2 k avis
A répondu à 75 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
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Provided service was very good
Provided service was very good . Clear explanation in the matter . Thank you
8 mai 2026
A great service I got the lady on the…
A great service I got the lady on the phone was very friendly and helpful
24 avril 2026
Im pleased with staff they explained…
Im pleased with staff they explained very clearly and reasonably to take this opportunity that I suggest to everyone that have a car loan
1 mai 2026
Great experience with excellent…
Great experience with excellent customer service clearly explained everything a great company to work with highly recommend to others
24 avril 2026
Catherine Mythen was great she…
Catherine Mythen was great she explained everything clearly excellent service thankyou
29 avril 2026
Very thorough and not in a hurry
Diane was very steady and reassuring in explaining your products to me and then to my husband. She was very responsive to follow up calls. Thank you.
30 avril 2026
I spoke to Catherine on the phone who…
I spoke to Catherine on the phone who guided me through my warranty process and she made me understand the policy which I was happy with. Thank you Catherine
30 avril 2026
The staff were very pleasant and…
The staff were very pleasant and helpful, though they were obviously very busy trying to juggle multiple customers, which meant everything took longer than expected. They seemed slightly unprepared for handovers and were not completely familiar with some procedural workarounds.
Overall, they are a nice team, and the vehicles are in fair condition (around 6/10). However, the biggest let down is the aftercare—there is a clear lack of timely follow-up, with calls often not being returned at all. This significantly detracts from the overall experience.
21 avril 2026
Very polite
Very polite, giving clear concise information, explaining everything in great detail.
28 avril 2026
Wonderful advice and value for money
Clear and gave me wonderful advice. I’m glad I listened to my voicemails for once 😂 because I would have never known the options given to me. She was very sweet as well and answered all my questions! Thank you 😊
28 avril 2026
Nicola Lowry excellent customer service…
Nicola Lowry excellent customer service really think she is a diamond for helping today with my gap insurance !!
28 avril 2026
When I questioned the overall price of…
When I questioned the overall price of the insurance, the response I got was quite condescending.
All the facts were there and explained to me, so no real complaint - just felt a bit condescending.
27 avril 2026
I spoke with Tina today
I spoke with Tina today, she was very helpful and informative. Would be happy to use this company in the future again.
23 avril 2026
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