iCowHide UK Avis 

1 244
•
TrustScore 4.5 sur 5

4,5

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Lisez les avis des autres

Noté 5 sur 5 étoiles

2 knew bags arrived today the Ginevra Suede Bamboo Tote Bag dark brown suede and Ginevra leather in oyster. Beautiful leather, beautiful quality, packaged beautiful and arrived promptly. I bought on... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

It's arrived!!! My bag is beautiful, superb, wonderful. I am so excited to use it. Thank you for the speedy delivery, excellent packaging and of course, the beautifully crafted bag. Saving my... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I received my Zoe Suede Tote in Olive today and I am in love. The quality is fantastic, workmanship superb. Delivery was swift and the price excellent. I shall be using it from tomorrow!

Noté 2 sur 5 étoiles

Communication is non existent. Trying to arrange a return feels impossible, you have to use there online form. I did this 3 times before I had a reply offering me a £25.00 discount if I kept the... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Magasin de tapis
  2. aussi dans
  3. Magasin de meubles
  4. Magasin de moquette

Écrit par l'entreprise

iCowhide UK is the UK's best-loved online destination for genuine cowhide and sheepskin — a small family business with two decades of experience in rugs and natural floor coverings, and an international presence spanning the UK, US, Canada, the EU and Australia. We work directly with trusted manufacturers in South America, which means every hide is hand-selected and offered at the best possible price, with no middlemen. Each cowhide rug is a genuine one-of-a-kind — no two hides share the same markings — and our sheepskin rugs range from single pelts to sumptuous XL designs in both natural and boldly dyed colours. Alongside our rugs you'll find handcrafted cushions, hats and accessories in genuine cowhide and sheepskin. We're also proud to introduce Clemés, our sister brand for bags and accessories. Clemés brings the same love of natural materials to your wardrobe: quality authentic leather, suede and raffia designs, made for everyday elegance — from structured everyday totes to elegant evening bags and seasonal raffia styles. Discover the full collection at clemesbags.com. Your order ships from our London warehouse, usually within 48 business hours, and our small family team personally handles every question — because your home (and your handbag) deserve nothing less. Thank you to the thousands of customers who've made us part of their homes.


Coordonnées de contact

4,5

Excellent

TrustScore 4.5 sur 5

1 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

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4,5

Tous les avis

(1 244)

409 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Great product

Great product. It arrived in great time and adds a touch of sensuality and luxury

28 septembre 2026
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Réponse de iCowHide UK

Hi Robert, thank you for your lovely review! We're delighted your order arrived in great time and that it adds a touch of luxury to your home. Enjoy it!

Warm regards,
The iCowhide UK Team

Noté 5 sur 5 étoiles

Lovely bag

Beautiful bag bought as a gift and she absolutely loves it

27 septembre 2026
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Réponse de iCowHide UK

Hi Marc, thank you so much for your lovely review! We're delighted the bag made such a perfect gift and that she loves it. Thank you for choosing iCowhide UK.

Warm regards,
The iCowhide UK Team

Noté 5 sur 5 étoiles

It screams high quality

The product is really high quality. The suede is beatiful. I will definately reccomand if you want to buy yourself a unique piece.

27 septembre 2026
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Réponse de iCowHide UK

Hi Francesca, thank you so much for your kind words! We're thrilled you love the quality and the beautiful suede, and that you'd recommend us. Enjoy your unique piece!

Warm regards,
The iCowhide UK Team

Noté 5 sur 5 étoiles

well packed

well packed. quick delivery. lovely rugs!

1 octobre 2026
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Réponse de iCowHide UK

Hi Anne, thank you for your lovely review! We're so pleased your rugs arrived well packed and quickly, and that you're happy with them. We hope you enjoy them for years to come.

Warm regards,
The iCowhide UK Team

Noté 5 sur 5 étoiles

amazing product…

so pleased with my rug and the service and product are fantastic, its so soft
fast delivery
Real show piece in my lounge

27 septembre 2026
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Réponse de iCowHide UK

Hi Ian, thank you for such a wonderful review! We're delighted you're so pleased with your rug, and that it feels so soft and has become a real show piece in your lounge. Thanks also for the kind words about our service and delivery.

Warm regards,
The iCowhide UK Team

Noté 5 sur 5 étoiles

Beautiful bag very pleased

Beautiful bag very pleased

27 septembre 2026
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Réponse de iCowHide UK

Hello, thank you very much for your review! We're so pleased you're delighted with your bag, and we appreciate you taking the time to share it. We hope it serves you beautifully.

Warm regards,
The iCowhide UK Team

Noté 5 sur 5 étoiles

Feels luxurious

Feels luxurious. Looks beautiful. On time. Thank you x

26 septembre 2026
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Réponse de iCowHide UK

Hi Nicola, thank you for your lovely review! We're so glad it feels luxurious and looks beautiful, and that it arrived on time. Thank you for choosing iCowhide UK!

Warm regards,
The iCowhide UK Team

Noté 5 sur 5 étoiles

Beautiful sheepskin rug

Beautiful sheepskin rug. Super quality and super soft. Also great to support a small family run company!

26 septembre 2026
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Réponse de iCowHide UK

Hi Helen, thank you so much for your kind review! We're thrilled you love the quality and softness of your sheepskin rug, and it means a lot that you chose to support a small family run company.

Warm regards,
The iCowhide UK Team

Noté 5 sur 5 étoiles

Ordering was easy enough

Ordering was easy enough, quality is good and delivered on time. One small thing you cannot ring and speak to them,apart from this very happy with everything.

26 septembre 2026
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Réponse de iCowHide UK

Hi David, thank you for your kind review! We're so glad ordering was easy, the quality is good and your delivery arrived on time. Thanks also for the note about not being able to phone us — we really appreciate the feedback, and our team is always happy to help by email.

Warm regards,
The iCowhide UK Team

Noté 5 sur 5 étoiles

Ginevra Bamboo-Handle Leather Bag by Clemés in Dusty Rose

I absolutely love my Ginevra Bamboo-Handle Leather Bag by Clemés in Dusty Rose! I received it as a birthday gift and couldn’t be happier with it. The dusty rose colour is beautiful, and I really love the quality and feel of the material. It looks elegant and well-made, and I think it will last for a long time. It also has plenty of room for all my essentials without looking bulky. Overall, a beautiful bag with good quality - very happy with it! 💕

5 octobre 2026
Avis spontané
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Réponse de iCowHide UK

Hi Hyadesh, thank you so much for your lovely review, and what a gorgeous birthday gift! We're delighted the Ginevra in Dusty Rose has the elegant look, quality feel and roomy interior you were hoping for. Enjoy it for many years to come!

Warm regards,
The iCowhide UK Team

Noté 5 sur 5 étoiles

First rug ordered wasn't colour I…

First rug ordered wasn't colour I expected. Customer Service was brilliant and refunded straight away
Second rug ordered is beautiful and so pleased with colour and quality
Will definitely be buying again from this company

28 septembre 2026
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Réponse de iCowHide UK

Hi Gillian, thank you for such a kind review. We're sorry the first rug wasn't the colour you expected, but we're so glad we could refund you quickly and that your second rug is beautiful. We look forward to seeing you again!

Warm regards,
The iCowhide UK Team

Noté 1 sur 5 étoiles

You basically can’t return things …!!!

Be very wary if ordering a bag that you may want to return!!! I ordered a bag, opened it and had to remove some packaging in order to try it on - it had long straps which needed to be unravelled and have some cardboard taken off them so that I could try on properly When I tried to return it, I was initially offered money back rather than returning it.. I refused and sent the bag back. however I was then told that because I had taken the packaging off the straps in order to try it on it was unreturnable!!! I would also recommend taking photographs of the bag in the box before you send it back. As suddenly I was told there was a scratch on the bag when I returned it which is impossible as it was handled with extreme car and only be taken out of the box once! Fortunately, I bought it with a credit card and was therefore able to get my refund, i’d avoid this company at all costs !!!!

26 septembre 2026
Avis spontané
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Réponse de iCowHide UK

Thank you for your feedback, and we're sorry the return process was frustrating.

To clarify what happened: one of the two bags in your order was refunded. The other, the Vivienne Leather Shoulder Bag, came back with all of its protective packaging removed and the strap still attached, rather than packed as it was sent. It also had visible signs of wear and even damage to the leather, and we sent you photos of this at the time. Sadly this meant the bag was simply not sellable, so we couldn't accept it as a return. We offered to send it back to you so you could keep using it, but you chose not to take that up.

Noté 5 sur 5 étoiles
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Réponse de iCowHide UK

Hi Sandra, thank you so much for taking the time to leave a review. We're so pleased you felt looked after from start to finish, and we hope you enjoy your purchase for years to come!

Warm regards,
The iCowhide UK Team

Noté 5 sur 5 étoiles

Perfect all round!

Customer service is brilliant, after I placed the order, and it took me ages to actually decide. 2 months of looking for the perfect hide. Straight away I got a very personal detailed email regards my purchase, how grateful the company are for my custom and delivery estimation. The rug arrived 4 days earlier than estimated and it's spot on according to the images on the website as I had specific demands to suit my room. There was also a very appreciative after sales email asking if I am totally happy with my purchase and if not they'd be happy to do anything if for any reason I was not. My rug is perfect. As is this company's appreciation of my custom. Win-win!

4 octobre 2026
Avis spontané
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Réponse de iCowHide UK

Hi D, thank you so much for such a thoughtful review! We're delighted the rug arrived four days early and matched the photos so well, especially with your specific requirements for the room. It means a lot that our personal emails and after-sales follow-up made you feel appreciated. Enjoy your new rug!

Warm regards,
The iCowhide UK Team

Noté 5 sur 5 étoiles

Beautiful rug,Octo cloud

Beautiful rug,Octo cloud, a beautiful addition to my chesterfield couch up in the Highlands of Scotland .Great delivery, definitely recommend!!
Tapadh Leat !! 🥰

3 octobre 2026
Avis spontané
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Réponse de iCowHide UK

Hi Marie, thank you for the kind words! We're so pleased your Octo cloud rug is a beautiful addition to your chesterfield, and that delivery all the way up to the Highlands went smoothly. Tapadh leat for your recommendation!

Warm regards,
The iCowhide UK Team

Noté 5 sur 5 étoiles

Purchased 2 handbags which weren't…

Purchased 2 handbags which weren't suitable for me. Nothing wrong with them at all but not to my taste Customer Services were excellent in helping me with returns process.

26 septembre 2026
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Réponse de iCowHide UK

Hi Patricia, thank you for your review and your kind words about our Customer Services team. We're sorry the handbags weren't quite to your taste, but we're glad the returns process went smoothly for you.

Warm regards,
The iCowhide UK Team

Noté 4 sur 5 étoiles

Refund exchange

Slow due to logistics but sorted

28 septembre 2026
Avis spontané
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Réponse de iCowHide UK

Hi Sheila, thank you for your review, and for your patience while the refund and exchange went through. We're sorry logistics slowed things down, and we're glad it was all sorted in the end.

Warm regards,
The iCowhide UK Team

Noté 5 sur 5 étoiles

Beautiful quality

Beautiful quality, good communication when my rug was out of stock, gave me the opportunity of a refund or wait for another delivery. Only waited 2 weeks, promp delivery. Very happy

25 septembre 2026
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Réponse de iCowHide UK

Hi Debbie, thank you for your lovely review! We're sorry for the wait when your rug was out of stock, and we really appreciate you choosing to wait. We're so glad you're very happy with the quality now it has arrived.

Warm regards,
The iCowhide UK Team

Noté 5 sur 5 étoiles

Very good bag

Very good bag. Good quality

24 septembre 2026
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Réponse de iCowHide UK

Hi Darren, thank you for taking the time to review your bag! We're delighted you're pleased with the quality, and we hope it serves you well for years to come.

Warm regards,
The iCowhide UK Team

Noté 5 sur 5 étoiles

Beautiful bag took a little bit longer…

Beautiful bag took a little bit longer than expected to receive it though…

29 septembre 2026
Avis spontané
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Réponse de iCowHide UK

Hi Caryl, thank you for your review! We're so happy you think your bag is beautiful, and we're sorry delivery took a little longer than you expected. We appreciate your patience and hope you enjoy it.

Warm regards,
The iCowhide UK Team

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