Thank you for a thorough hearing test and very helpful information for going forward. A very helpful experience carried out by a very pleasant member of staff. Many thanks.
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Lisez les avis des autres
David was punctual sufficient and polite. I have some hearing loss but He didn’t try to talk me into getting hearing aids. I will definitely go back again for a further test in the next few months... Voir plus
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This was a very positive experience for me. The thought of requiring hearing aids filled me with dread but I had a very helpful initial consultation with Darren then had my ears cleaned a few days lat... Voir plus
L'entreprise a répondu
Arrived early for my appointment and Megan was just brilliant and so understanding and looked after us very well. Antoinette was just super in the way she explained everything 👍👍
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À propos de l'entreprise
Écrit par l'entreprise
We are specialists in hearing loss and hearing aids in Ireland. We provide digital hearing aids & free hearing tests at your local Hidden Hearing clinic.
Coordonnées de contact
Block 5 Waterside Innovation Campus, Citywest, Dublin 24, D24 X7FT, Dublin, Irlande
- 1800818808
- info@hiddenhearing.ie
- hiddenhearing.ie
4,8
Excellent
1 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 76 % de ses avis négatifs
Répond généralement dans un délai d'un mois
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
The professionalism of the person who…
The professionalism of the person who attended to me was superb. No time was wasted, I was attended to immediately I arrived and everything was explained to me the way I will understand.
7 août 2026
Réponse de Hidden Hearing Ireland
A huge thank you for the five-star rating _!
We are absolutely delighted that you had such a positive experience while you were in with us and your feedback motivates us to continue providing excellent service and support to all of our clients.
If you have any further questions on hearing tests, hearing loss, hearing aids, ear wax removal, other general audiological questions or if there's anything else we can assist you with, please reach out to us by email, phone or via our social media channels.
We're here to ensure you receive the care and support you deserve, every step of the way 👂
Best Regards,
The Customer Care Team
Friendly staff
6 août 2026
Réponse de Hidden Hearing Ireland
A huge thank you for the five-star rating _!
We are absolutely delighted that you had such a positive experience while you were in with us and your feedback motivates us to continue providing excellent service and support to all of our clients.
If you have any further questions on hearing tests, hearing loss, hearing aids, ear wax removal, other general audiological questions or if there's anything else we can assist you with, please reach out to us by email, phone or via our social media channels.
We're here to ensure you receive the care and support you deserve, every step of the way 👂
Best Regards,
The Customer Care Team
First visit to Hidden Hearing in Drogheda
Teodora was very pleasant & made me feel relaxed from the start. She was also very efficient & knowledgeable regarding relaying everything I needed to know.
4 août 2026
Réponse de Hidden Hearing Ireland
Hi Seamus, Thank you so much for your review, we are absolutely delighted to receive your lovely five-star rating!
It's fantastic to know that you were happy with your experience with Teodora in our Drogheda clinic.. Your feedback motivates us to continue providing excellent service and support to all of our clients.
If you have any further questions , please don't hesitate to reach out.
Best Regards,
The Customer Care Team
Réponse de Hidden Hearing Ireland
Hi Thank you so much for your review, we are absolutely delighted to receive your lovely five-star rating!
It's fantastic to know that you were happy with your experience with us. Your feedback motivates us to continue providing excellent service and support to all of our clients.
If you have any further questions , please don't hesitate to reach out.
Best Regards,
The Customer Care Team
Absolutely painless experience
Absolutely painless experience. Anita so professional and caring ,made me feel so at ease. Highly recommended.
6 août 2026
Avis spontané
Réponse de Hidden Hearing Ireland
Hi Denis Thank you so much for your review, we are absolutely delighted to receive your lovely five-star rating!
It's fantastic to know that you were happy with your experience with Anita in our Artane clinic.. Your feedback motivates us to continue providing excellent service and support to all of our clients.
If you have any further questions , please don't hesitate to reach out.
Best Regards,
The Customer Care Team
Great experience from start to finish
Great experience from start to finish. Great staff and service.
5 août 2026
Réponse de Hidden Hearing Ireland
Hi Patricia, Thank you so much for your review, we are absolutely delighted to receive your lovely five-star rating!
It's fantastic to know that you were happy with your experience with our Killarney clinic.. Your feedback motivates us to continue providing excellent service and support to all of our clients.
If you have any further questions , please don't hesitate to reach out.
Best Regards,
The Customer Care Team
David is very professional and honest
David is very professional and honest. He is also patient and explains everything very well.
Thank you
4 août 2026
Réponse de Hidden Hearing Ireland
1. Hi Mairead, Thank you so much for your review, we are absolutely delighted to receive your lovely five-star rating!
It's fantastic to know that you were happy with your experience with David in the Dundalk clinic. Your feedback motivates us to continue providing excellent service and support to all of our clients.
Best Regards,
The _Customer Care Team
Very kind and professional gentleman…
Very kind and professional gentleman who was most helpful
4 août 2026
Réponse de Hidden Hearing Ireland
Hi _ Thank you so much for your review, we are absolutely delighted to receive your lovely five-star rating!
It's fantastic to know that you were happy with your experience with us. Your feedback motivates us to continue providing excellent service and support to all of our clients.
If there's anything you need, please don't hesitate to reach out.
Best Regards,
The _ Customer Care Team
Staff and Service were fantastic would…
Staff and Service were fantastic would be highly recommended to anyone.
31 juillet 2026
Réponse de Hidden Hearing Ireland
Hi Miranda, Thank you so much for your review, we are absolutely delighted to receive your lovely five-star rating!
It's fantastic to know that you were happy with your experience with us in the Athlone clinic. Your feedback motivates us to continue providing excellent service and support to all of our clients.
Kind regards
The Customer Services Team
Appalling Customer Service!
Appalling Customer Service!
I had an appointment for a hearing test in the Limerick Hidden Hearing clinic today. The Receptionist phoned me in advance (yesterday) to confirm my appointment for the hearing test. I would like to say that the Receptionist was very friendly and helpful. I drove into Limerick City especially for this appointment and parking was very hard to find. When I was called in to the room I was informed that I would not be having a hearing test today. I received no apology and the person I was dealing with was very arrogant and difficult to deal with. I will not be recommending Hidden Hearing to anyone in the future and also I mentioned to another member of my family who is a client of Hidden Hearing that I was treated very badly today by a member of staff and we are definitely considering not remaining clients of Hidden Hearing.
31 juillet 2026
Avis spontané
Réponse de Hidden Hearing Ireland
Hi Bernadette,
We were sorry to hear that the visit you had in our Limerick clinic was not up to our high standards.
I see that you have spoken to one of our Customer Service Team last week to discuss the matter and hope that the conversation addressed the matter to your satisfaction.
Should you have any further questions on hearing tests, hearing loss, hearing aids, ear wax removal, other general audiological questions or if there's anything else we can assist you with, please don't hesitate to reach out.
We're here to ensure you receive the care and support you deserve, every step of the way 👂
Best Regards,
The Customer Care Team
Someone that understands hearing loss…
Someone that understands hearing loss how it is importance for someone with loss to trust that person to deliver what he said he do
31 juillet 2026
Réponse de Hidden Hearing Ireland
Hi Sandra Thank you so much for your review, we are absolutely delighted to receive your lovely five-star rating!
It's fantastic to know that you were happy with your experience with us. Your feedback motivates us to continue providing excellent service and support to all of our clients.
Kind regards
The Customer Services Team
What a fabulous service
What a fabulous service - the staff are professional, kind and friendly. Great support and advice and overall brilliant service. Thank you !
31 juillet 2026
Réponse de Hidden Hearing Ireland
Hi Barbara,Thank you so much for your review, we are absolutely delighted to receive your lovely five-star rating!
It's fantastic to know that you were happy with your experience with us in the Athlone clinic. Your feedback motivates us to continue providing excellent service and support to all of our clients.
Kind regards
The Customer Services Team
Happy visit.Graham and Sharon were friendly
Graham and Sharon were friendly, helpful, pleasant and did a good job.
They were efficient and upbeat and Sean and I were very happy with our visit.
23 juillet 2026
Réponse de Hidden Hearing Ireland
Hi Claire and Sean,,Thank you so much for your review, we are absolutely delighted to receive your lovely five-star rating!
It's fantastic to know that you were happy with your experience with Graham and Sharon in the Newbridge clinic.. Your feedback motivates us to continue providing excellent service and support to all of our clients.
Kind regards
The Customer Services Team
they could not be more helpful
they could not be more helpful. They went above and beyond what you would expect
30 juillet 2026
Réponse de Hidden Hearing Ireland
Hi Thank you so much for your review, we are absolutely delighted to receive your lovely five-star rating!
It's fantastic to know that you were happy with your experience with us in the Navan clinic Your feedback motivates us to continue providing excellent service and support to all of our clients.
Kind regards
The Customer Services Team
There was no sales pressure
There was no sales pressure.
Told of the different types of aids.
Tested both ears and went through the procedure to fit my requirements.
30 juillet 2026
Réponse de Hidden Hearing Ireland
Hi Philip,Thank you so much for your review, we are absolutely delighted to receive your lovely five-star rating!
It's fantastic to know that you were happy with your experience with Fergal and our Athlone team. Your feedback motivates us to continue providing excellent service and support to all of our clients.
Kind regards
The Customer Services Team
Hidden hearing Liffey Valley
From the first phone call to book appointment to walking in the door to meeting Ciara to Greg who looked after my mam extremely well. My mam was so nervous and was calmed instantly. Greg was very professional, kind, caring and understanding. My mam life has changed with the care and the hearing aids she was given.
20 juillet 2026
Réponse de Hidden Hearing Ireland
Hi Karen.Thank you so much for your review, we are absolutely delighted to receive your lovely five-star rating!
It's fantastic to know that you and your Man were happy with your experience with Greg and Ciara in the Liffey Valley Clinic. Your feedback motivates us to continue providing excellent service and support to all of our clients.
Kind regards
The Customer Services Team
Réponse de Hidden Hearing Ireland
Hi Chris Thank you so much for your review, we are absolutely delighted to receive your lovely five-star rating!
It's fantastic to know that you were happy with your experience with Mike and Andrew in the Letterkenny clinic.. Your feedback motivates us to continue providing excellent service and support to all of our clients.
Kind regards
The Customer Services Team
David was a very pleasant gentleman and…
David was a very pleasant gentleman and explained everything in detail to me about all your Hearing Aids.
I clearly was well informed when I left your shop.
Thank you for your help.
29 juillet 2026
Réponse de Hidden Hearing Ireland
Hi Patrick Thank you so much for your review, we are absolutely delighted to receive your lovely five-star rating!
It's fantastic to know that you were happy with your experience with David in the Dundalk clinic. Your feedback motivates us to continue providing excellent service and support to all of our clients.
Kind regards
The Customer Services Team
I was treated very well and received…
I was treated very well and received immediate attention
22 juillet 2026
Réponse de Hidden Hearing Ireland
Hi Miriam Thank you so much for your review, we are absolutely delighted to receive your lovely five-star rating!
It's fantastic to know that you were happy with your experience with us. Your feedback motivates us to continue providing excellent service and support to all of our clients.
Kind regards
The Customer Services Team
It was nice to find out that my hearing…
It was nice to find out that my hearing score (83%) is quite good for my age (64), despite both hearing canals being blocked up with wax.
29 juillet 2026
Réponse de Hidden Hearing Ireland
Hi Michael,Thank you so much for your review, we are absolutely delighted to receive your lovely five-star rating!
It's fantastic to know that you were happy with your experience with us. Your feedback motivates us to continue providing excellent service and support to all of our clients.If we can be of any further help in the future regarding wax,please do not hesitate to contact us again.
Kind regards
The Customer Services Team
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