iCowHide UK Avis 

1 247
•
TrustScore 4.5 sur 5

4,5

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

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Lisez les avis des autres

Noté 5 sur 5 étoiles

It's arrived!!! My bag is beautiful, superb, wonderful. I am so excited to use it. Thank you for the speedy delivery, excellent packaging and of course, the beautifully crafted bag. Saving my... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

2 knew bags arrived today the Ginevra Suede Bamboo Tote Bag dark brown suede and Ginevra leather in oyster. Beautiful leather, beautiful quality, packaged beautiful and arrived promptly. I bought on... Voir plus

L'entreprise a répondu

Noté 2 sur 5 étoiles

Communication is non existent. Trying to arrange a return feels impossible, you have to use there online form. I did this 3 times before I had a reply offering me a £25.00 discount if I kept the... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

The rug arrived well packaged and within promised time frame. The rug is of very high quality and well finished, the depth of colouring is exceptional. I would recommend this company to anyon... Voir plus

À propos de l'entreprise

  1. Magasin de tapis
  2. aussi dans
  3. Magasin de meubles
  4. Magasin de moquette

Écrit par l'entreprise

iCowhide UK is the UK's best-loved online destination for genuine cowhide and sheepskin — a small family business with two decades of experience in rugs and natural floor coverings, and an international presence spanning the UK, US, Canada, the EU and Australia. We work directly with trusted manufacturers in South America, which means every hide is hand-selected and offered at the best possible price, with no middlemen. Each cowhide rug is a genuine one-of-a-kind — no two hides share the same markings — and our sheepskin rugs range from single pelts to sumptuous XL designs in both natural and boldly dyed colours. Alongside our rugs you'll find handcrafted cushions, hats and accessories in genuine cowhide and sheepskin. We're also proud to introduce Clemés, our sister brand for bags and accessories. Clemés brings the same love of natural materials to your wardrobe: quality authentic leather, suede and raffia designs, made for everyday elegance — from structured everyday totes to elegant evening bags and seasonal raffia styles. Discover the full collection at clemesbags.com. Your order ships from our London warehouse, usually within 48 business hours, and our small family team personally handles every question — because your home (and your handbag) deserve nothing less. Thank you to the thousands of customers who've made us part of their homes.


Coordonnées de contact

4,5

Excellent

TrustScore 4.5 sur 5

1 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

Comment cette entreprise utilise Trustpilot

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4,5

Tous les avis

(1 247)

411 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

WOW !! Luxurious Product

I'm not sure if my review went through so doing again in case.
From ordering to receiving the rug 3 days !!. Super fast delivery using DPD. And boy was i impressed with the product. I bought the 8 pelt Sheepskin rug, it's huge, really deep,plus we love the colour. It's clearly been put together expertly by iCowhide. It's a really beautiful rug.
I will absolutley be telling everyone, and be back for.
Thank you iCowhide

17 juin 2026
Avis spontané
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Réponse de iCowHide UK

Thank you so much for such a lovely review, Mrs Davies! We're delighted the sheepskin rug arrived quickly and that you love the quality and colour. Thank you for recommending us - we can't wait to welcome you back!

Noté 5 sur 5 étoiles

Order handled efficiently and promptly

Order handled efficiently and promptly. Handbag exactly as described on the website and of good quality

10 juin 2026
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Réponse de iCowHide UK

Thank you, Gillian! We're so pleased your order was handled smoothly and that the handbag matched your expectations.

Noté 5 sur 5 étoiles

From ordering great service

From ordering great service, polite emails quick delivery, just 👍🏻

8 juin 2026
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Réponse de iCowHide UK

Thank you, Maureen! We're so glad you had a great experience from start to finish.

Noté 1 sur 5 étoiles

The bag was not as expected

The bag was not as expected. I contacted the firm on the address given to ask how to return it, but received no response

7 juin 2026
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Réponse de iCowHide UK

Dear Pamela, we have not received any messages from you. Please only use the form on our contact page on the website.

Noté 5 sur 5 étoiles

Lovely Evening Bag

A wonderful purchase from iCowHide UK. The evening bag is elegant well made, and great quality. I'm very happy with my purchase and would buy from them again

2 juin 2026
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Réponse de iCowHide UK

Thank you so much, Edy! We're delighted you love your evening bag and we'd love to welcome you back again soon.

Noté 5 sur 5 étoiles

High quality products

High quality products. Bought skins previously always fantastic. This time I bought 2 leather bags as birthday presents. They appear extremely well made. I'm sure my friends will love them.

4 juin 2026
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Réponse de iCowHide UK

Thank you, Jane! We're so pleased you continue to love our products, and we hope your friends enjoy their birthday bags!

Noté 5 sur 5 étoiles

Love the brand it was very quick and…

Love the brand it was very quick and easy to order would order other hand bag. Love the rugs too

29 mai 2026
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Réponse de iCowHide UK

Thank you so much! We're delighted you love the brand and we'd love to help you find your next handbag or rug soon.

Noté 5 sur 5 étoiles

I just love your products

I just love your products! Delivery was timely and the unexpected free gift was awesome! Thank you

2 juin 2026
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Réponse de iCowHide UK

Thank you, Suzanne! We're so glad you loved the surprise gift and that delivery was timely - thank you for your kind words!

Noté 1 sur 5 étoiles

Rude customer service

Paid £339 for a rug which arrived with a £132 price tag. Felt ripped off so asked to return for a refund, customer service was rude and implied I was lying, despite me sending photos.

8 juin 2026
Avis spontané
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Réponse de iCowHide UK

We’re sorry for the confusion. We do not put price tags on our products. Our prices are clearly listed on our website, and the price of the item you purchased has not changed since it was listed.
If there was a label on the back of the rug, it was possibly a supplier’s wholesale price label used for a trade show.

Noté 5 sur 5 étoiles

Quick delivery

Quick delivery
Nice product
Will buy again

31 mai 2026
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Réponse de iCowHide UK

Thank you, Clare! We're delighted you're happy with your order and delivery - we look forward to your next visit!

Noté 5 sur 5 étoiles

Love the product

Love the product. It looks beautiful in my home

29 mai 2026
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Réponse de iCowHide UK

Thank you, Belinda! We're so pleased it looks beautiful in your home.

Noté 5 sur 5 étoiles

Prompt delivery

Prompt delivery. I was kept up to date throught out, tracking very good.

24 mai 2026
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Réponse de iCowHide UK

Thank you, Christine! We're glad the delivery updates and tracking made for a smooth experience.

Noté 1 sur 5 étoiles

You keep asking me to review and until…

You keep asking me to review and until I recieve my package which I should have got on May 22nd I will continue to do so. Your customer service is appalling . The package wasn't delivered. The picture of a package isn't on my property or anywhere near it. The package label is hidden. No GPS data has been provided. The timing of the picture and the alleged drop off time are an hour apart. So far no apology. No package. No reimbursement and you're calling me a liar.

20 mai 2026
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Réponse de iCowHide UK

Dear peter, this is the third review you're leaving. As we just wrote to you in email, DPD had delivered your parcel to a wrong address and has said they will delivered it to you in the next couple of days.

Noté 5 sur 5 étoiles

Excellent service

Easy to use site, items lovely arrived on time

21 mai 2026
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Réponse de iCowHide UK

Thank you, Lesley! We're delighted you found the site easy to use and that your order arrived on time.

Noté 5 sur 5 étoiles

Exactly what I ordered

Exactly what I ordered, good quality, received my purchase in 2 days. Very pleased

26 mai 2026
Avis spontané
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Réponse de iCowHide UK

Thank you, Alan! We're delighted you're pleased with the quality and quick delivery.

Noté 5 sur 5 étoiles

Great communication

Great communication. Quick delivery time. The item was beautifully packaged and great quality. Highly recommended.

28 mai 2026
Avis spontané
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Réponse de iCowHide UK

Thank you, Eliza! We're so pleased with your feedback on the communication, packaging and quality - thank you for recommending us!

Noté 1 sur 5 étoiles

Awful company!

My boyfriend bought me a hide for my birthday, never received it, DPD delivered it to a completely different place, proof of delivery was no where we recognised. Icowhide have ignored all messages! Awful customers service! No cowhide & lost money 😡

20 mai 2026
Avis spontané
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Réponse de iCowHide UK

You have already left a review and we have replied to it.

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