GID Ltd. Avis 2 215

I was advised that the gap policy included extras such as key cover, excess cover, accident manager so I agreed to the cover .
When I received an email I can see that they are individual policies .
I only wanted GAP insurance so I believe I was mis sold the other aspects of the policy !
I received a call back from the original handler who confirmed that it is a complete package only.
The salesman was very informative and helpful .
I did explain to him that I felt that the policy wording showing that the gap insurance was a fraction of the cost was not good .

I had a good experience. Everything was explained to me well. I was understood and listened too. I felt comfortable and well informed to make my decision. I spoke to Katherine Walsh.

The person I spoke to she was nice explained really well but if a misunderstanding happened but we sorted it out her explanation was really good and I went ahead with it

Wayne was super helpful and genuine, great service on the phone, very clear communication, helpful on answering some questions on the GAP insurance, I having abit of a tough time adjusting to a different life I thought I was going to have, bought a car to cheer me up, was feeling a little down this afternoon, but he was kind, caring and helpful, I really hope he’s recognised, thanks again

Smooth purchase of complete asset protection.

Excellent friendly service

Catherine Mythen explained all the i needed to know about my finance agreement, im very happy working with you guys!

Good quality items and well packed
Thankyou

Customer servicxe was good

The advisor who called me today was Tina Ireland and she was amazing. Spoke clearly and explained things properly

Great service and very polite and would recommend then to every one

Couldnt be more happier to no im covered for 4 years with gap insurance spoke to stevie absolutely amazing service broke everything down for me really appreciated this as normally its all confusing came off the phone with complete understanding thankyou!!

Wayne Taylor went through everything very clearly and explained all details in depth

Smoothly process

Emma who I spoke with today was very helpful and knowledgeable,she went through everything with me and explained all that needed explaining. Very good service would recommend them to anyone.

I spoke with Karen Paterson. her non pressurised selling and attitude and clarity of getting the tailored package to the client has to be highly commended. During our conversation, she highlighted the importance of taking GAP insurance protection on my valuable car, which impressed me, and without hesitation, I decided to buy a three year comprehensive package. I feel much more at ease now that I am fully covered Karen, you are beyond any doubt a credit to your organisation. Thank you for selling me the protection.

Customer service was good