My entire experience with Octopus Energy has been a dream every member of staff I spoke and dealt with were fantastic! They are all extremely knowledgeable and helped me with all my random questions... Voir plus
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My entire experience with Octopus Energy has been a dream every member of staff I spoke and dealt with were fantastic! They are all extremely knowledgeable and helped me with all my random questions... Voir plus
L'entreprise a répondu
Politeness of the guys whilst working for two days at our house (David, Lee & Davy) plus electrician Mike who also spend the second full day working here. Very professional job carried by a well exp... Voir plus
L'entreprise a répondu
From the first phone conversation,to the consultation with the person that came out to explain everything to us. Lime staff and the service was first class. I would highly recommend them to anyone thi... Voir plus
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From start to finish the installation was seamless with minimal disruption. The scaffolding was up and down the same day, which was really impressive. The team were friendly, professional and res... Voir plus
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A Chartered Trading Standards Institute (CTSI) approved Consumer Code, HIES is a leading consumer protection organisation covering the installation of home energy products. Our promise is to ensure all consumers are respected, protected and educated on their home improvement journey.
Solutions House, Chorley Business & Technology Centre, Euxton Lane, Chorley, PR7 6TE, Royaume-Uni
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The system works. I have used the scheme twice now and it is reassuring to know there is deposit protection inbuilt when investing such large sums of money in significant home improvement.

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The team were so friendly and polite. They worked really hard and the workmanship is excellent

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They gave me a good deal. The installation was good and I feel communication could be better between the teams and sub-contractors. I made a payment of the deposit and they failed to allocate to my account. So now they are chasing me for something which they should have allocated. They have not provide me with a resolution to date.

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Knowledge team, worked efficiently and kept me updated throughout

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The whole experience was managed so as to cause me as little inconvenience as possible. Everyone involved was very helpful and refreshingly cheerful. The follow-up emails and insurance certificates came through quickly and were easy to follow.

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From start to finish from office staff to survey to the engineers who installed I can only say very professional cleaned up and even hoovered where they had been working

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The installation of our solar panels was efficient and of high quality. We were kept informed at every stage. Couldn't recommend highly enough.

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Yes the understanding about the product and good communication on there part would recommend this

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DomElec are a company that's put's the customer first being polite and friendly from their office staff and also the installation team, great job thanks.

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Installation performed very quickly, to the highest standard, by highly qualified technicians. We highly recommend Titan Energy Solution.

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Mark thoroughly explained the whole process which made it easier to make the decision… I took my time.
Installation was as promised and there were no glitches.
All staff very professional.

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I was particularly impressed by how smoothly the whole process went and ultimately how quickly the team took out my old system and got the new one running. I was never for one day without hot water. And it was very thoughtful indeed to provide me with heaters for the few days of no heat. The professionalism of the team was incredibly tidy and at the end of each day my home was made tidy and ready for the next day. They kept me informed throughout the process so I always knew what the next stage was. It made the transition much easier from day to day. Where possible they found solutions to hiding pipe work for which I am very grateful.
It’s a relief to have a reliable heating and water system without the regular breakdown of my old boiler. I can certainly recommend Global to anyone thinking of a new heat pump system. The process took 4 days to complete and 1 day to commission it and it was a pleasure to have them in my home.

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Totally impressed with the company that installed the heat pump.

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Great team, very happy with their install.
John was very good, explain well, quote was accurate from the start. Discussed several options together.
Result is outstanding

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Reassuring to have HIES vetting contractors before investing large sums of money. I’ve had no issues with my installer but it’s good to know I have support if needed

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All staff were very polite and went above our expectations in ensuring that there was very little damage to existing flooring. They made sure that their equipment was stored tidily throughout the fitting and ensured that we were happy with their installation and positioning of radiators, etc.

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