Home Garden Direct Avis 

291
•
TrustScore 4.5 sur 5

4,7

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

Excellent service. The courier service didn’t delivery the table top but Nick from customer liaised with them to ensure in arrived promptly. I’m very pleased with the quality of the table and chairs... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Mirror arrived broken, no fault of seller and seller went above and beyond to ensure the mirror was replaced in a timely manner an kept up good communication through. Great service.

L'entreprise a répondu

Noté 5 sur 5 étoiles

Despite one chair being damaged in my order jn transit, Nick in customer support was exceptional in replacing it and communicating with me. The chairs are very comfortable and supportive as dining/des... Voir plus

L'entreprise a répondu

Noté 3 sur 5 étoiles

The Sofa Bed delivery was satisfactory. However, it came as a shock to me that it was not assembled. I do not recall being told this fact while completing my Online purchase. I am an elderly lady... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Magasin de meubles
  2. aussi dans
  3. Fabricant de meubles
  4. Magasin d'ameublement d'extérieur
  5. Magasin de mobilier en rotin

Écrit par l'entreprise

Home Garden Direct is a premier online furniture retailer that has been deeply rooted in the UK furniture market for two decades, initially as a wholesale supplier and now proudly serving end-consumers directly. Our success lies in our unwavering commitment to delivering top-tier products, upheld by rigorous quality controls. At Home Garden Direct, we take immense pride in our longstanding tradition of providing discerning UK customers with exquisite, stylish furniture at wholesale prices.


Coordonnées de contact

4,7

Excellent

TrustScore 4.5 sur 5

291 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 48 heures

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,7

Tous les avis

(291)

128 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Great Experience

Great experience using Home Garden Direct. Chest of drawers arrived really quickly and communication from the delivery drivers was really good. There was a slight imperfection on one of the drawer fronts but customer service support was amazing and I had a brand new piece delivered within a couple of days. Never used this company before but will definitely use again. Item is great quality and exactly as described

1 septembre 2025
Avis spontané
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Réponse de Home Garden Direct

Hi Sarah,

Thank you for your feedback, very much appreciated! We are happy that you like your new chest of drawers.

We hope to see you again soon!

Kind regards

Noté 5 sur 5 étoiles

Amazing price and decent quality!

Love our new sofa-bed. Very reasonably priced and works very well! Great for an occasional bed…..very firm but perfect for a night or two. Love it!

3 septembre 2025
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Réponse de Home Garden Direct

Hi Lynn,

Thank you for your feedback, very much appreciated!

Kind regards

Noté 5 sur 5 étoiles

THE DELIVERY OF THE CHAIRBED WAS VERY…

THE DELIVERY OF THE CHAIRBED WAS VERY GOOD.
BUT UNFORTUNATELY THE ITEM WAS VERYPOOR QUALITY & SENT BACK. THIS WAS VERY EASY & QUICKLY DONE WITH A PHONE CALL. VERY HELPFUL AND UNDERSTANDING.

27 août 2025
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Réponse de Home Garden Direct

Hi Christine,

Thank you for your feedback, very much appreciated!

Kind regards

Noté 5 sur 5 étoiles

Service and delivery were excellent and…

Service and delivery were excellent and we are extremely happy with the quality of the chairs ordered. All in all very happy and would recommend this company.

27 août 2025
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Réponse de Home Garden Direct

Hi,

Thank you for your kind comments, much appreciated. We hope to see you again soon!

Kind regards

Noté 5 sur 5 étoiles

Excellent service would order from them again

So easy to order on their website & such quick delivery dinning room chairs arrived perfectly excellent service . Good quality

27 août 2025
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Réponse de Home Garden Direct

Hi Debbie,

Thank you for your kind comments, much appreciated. We hope to see you again soon!

Kind regards

Noté 5 sur 5 étoiles

Excellent service

Excellent service, I ordered a mirror which I opened up after quite sometime to find it was damaged. After contacting the company the service was fab no ifs and buts. They replied straight away and offered a new one in place, straight forward, helpfull and genuine great service. Would definitely purchase from them again and definitely recommend.

21 août 2025
Avis spontané
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Réponse de Home Garden Direct

Hi,

Thank you for your lovely feedback, we are happy that you like your new mirror.

We hope to see you again soon!

Kind regards

Noté 5 sur 5 étoiles

Brilliant customer service

I received an item with some minor damage - their customer service was impeccable, they sent me a new item free of charge, and it’s so lovely. Would definitely purchase from them again.

27 août 2025
Avis spontané
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Réponse de Home Garden Direct

Hi Tara,

Thank you for your lovely feedback, we are happy that you like your new purchase.

We hope to see you again soon!

Kind regards

Noté 5 sur 5 étoiles

Very good service

Very good service

11 août 2025
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Réponse de Home Garden Direct

Hi Debbie-Lee,

Thank you for your feedback, much appreciated. We hope to see you again soon!

Kind regards

Noté 5 sur 5 étoiles

Good company to deal with

Good Web site and ordering and delivery process all good.

31 juillet 2025
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Réponse de Home Garden Direct

Hi Derek,

Thank you for your kind comments, much appreciated. We hope to see you again soon!

Kind regards

Noté 5 sur 5 étoiles

The furniture was sent with a few…

The furniture was sent with a few screws missing. They company sent the missing pieces within a couple of days, with no hassle at all.

Furniture is good standard, although it took a while to build.

16 juillet 2025
Avis spontané
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Réponse de Home Garden Direct

Hi Robert,

Thank you for your kind comments, much appreciated. We hope to see you again soon!

Kind regards

Noté 5 sur 5 étoiles

Great price and service!

Very pleased with the chair we bought from Home Garden Direct for our bedroom. Found it to be lovely quality at a reasonable price and delivered quickly. All in all happy to recommend!

30 juin 2025
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Réponse de Home Garden Direct

Hi,

Thank you for your kind comments, much appreciated. We hope to see you again soon!

Kind regards

Noté 5 sur 5 étoiles

Delivery was fast

Delivery was fast, came very well packaged.
I'm very pleased

3 juillet 2025
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Réponse de Home Garden Direct

Hi,

Thank you for your kind comments, much appreciated. We hope to see you again soon!

Kind regards

Noté 1 sur 5 étoiles

They were unable to locate our order

They were unable to locate our order

3 juillet 2025
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Réponse de Home Garden Direct

Hi Giovanni,

We were able to locate your order and had a conversation about your query.

You said that you were unable to find our contact information, however as per our conversation there is a contact section on the main page where you ordered your item. There is phone number, e-mail address and also a chat option available as well.

You also called back in and confirmed what had been discussed and everything was ok.

Kind regards

Noté 5 sur 5 étoiles

Was slightly sceptical when I saw the…

Was slightly sceptical when I saw the price as have never ordered from here before. However, it was a fantastic purchase and easy to build!

3 juillet 2025
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Réponse de Home Garden Direct

Hi Hannah,

Thank you for your lovely feedback, we are happy that you like your new purchase.

We hope to see you again soon!

Kind regards

Noté 5 sur 5 étoiles

Very fast next day delivery very…

Very fast next day delivery very similar chairs to the ones i liked at john lewis but half the price. Sturdy and comfortable. Will buy again from this company

3 juillet 2025
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Réponse de Home Garden Direct

Hi Janette,

Thank you for your kind comments, much appreciated. We hope to see you again soon!

Kind regards

Noté 5 sur 5 étoiles

Great service

Great service

2 juillet 2025
Logo de Home Garden Direct

Réponse de Home Garden Direct

Hi Fiona,

Thank you for your feedback, much appreciated. We hope to see you again soon!

Kind regards

Noté 5 sur 5 étoiles

Every thing went well

Every thing went well, deserved on time, when opened we realised it was not fit for our needs. Had no problem returning the item and it was collected promptly.

23 juin 2025
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Réponse de Home Garden Direct

Hi John,

Thank you for your feedback, very much appreciated.

Kind regards

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