To start with, the bag always turns up within a couple of days of ordering. As to collection - SO easy and straightforward. Just request collection online, the truck turns up within the five working d... Voir plus
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Lisez les avis des autres
After discovering our driveway was too borrow for a skip lorry, we opted for a Hippobag. Booking was simple and delivery was within 24 hours, as was collection after asking for it to be removed. W... Voir plus
L'entreprise a répondu
First time ordering a Hippo bag and will definitely use again as well as recommending to friends and family. Bag delivered by courier, filled and we arranged collection a couple of months later. They’... Voir plus
L'entreprise a répondu
Simple to order a package, Quick bag delivery, Easy to book a collection. As with all rubbish disposal, sadly it's expensive. Booked a collection which happened within three day (an email letting me k... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Informations provenant de diverses sources externes
Trusted with rubbish removal for over 15 years. Services include HIPPOBAG, skip and Man & Van services.
Coordonnées de contact
1000 Lakeside, PO6 3EN, PORTSMOUTH, Royaume-Uni
- 0333 9990999
- web.enquiries@hippowaste.co.uk
- hippowaste.co.uk
4,7
Excellent
22 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
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Excellent booking process- so great to…
Excellent booking process- so great to actually speak with a “ Humam” . Will definitely use again.
4 juillet 2026
Réponse de HIPPO
Thank you for your review!
We’re delighted to hear you found the booking process excellent and appreciated being able to speak with a member of our team. We’re pleased we could make the experience simple and personal.
We look forward to helping you again in the future.
Team HIPPO
It was so very simple to organise
It was so very simple to organise, very professional staff. Was delivered and collected on time, with no fuss and no delays. Would not hesitate to recommend them. They Brilliant. Thankyou xx
11 juillet 2026
Réponse de HIPPO
Thank you for your wonderful review!
We’re delighted to hear you found the whole process simple and professional from start to finish. It’s great to know your bag was delivered and collected on time with no fuss or delays, and that our team provided such a positive experience.
We really appreciate your recommendation and kind words.
Team HIPPO
First use and exceedingly positive
Due to restricted road access, hedges, phone lines and a street light, a conventional skip was clearly impossible.
But a quick phone call to check the obstructions mentioned, and street access issues, was followed by a quick safety checklist, and a booking to collect my DIY-store bought bag. The resulting transaction, and details of booking was verified online a few minutes later.
The collection itself was very professional - taking about ten minutes, and inconveniencing no one - and a replacement Megabag arrived by courier only an hour later!
Very highly recommended on basis of competitive cost, courtesy, an impressive quick turnaround, and general impression of professionalism and efficiency.
10 juillet 2026
Réponse de HIPPO
Thank you for your fantastic review!
We’re delighted to hear your first experience with HIPPO was such a positive one. It’s great to know we were able to provide a convenient solution where a traditional skip wasn’t suitable due to access restrictions.
We’re pleased that our team could help guide you through the process, and that both the collection and replacement bag delivery were completed quickly and efficiently. We really appreciate your kind comments about our team’s professionalism and service.
Thank you for choosing HIPPO and for your recommendation!
Team HIPPO
Dump the waste they take it away simple…
Dump the waste they take it away simple process
10 juillet 2026
Réponse de HIPPO
Thank you for your review!
We’re pleased to hear you found the process simple and straightforward, with an easy way to dispose of your waste.
Team HIPPO
The skip bag arrived when expected and…
The skip bag arrived when expected and was collected the following day when I booked the collection. I have always used the metal skips before because I thought that the bags wouldn’t hold as much as they stated, but I was wrong and I don’t think I will return to the metal skips again.
I have been really impressed by the service I have received.
10 juillet 2026
Réponse de HIPPO
Thank you for your fantastic review!
We’re delighted to hear you were impressed with the service, from the delivery of your HIPPOBAG through to the quick collection. It’s great to know the bag exceeded your expectations and that you found it a convenient alternative to a traditional metal skip.
Team HIPPO
Réponse de HIPPO
Thank you for the wonderful review!
Team HIPPO
Réponse de HIPPO
Thank you for your review!
We’re delighted to hear you were happy with the efficient service provided.
Team HIPPO
Réponse de HIPPO
Thank you for your review!
We’re pleased to hear you found our service efficient and that your HIPPOBAG was collected quickly.
Team HIPPO
From buying the Megabag to collection…
From buying the Megabag to collection was a simple, easy transaction
10 juillet 2026
Réponse de HIPPO
Thank you for your review!
We’re delighted to hear you found the whole process simple and easy, from purchasing your MEGABAG through to collection.
Team HIPPO
Réponse de HIPPO
Thank you for your review!
We’re delighted to hear you found our service helpful and efficient.
Thank you for choosing HIPPO!
Team HIPPO
Delivered on time
Delivered on time
Collected within a 5 working day period
Would recommend
10 juillet 2026
Réponse de HIPPO
Thank you for your review!
We’re delighted to hear your HIPPOBAG was delivered on time and collected within the expected 5 working day period.
Team HIPPO
Réponse de HIPPO
Thank you for your review!
We’re delighted to hear you found the service great and really easy to use.
Team HIPPO
Fabulous service supported by helpful people
Telephone answered by real people who were helpful and informative. Straightforward process and prompt collection.
10 juillet 2026
Réponse de HIPPO
Thank you for your Lovely review!
Fantastic to hear you found our team helpful and informative and that the whole process was straightforward from start to finish!
Team HIPPO
Réponse de HIPPO
Thank you for your review!
We’re delighted to hear you found HIPPO to be reasonably priced and that you were pleased with the service.
Team HIPPO
Difficult access? Hippo the answer
Due to access, a skip couldn’t be delivered so Hippo was the answer. Easy to order bag by post. Collection efficiently done whilst we were out & within a few days of requesting.
3 juillet 2026
Réponse de HIPPO
Thank you for your Fantastic review!
We’re delighted to hear HIPPO was the perfect solution when a traditional skip wasn’t suitable.
Team HIPPO
Easy to use and get collected (Midi-bag)
Easy to use (Midi-bag), easy to book collection. Was collected by very friendly driver 3 days after we booked the collection. Will certainly use them again
8 juillet 2026
Réponse de HIPPO
Thankyou for the fantastic review! We are glad that you found the Midi easy to use and convenient.
Team Hippo
Easy to use didn’t wait too long for…
Easy to use didn’t wait too long for collection the bag came with my tiles from easy bathrooms
Using again shortly for my other bathroom 👍
2 juillet 2026
Réponse de HIPPO
Thank you for the fantastic review!! :)
Customer service isn't great
Customer service isn't great. I ordered bag and collection in the evening then realised we had phone lines in the way. Called for advice next day they helpfully confirmed it wasn't possible but if I emailed photos they would quote for man and van service. I did so confirming I didnt want the bag. Had no response and a bag duly arrived the following day! Im required to send that back at my cost which is fine, its my mistake.
Just order a local skip. Its cheaper and easier.
10 juillet 2026
Avis spontané
Réponse de HIPPO
Hello,
Thank you for taking the time to leave your review. We're sorry to hear that you were disappointed with your experience.
From your comments, it sounds like there may have been a breakdown in communication regarding your request and the subsequent delivery of the bag.
We'd really like the opportunity to investigate what happened and understand why you did not receive the response you were expecting.
Please contact us directly and ask to speak with our Customer Service Manager, providing your order details so we can review the emails and discuss the matter with the teams involved.
Thank you for bringing this to our attention, and we hope to have the opportunity to look into this further for you.
Team HIPPO
Megabag
Megabag, purchased from B&Q. Collection was within 5 days of booking and driver was very nice guy - will use again.
29 juin 2026
Réponse de HIPPO
Thank you for the 5 star review :)
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