HIPPO Avis 22 200

TrustScore 5 sur 5

4,8

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 4 sur 5 étoiles

Overall a good service with prompt collection. My only negative is about the inconsistency in the instructions about positioning your bag. The paperwork that came with it says it must be within 6m o... Voir plus

Noté 5 sur 5 étoiles

Hired the largest bag available and got a summer discount using website. Bag delivered very quickly, filled with an enormous amount of old wood and a few bit of other stuff. Booked collection. again... Voir plus

Noté 5 sur 5 étoiles

Purchased a MEGA bag from ScrewFix. Good service on the request or collection and a good discount offered (and accepted)! Good clear instructions on how to use the bag. Collection at 07:00 in the... Voir plus

Noté 5 sur 5 étoiles

Easy and efficient to book and arrange, the bag came quickly, filled as we needed over 3 weeks and collected within 3 days of arranging collection. Ideal if you don't really have the area & space for... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Service de gestion des déchets
  2. Service de collecte d'ordures ménagères
  3. Service de débarras de maison

Informations provenant de diverses sources externes

Trusted with rubbish removal for over 15 years. Services include HIPPOBAG, skip and Man & Van services.


Coordonnées de contact

4,8

Excellent

TrustScore 5 sur 5

22 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

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Noté 5 sur 5 étoiles

Purchased a MEGA bag from ScrewFix

Purchased a MEGA bag from ScrewFix. Good service on the request or collection and a good discount offered (and accepted)!
Good clear instructions on how to use the bag. Collection at 07:00 in the morning was efficient, with no interaction required by me - they were very quick and efficient.
Would definitely recommend HIPPO for small waste quantities. However, If you have a lot of rubbish, a skip would be more useful

2 juin 2026
Noté 5 sur 5 étoiles

Great service from Hippowaste

Hired the largest bag available and got a summer discount using website. Bag delivered very quickly, filled with an enormous amount of old wood and a few bit of other stuff.
Booked collection. again on website, which happened after 2 working days.
Very good overall service

2 juin 2026
Noté 4 sur 5 étoiles

Overall a good service with prompt collection. Issue with inconsistent instructions.

Overall a good service with prompt collection. My only negative is about the inconsistency in the instructions about positioning your bag. The paperwork that came with it says it must be within 6m of the roadway but elsewhere, including the skip bag itself says 4m. I clarified by phone that it should be 6m (that is, the entire bag within 6m). I then filled the bag, booked my collection and the confirmation email again said 4m! Please could this ambiguity be resolved?

Also, the length of the vehicle is given in feet! Please use metres for everything.

2 juin 2026
Noté 5 sur 5 étoiles

Easy to order

Easy to order, easy to book collection. Lorry picks up the bag from front garden with ease - would recommend!

Only feedback would be consistent messaging alerts on when pick up is scheduled.

1 juin 2026
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Réponse de HIPPO

Thank you for your review!

We’re delighted to hear you found the service easy to use and that the collection process went smoothly. It’s great to know you would recommend HIPPO.

We also appreciate your feedback regarding collection notifications and will ensure your comments are shared internally as we continue to improve our service.

Thank you for choosing HIPPO!

Team HIPPO

Noté 5 sur 5 étoiles

Easier and better value than hiring a…

Easier and better value than hiring a skip and the man who collected our bag was polite friendly and very professional

1 juin 2026
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Réponse de HIPPO

Thank you for your review!

We’re delighted to hear you found HIPPO easier and better value than hiring a traditional skip. It’s also great to know our collection driver was polite, friendly and professional.

Thank you for choosing HIPPO!

Team HIPPO

Noté 5 sur 5 étoiles

Just simple

Just simple, ordered the bag, it came the next day, ordered collection when full and it was gone a couple of days later 👍

1 juin 2026
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Réponse de HIPPO

Thank you for your review!



We’re delighted to hear the whole process was simple and straightforward, from delivery through to collection.



Thank you for choosing HIPPO!



Team HIPPO

Noté 5 sur 5 étoiles

No more gouged driveways

Having previously had my driveway gouged by a clumsy skip lorry driver, my experience with the hippobag was a breath of fresh air! Huge capacity and flexibility to put it exactly where I needed it and have it removed when I was ready made this a clear choice

1 juin 2026
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Réponse de HIPPO

Thank you for your fantastic review!

We’re delighted to hear HIPPOBAG provided a convenient alternative after your previous experience with a traditional skip. It’s great to know the flexibility, capacity and collection process worked so well for you.

Thank you for choosing HIPPO!

Team HIPPO

Noté 5 sur 5 étoiles

Convenient Delivered next day & collected 3 days…

Delivered next day & collected 3 days after ordering a collection

28 mai 2026
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Réponse de HIPPO

Thank you for your review!

We’re pleased to hear you found the service convenient, with next day delivery and prompt collection once booked.

Thank you for choosing HIPPO!

Team HIPPO

Noté 5 sur 5 étoiles

Bag delivery and pickup very efficient…

Bag delivery and pickup very efficient plus telephone consultation very professional

27 mai 2026
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Réponse de HIPPO

Thank you for your review!

We’re delighted to hear you found the bag delivery and collection efficient and that our telephone team provided a professional service.


Team HIPPO

Noté 5 sur 5 étoiles

Hippobag

The bag was delivered as promised and was collected within time specified.

29 mai 2026
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Réponse de HIPPO

Thank you for your review!

We’re pleased to hear your HIPPOBAG was delivered and collected as promised and that the service met your expectations.


Team HIPPO

Noté 5 sur 5 étoiles

Bag arrived promptly

Bag arrived promptly, was a great size and we fitted so much in and was then collected promptly. Can highly recommend.

21 mai 2026
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Réponse de HIPPO

Thank you for your review!

We’re delighted to hear your bag arrived promptly, held plenty of waste and was collected quickly once ready. We really appreciate your recommendation.

Thank you for choosing HIPPO!

Team HIPPO

Noté 4 sur 5 étoiles

Very easy to book collection date.

Very easy to book collection date.
They came within a couple of days.
Easy.

28 mai 2026
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Réponse de HIPPO

Thank you for your review!

We’re pleased to hear you found the collection booking process easy and that the bag was collected promptly within a couple of days.

Thank you for choosing HIPPO!

Team HIPPO

Noté 1 sur 5 étoiles

Failed collection

we had bathroom installed by easy bathrooms hippo are contracted to collect waste in 3-5 working days they informed us it was being collected on Wednesday 27/05/26 (E9 7EX) despite checking they failed to collect and are now saying 5 days later lets hope they can even get this right they use words like Aim to do so no contract would ever say that customer service blame every thing but them self

27 mai 2026
Avis spontané
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Réponse de HIPPO

We’re sorry to hear you were disappointed with the collection timeframe.

As discussed on the call on Friday, collections are completed within an estimated 3–5 working day timeframe, which is an aim rather than a guaranteed service.

Following your request on Friday, the earliest available collection date we could offer was Monday.

We appreciate your feedback and apologise for any inconvenience caused.

Team HIPPO

Noté 5 sur 5 étoiles

Great service

Everything went quickly and exactly how advertised.

27 mai 2026
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Réponse de HIPPO

Thank you for your review!

We’re delighted to hear everything went smoothly, quickly and exactly as expected.


Team HIPPO

Noté 5 sur 5 étoiles

I have used Hippo bags many times now…

I have used Hippo bags many times now and every time has been great. The times I have met the driver has been friendly and chatty. Great.
I have had to contact customer service over a discount code previously and everything was sorted out quickly and professionally yet definitely with the personal touch of an understanding human.
I already have another bag already just waiting to be filled.
Thank you Team Hippo

27 mai 2026
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Réponse de HIPPO

Thank you so much for your continued support and wonderful review!

We’re delighted to hear you’ve had consistently great experiences using HIPPOBAGs and that both our drivers and customer service team have made such a positive impression. It’s especially nice to hear you felt the personal touch when speaking with our team.

We really appreciate your loyalty and are pleased to hear you already have another bag ready to go!

Thank you again for choosing HIPPO.

Team HIPPO

Noté 5 sur 5 étoiles

Perfect for resin drives

Excellent service and really solved the problem of potential damage to my resin bound drive that a normal metal skip would make. It's my go to service and solution - love it!!

29 mai 2026
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Réponse de HIPPO

Thank you for your fantastic review!

We’re delighted to hear HIPPO provided the perfect solution for protecting your resin bound drive while still making waste removal easy and convenient. It’s great to know the service has become your go-to solution.


Team HIPPO

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