Hallsgreenhouses.com Avis 

191
TrustScore 4 sur 5

3,9

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Noté 5 sur 5 étoiles

My son moved my 20+ year old magnum 10x8 two hundred miles west into Devon. All went exceptionally well, yes new rubber glazing clips and brackets,All 92 panes no breakages, Great help from Rachel... Voir plus

L'entreprise a répondu

Noté 3 sur 5 étoiles

I’ll start with a positive! The completed greenhouse is great! Very sturdy and a great size. The negatives are the instruction manual … what a joke! Missing steps, graphics that you can’t actually see... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I thought the instructions were okay (if they included every step it'd make the guide about six times as long) and everything was well packaged. I had a minor issue with a pane of glass which the comp... Voir plus

Noté 1 sur 5 étoiles

Truly the worst build experience I’ve ever had. Hating every minute of this! Instructions are incredibly poor. Missing steps, shocking graphics, bits in the wrong order. Online instructions are margin... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Fourisseur de construction de jardin
  2. Jardin
  3. Serre

Écrit par l'entreprise

Halls is an old British company that has existed since 1936, and it was the first in the world to mass-produce greenhouses. Halls is closely associated with English gardening traditions and provides quality greenhouses at reasonable prices to this very day. The company offers a wide range of products and provides every opportunity to make your dream come true, regardless of whether you are a novice or an experienced gardener.


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3,9

Bien

TrustScore 4 sur 5

191 avis

5 étoiles
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A répondu à 95 % de ses avis négatifs

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3,9

Tous les avis

(191)

75 avis reçus au cours des 12 derniers mois

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Noté 1 sur 5 étoiles

I ordered the Popular 86 greenhouse

I ordered the Popular 86 greenhouse. The instructions to erect it are abysmal to say the least. We have in fact put this greenhouse up 3 times before getting it to fit correctly. This was with the aid of YouTube. One man in particular videoed the process of erecting his greenhouse 15 years ago and repeatedly said how incomprehensible the instructions were so why oh why have they not changed and made more understandably. Once the greenhouse was erected it looked good and sturdy but would definately not buy or recommend anyone to buy it

28 mars 2026
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Réponse de Hallsgreenhouses.com

Dear Patricia,

We are very sorry you have had a bad experience with your greenhouse instructions.
They have been updated although sometimes the quality within the packaging is not to our expected standards. All of our instructions are available on-line and we are available Monday to Friday on the phone offer help and advice.

Noté 5 sur 5 étoiles

I was finding it hard to get a part for…

I was finding it hard to get a part for my greenhouse that was damaged by a falling tree. Until I found Halls greenhouses and email Rachel she sorted the part I needed in no time thanks for your help.

27 mars 2026
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Réponse de Hallsgreenhouses.com

Thank-you for the lovely feedback. So glad we are able to help get you back up and running with your greenhouse.

Noté 5 sur 5 étoiles

An outstanding job.

An outstanding job. Looks amazing. 2 panes of glass were damaged. A quick phonecall and replaced in a few days. The reason for the damage was explained and the replacements came so well packaged it would have been a miracle to have been damaged. Excellent job very professional and very helpful.

27 mars 2026
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Réponse de Hallsgreenhouses.com

Thanks so much for the feedback. Glad the replacements arrived intact so you could complete your lovely new greenhouse.
We are sure you will have many happy years of growing in there. Thanks again.

Noté 5 sur 5 étoiles

Really positive from ordering to…

Really positive from ordering to receiving the greenhouse. The actual greenhouse is very sturdy and of very good quality. Highly reccomended.

24 mars 2026
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Réponse de Hallsgreenhouses.com

Thank-you so much for the feedback. We hope you have many wonderful years of growing in your lovely new greenhouse.
We are here if you need anything else.

Noté 5 sur 5 étoiles

Fantastic Service - Staff went the extra mile to help

We needed some parts for an old greenhouse. Our detailed requirements were attentively listened too and then professionally and promptly dealt with. Despite the greenhouse no longer being made the warehouse staff looked and found the missing parts in their warehouse and then reponded the same day. Rachel on Customer service came back to us the same day and we completed the order. Fantastic service, thank you.

24 mars 2026
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Réponse de Hallsgreenhouses.com

Thanks so much for the lovely feedback. So sorry the courier has let you down. We will sort it.

Noté 5 sur 5 étoiles

Excellent service Excellent product

From the first phone call to order our new greenhouse the service i received was exceptional.
Delivery was meant to be kerbside only but the driver took all the parts of the greenhouse into my back garden which was so helpful.
The greenhouse itself had each part labelled and was packaged in the order it was to be assembled.
Taking my time I was able to erect the greenhouse on my own and if a person in his late 60s can do it on his own anyone can.
Did have one small problem as the instructions are quite dark and needed to phone for assistance. Was amazed at the service I received and was sent an email with clearer coloured instructions instantly.
Cannot recommend this company highly enough.
As a final note greenhouse has been up 2 weeks now and seedlings are already growing which is lovely to see.
Thanks for all the support

18 mars 2026
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Réponse de Hallsgreenhouses.com

You are so very welcome and thank-you so much for taking the time to write us such a lovely review. We do pride ourselves on our Customer Service and after sales care and we are so glad we were able to provide that service for you.
We are sure you will have many happy years of growing in your lovely new greenhouse.

Noté 5 sur 5 étoiles

Excellent from start to finish

From purchase to delivery Halls were very informative.
The greenhouse was delivered on the day suggested and the driver Liam? Was so helpful and nothing was too much.
The build was super easy and the instructions were easy to follow.
I’d highly recommend using this company if you’re thinking of buying a greenhouse.
Just wish I had more space to put another.

Johnny and Michelle Hartnell.
Yorkshire

17 mars 2026
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Réponse de Hallsgreenhouses.com

Thank-you both for the lovely feedback and for taking the time to write it.
We are so glad to hear you have had a great experience with our company and that you are so very happy with your lovely new greenhouse.
We wish you many happy years with it and should you manage to find the space for another one, you know where we are!

Noté 5 sur 5 étoiles

Above and beyond

Ordered a lovely greenhouse from a local garden shop, I had notification of delivery within the original agreed wait time given by the sales team.

Unfortunately due to my husband's work he was called away last min on a work trip, i had no one else to help me maneuver the boxes and had a flap about what I would do, I admitted defeat thinking leaving it on the drive with a risk of it being stolen was the only option 😔 until a later date.

I explained to the delivery driver I was unable to mannage the weight of the parcels alone and had to somehow get them to the garden which is accessed at the side of the house with a steep set of stairs due to the hill the house is built on, I probably looked rather pathetic by this stage and fully expected him to drop it and drive off as it wasn't his problem but to my surprise..

Let's say gentlemen still exist! and my faith in humanity has been restored, the driver was I'd take a guess near retirement age or just over, yet he carried those boxes down those stairs like the wonderful legend he is, he certainly didn't have to it was not part of his job but he took extra time to help me and that means alot.

Thank you for going above and beyond helping me like that..

If this was any other delivery company I can guarentee they would have dropped and ran but he didn't.. he helped and that man needs a bonus!

Not all heros wear capes..

17 mars 2026
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Réponse de Hallsgreenhouses.com

Thanks so much for this wonderful feedback. Your driver is most definitely a hero to have done that and he will definitely be praised.

Please come back to us if you need any help or assistance with the construction of your lovely new greenhouse. We understand sometimes the instructions can be a bit daunting!
We are here to help Monday to Friday during office hours.

Noté 1 sur 5 étoiles

Instructions unfit for purpose

The instructions are so poor that I doubt they are fit for purpose under the Consumer Rights Act 2015. Of course, Halls will say 'we offer an installation service' but I'm afraid that doesn't make up for such poor quality instructions.

14 mars 2026
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Réponse de Hallsgreenhouses.com

We are very sorry you have had a bad experience with the instructions. Please advise which greenhouse this refers to so that we can look into it as soon as possible.
Please call the office for help and advice which is what we are here for, albeit not at weekends.
We will do our very best to ensure a positive outcome for you.

Noté 5 sur 5 étoiles

Personal service

Bought a Halls Lean to Greenhouse with an automatic vent opener. The vent opener had a couple of screws missing. I rang and spoke to Rachel, she sorted my problem immediately and very efficiently. I experienced great personal service. Thank you.

2 mars 2026
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Réponse de Hallsgreenhouses.com

Great news. Thank-you so much for taking the time to give lovely feedback. Glad we could help.
We hope you have many happy years of growing in your lovely new lean-to greenhouse.

Noté 5 sur 5 étoiles

Hall’s greenhouses are fantastic I have no hesitation in recommending this company

Hall’s greenhouses are fantastic I’ve nothing but praise for the company, after researching around Christmas 24/25 I decided on the halls popular and placed my order with payment around January/February 2025; unfortunately the expected delivery date in February clashed with a hospital appointment and was put back, within a couple of days I was amazed to find my payment had been returned only taken again when I had a new date in March 2025.
The delivery went well glass crated and structural components all neatly boxed, to avoid working on the ground I set up a makeshift workbench which worked really well for me, assembly was straightforward using the boxes as recommended numbered alphabetically building section one at a time till final assembly, fitting the propylene glass mounts I found best during construction, simple enough once you’d mastered the technique, final assembly went well and fitting the glass was a joy as I slowly enclosed the greenhouse.
I opted for the powder coated model and was very pleased I’d ordered toughened glass which was all in one section per pane.
Just a footnote I found it easiest to leave the glass package upright removing enough of the crate to extract the glass as required.
Obviously I had a construction query which was swiftly answered when I phoned for advice.
I’d recommend Halls without hesitation, looking forward to another amazing growing season in 2026

12 mars 2025
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Réponse de Hallsgreenhouses.com

Thank-you so much for taking the time to write such lovely feedback.
We are thrilled that you are so happy with your lovely new Halls Popular Greenhouse. Glad we sorted your issue quickly over the phone as we are always here to help during office hours.
We hope you have many happy years in your lovely new greenhouse.

Noté 1 sur 5 étoiles

Really, really bad instructions. Shambles of a company.

The instructions for poplar 6x8 greenhouse and plinth are shockingly bad. The pictures mean absolutely nothing without relevant script, just arrows and numbers. What’s that all about?
Trying to find simple explanations is a fruitless task. I wanted to know how to assemble the plinth without the anchor spikes, and no matter where I searched I got nothing but sales pitches.
I thought to book a Halls engineer to assemble it for me due to the lack of decent instructions however, that too is impossible on their site as there is no link to book such a person.
What an absolute shambles of a company. I would be happy if they just came and took the entire thing back but I doubt they could even manage that.

2 mars 2026
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Réponse de Hallsgreenhouses.com

We hope you have managed to resolve your issues in constructing the greenhouse. If you are still having issues, please do not hesitate to call us on 01242 676625 option 1. We are always here to help Monday to Friday during office houres.

Noté 4 sur 5 étoiles

Erection of Halls greenhouse

The lady, Rachel I spoke to was very helpful and despatched some parts same day, sent me more detailed instructions as I rang for some assistance as the original instructions that came with the greenhouse were not the best, not explaining some parts of the build as well as could have been

25 février 2026
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Réponse de Hallsgreenhouses.com

So glad we were able to resolve the problem quickly and get you up and running. Enjoy your lovely new greenhouse.

Noté 5 sur 5 étoiles

5 stars!

I ordered an 8 by 6 Halls Popular Greenhouse with toughened glass and a base. From date of ordering to delivery (I'm in South Lincolnshire) it took just under 4 weeks. Delivery was at 7.45am and the glass comes on one pallet and the frame in two long boxes. Super efficient delivery that took less than 5 minutes. My family helped me to build it, it took us an entire day! The rubbers took us the longest. Nevertheless the quality of the greenhouse is amazing and I am super happy with it. Would highly recommend.

11 février 2026
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Réponse de Hallsgreenhouses.com

Thank-you so much for the lovely feedback. Great to hear you are so pleased with your lovely new Halls Popular. We hope you have many happy and productive growing years with it. Enjoy.

Noté 3 sur 5 étoiles

Construction was a nightmare

Rating the greenhouse was difficult, on one hand the actual greenhouse (popular 8x6) seems like a sturdy structure and i`m sure when the sun and warmer weather arrive it will prove a good buy. On the other hand it was (and still is as i havent quite finished) the most difficult thing i`ve ever had to put together. The other comments about the instructions weren`t wrong, you have to use alot of assumptions to get it together, then you`ll realise there were elements missing, or so subtly mentioned that you didnt do them and you have to take parts down and put them back up. Theres a video on youtube done by someone unconnected to the company and thats alot more help than anything they provide. Also the base isnt the same size as the greenhouse which isnt helpful.
In summary, worth getting one as they`re relatively cheap in comparison to some i found, but you need to know what you`re doing to put it together, or just pay someone to do it.

11 février 2026
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Réponse de Hallsgreenhouses.com

Dear Customer,
We are very sorry you are having issues with the build of your new greenhouse.
As you are still constructing the greenhouse, please would you call our experienced Customer Service Team on 01242 676625, option 1, so that we can help resolve your issues.
We are concerned you may have the wrong sized base as it should be the same size as the frame.

Noté 5 sur 5 étoiles

Delivered on the day arranged by a…

Delivered on the day arranged by a wonderful, helpful driver. Everything wrapped in waterproof packaging. Excellent service.

10 février 2026
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Réponse de Hallsgreenhouses.com

Thank-you for the lovely feedback. Liam is one of our fantastic drivers who does a great job and he always go above and beyond.
Please feel free to call us during the construction if you need any help.
Otherwise, we hope you have a productive growing season in your lovely new greenhouse.

Noté 1 sur 5 étoiles

Please Halls, fix your instructions!

**edit to respond - please just make better institutions for future customers, lots of people have asked, I’m unsure why you wouldn’t want to take this feedback and do something with it?

Nearly finished building the greenhouse and I have hated nearly every minute of it. I thought the reviews I read were exaggerating about the instructions but they are actually terrible. Even the online versions, whilst slightly clearer, are still shocking. The steps are unclear, some steps are missing, and there is a lot of guess work involved. Building the greenhouse takes a lot longer that it should as you spend such a long time trying to figure out which way round pieces should go, you think you have it, then you end up having to undo and rebuild bits. There is a YouTube video that helps a bit but even then it’s just poor. Such a shame as it seems that this is an issue people have been complaining about for some time - why not fix this Halls?

5 février 2026
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Réponse de Hallsgreenhouses.com

Dear Michael,
It would help to know which greenhouse you have.
Issues over the instructions are usually resolved over the phone.
An example is shown in the previous 5 star review.
Please feel free to call the office if you are continuing to struggle with the instructions.
Note, we are now closed until Monday 9am.

Dear Michael,
We are very sorry you have had issues with the instructions and construction of the greenhouse.
I cannot find you on our system from the information on this review so please would you contact the office with your order number or postcode so that we can investigate this further.
It is difficult to comment without having all the information.
As you are still constructing the greenhouse, we are here to help and guide you with any issues you maybe having. We do finish at 2.00pm on Friday's so please call as soon as you can.

Noté 5 sur 5 étoiles

Loving my new Popular 86.

Loving my new Popular 86.
We did struggle a bit with assembly but wanted to thank Rachel at Juliana for being so helpful and showing great product knowledge to show where we had gone wrong. We put parts upside down!
Can’t wait to start growing

4 février 2026
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Réponse de Hallsgreenhouses.com

Many thanks for taking the time to give your feedback. So glad we managed to get it sorted for you so you can enjoy your lovely new greenhouse.

Noté 1 sur 5 étoiles

Semi kvalitet

Klips som holder glassene ruster på under 12 mdr og de kan ikke holde glassene, så det mindste frisk vind popper glassene ud og de koster en formue i hærdet glas. 2 gange er boltene til stellet knækket og er skyld i smadret glas. Nu er jeg på 6 smadret glas derudover har jeg været heldig 2 gange hvor de ikke gik i stykker. Det tager sq lidt glæden fra det hele. ( MAGNUM model)

2 février 2026
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