iCowHide UK Avis 

1 244
•
TrustScore 4.5 sur 5

4,5

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

2 knew bags arrived today the Ginevra Suede Bamboo Tote Bag dark brown suede and Ginevra leather in oyster. Beautiful leather, beautiful quality, packaged beautiful and arrived promptly. I bought on... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

It's arrived!!! My bag is beautiful, superb, wonderful. I am so excited to use it. Thank you for the speedy delivery, excellent packaging and of course, the beautifully crafted bag. Saving my... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I received my Zoe Suede Tote in Olive today and I am in love. The quality is fantastic, workmanship superb. Delivery was swift and the price excellent. I shall be using it from tomorrow!

Noté 2 sur 5 étoiles

Communication is non existent. Trying to arrange a return feels impossible, you have to use there online form. I did this 3 times before I had a reply offering me a £25.00 discount if I kept the... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Magasin de tapis
  2. aussi dans
  3. Magasin de meubles
  4. Magasin de moquette

Écrit par l'entreprise

iCowhide UK is the UK's best-loved online destination for genuine cowhide and sheepskin — a small family business with two decades of experience in rugs and natural floor coverings, and an international presence spanning the UK, US, Canada, the EU and Australia. We work directly with trusted manufacturers in South America, which means every hide is hand-selected and offered at the best possible price, with no middlemen. Each cowhide rug is a genuine one-of-a-kind — no two hides share the same markings — and our sheepskin rugs range from single pelts to sumptuous XL designs in both natural and boldly dyed colours. Alongside our rugs you'll find handcrafted cushions, hats and accessories in genuine cowhide and sheepskin. We're also proud to introduce Clemés, our sister brand for bags and accessories. Clemés brings the same love of natural materials to your wardrobe: quality authentic leather, suede and raffia designs, made for everyday elegance — from structured everyday totes to elegant evening bags and seasonal raffia styles. Discover the full collection at clemesbags.com. Your order ships from our London warehouse, usually within 48 business hours, and our small family team personally handles every question — because your home (and your handbag) deserve nothing less. Thank you to the thousands of customers who've made us part of their homes.


Coordonnées de contact

4,5

Excellent

TrustScore 4.5 sur 5

1 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,5

Tous les avis

(1 244)

409 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

I ordered Chloe small bag in tan and a…

I ordered Chloe small bag in tan and a cushion. Very pleased with both.
The hand bag specifically is perfect size for me .. looks small but surprisingly fits everything I want and still easy to find within. Looks great too

25 juillet 2026
Avis spontané
Logo de iCowHide UK

Réponse de iCowHide UK

Hi Priyanka, thank you for the lovely review! We're so glad the Chloe small bag in tan turned out to be the perfect size, and that the cushion is a hit too.

Warm regards,
The iCowhide UK Team

Noté 5 sur 5 étoiles

iCowhide Sheepskin Rug Update

Just updating my review here on iCowhide. Their team got back in touch and were very prompt in resolving the issue with the rug. I received my refund.

The quality of the rug was lovely. It was just not the right colour.

11 août 2026
Avis spontané
Logo de iCowHide UK

Réponse de iCowHide UK

Dear Debra, as noted on the website, please allow us 24 working hours for a reply to your message.

Noté 5 sur 5 étoiles

Easy ordering and prompt attention and…

Easy ordering and prompt attention and acknowledgment of orders and great delivery time.
Beautiful products and as described on the website.

3 août 2026
Logo de iCowHide UK

Réponse de iCowHide UK

Hi Anne, thank you for the kind words! We're delighted ordering was easy and that everything arrived promptly and just as described.

Warm regards,
The iCowhide UK Team

Noté 5 sur 5 étoiles

Absolutely beautiful

Absolutely beautiful, quality as always. A big thank you.

29 juillet 2026
Logo de iCowHide UK

Réponse de iCowHide UK

Hi Elaine, thank you so much for your continued support and for another lovely review! We're so glad the quality keeps living up to expectations.

Warm regards,
The iCowhide UK Team

Noté 5 sur 5 étoiles

Absolutely Brilliant!

Absolutely Brilliant!! Am loving my 2 large cowhide rugs, and i have had lots of admiring comments!

31 juillet 2026
Logo de iCowHide UK

Réponse de iCowHide UK

Hi Susan, thank you for the brilliant review! We love that your two cowhide rugs are getting so much admiration — enjoy them!

Warm regards,
The iCowhide UK Team

Noté 1 sur 5 étoiles
Logo de iCowHide UK

Réponse de iCowHide UK

Dear Jane, your first parcel was returned back to us after DPD, yet we sent it back with Royal Mail as agreed immediately upon receiving it, as we agreed.

Noté 5 sur 5 étoiles

Love the cowhide items 🤠

I bought a cowhide rug 3 years ago and I still absolutely love it. It looks stunning and has worn well. More recently I bought some cowhide cushions. They’re not the cheapest cushion covers I’ve ever bought but they are excellent quality and look beautiful. I had to contact customer services about an issue with delivery. The enquiry was quickly and satisfactorily dealt with.

9 juillet 2026
Avis spontané
Logo de iCowHide UK

Réponse de iCowHide UK

Hi Fiona, thank you for such a thoughtful review! We're delighted the rug has stood the test of time and that the cushions have impressed too, and glad our team could sort the delivery query quickly for you.

Warm regards,
The iCowhide UK Team

Noté 5 sur 5 étoiles

I really like this company

I really like this company - bought rugs, cushions, handbags and now a hat! Delivered promptly and well packaged. Love the hat ( and my ‘gift’!). Good price, great quality!

14 juillet 2026
Logo de iCowHide UK

Réponse de iCowHide UK

Hi there, thank you for such a generous review — and for coming back to us again and again for rugs, cushions, handbags and now a hat! So glad everything arrived promptly and well packaged, and that you enjoyed the little gift too.

Warm regards,
The iCowhide UK Team

Noté 4 sur 5 étoiles

Ok for a cheaper cowhide

Although it's not the best quality cow hide that I've ever bought, it's ok for the money.
Easy ordering and exact measurements given.
I would be happy to buy from iCowHide again if I spent more for a better quality hide
Fairly quick delivery and well packaged.
The delivery time/date was only given a couple of hours beforehand on the day, so had to make alternative arrangements for delivery.
I'm happy overall though. Thank you

31 juillet 2026
Logo de iCowHide UK

Réponse de iCowHide UK

Hi Pauline, thank you for the honest and detailed feedback! We're glad the measurements were spot on and that the hide arrived safely and quickly. We'll take your comments about the delivery window on board, and we'd love to help you find one of our higher-grade hides next time — thank you for giving us another chance.

Warm regards,
The iCowhide UK Team

Noté 5 sur 5 étoiles

Fu#}in awesome 🙌

Fu#}in awesome 🙌

29 juillet 2026
Avis spontané
Logo de iCowHide UK

Réponse de iCowHide UK

Hi Jason, thank you so much for the amazing review! We're thrilled you're happy with it 🙌

Warm regards,
The iCowhide UK Team

Noté 5 sur 5 étoiles

Mongolian sheepskin

My Mongolian sheepskin is exactly what I was after. lovely quality and Speedy delivery too.

29 juillet 2026
Avis spontané
Logo de iCowHide UK

Réponse de iCowHide UK

Hi Richard, thank you for the lovely review! We're so glad the Mongolian sheepskin was exactly what you were after, and that delivery was speedy too.

Warm regards,
The iCowhide UK Team

Noté 5 sur 5 étoiles

Cowhide purchases. I've ordered a few times

I've ordered a few times, never had a problem with either the company or the goods.
Will use them again as and when my cowhides need replacing

29 juillet 2026
Avis spontané
Logo de iCowHide UK

Réponse de iCowHide UK

Hi Audrey, thank you so much for your continued trust in us! We're delighted you've never had a problem with the company or the goods, and we'll be here whenever you need to replace a cowhide.

Warm regards,
The iCowhide UK Team

Noté 1 sur 5 étoiles

I am becoming increasingly frustrated

I am becoming increasingly frustrated. I have returned an item nearly two week ago, I have been patient waiting for my money to be returned. I have not had any confirmation they have received the item also I have sent a few emails enquiring what is going on with my return. This is very worrying, am hoping this is just a mishap and expecting it will get resolved soon.

29 juillet 2026
Avis spontané
Logo de iCowHide UK

Réponse de iCowHide UK

Dear Karen, we have already processed the refund and sometimes banks are slower than usual. We just resent the confirmation, in case the first one had not gone through.

Noté 5 sur 5 étoiles

2nd time ordering from icowhide promo…

2nd time ordering from icowhide promo delivery and fantastic skins

19 juillet 2026
Logo de iCowHide UK

Réponse de iCowHide UK

Hi Robin, thank you for coming back to us for a second order! We're so pleased with how the delivery went and that you're happy with the skins.

Warm regards,
The iCowhide UK Team

Noté 5 sur 5 étoiles

Communication was excellent

Communication was excellent. Delivery was perfect.lovely soft rug,wonderful on my feet.! .

27 juillet 2026
Avis spontané
Logo de iCowHide UK

Réponse de iCowHide UK

Hi Susan, thank you for the wonderful review! We're delighted communication and delivery were spot on, and that the rug feels as lovely underfoot as we hoped.

Warm regards,
The iCowhide UK Team

Noté 3 sur 5 étoiles

Be wary if you need to return something

I ordered and paid for a bag with next day delivery. I had a phone call from a nice lady called Lily advising it wasn’t in stock, and would have to wait until the next day to see if any arrived. Offered to refund the express delivery fee, and send it next day if stock came in. As i needed it quickly and there was no guarantee stock would arrive, i went out and bought another bag just in case. The icowhide bag did arrive as promised, but i preferred the quality of the one i had bought elsewhere. I have completed 3 contact forms so far requesting a returns label and a refund. Email received asking if i would keep the bag for a £15 refund. Declined this as I don’t need it, asked again for label to return for refund, advised to complete contact form. Have now done this 3 times starting from the date i received the item and still no label. Will update when i do receive it… Good initial customer service, (after allowing me to order and pay for an item that wasn’t actually in stock)but be wary if you need to return something as it appears to be a frustratingly protracted process!
Finally received returns label and item returned 28/7/26 in unopened perfect condition it came in, ( date stamped photos taken)in original packaging with certificate of posting stamped and tracking number, also emailed this info to icowhide. I do not expect there to be any further delay in refunding the item, and will update review with progress.

27 juillet 2026
Avis spontané
Logo de iCowHide UK

Réponse de iCowHide UK

We are sorry that the returns process caused frustration. As noted on our contact form, please allow up to 24 working hours for a response.

We have now responded directly, provided the return information and resolved the matter.

Noté 5 sur 5 étoiles

We absolutely love our New Zealand…

We absolutely love our New Zealand sheepskin rug. It is welcome addition to our room. The quality of the product is exceptional. I could not recommend this company enough!

22 juin 2026
Avis spontané
Logo de iCowHide UK

Réponse de iCowHide UK

Hi there, thank you so much for the glowing review! We're delighted the New Zealand sheepskin has found the perfect spot in your room, and that the quality has impressed you enough to recommend us.

Warm regards,
The iCowhide UK Team

Noté 4 sur 5 étoiles

Unfortunately I ordered bag but then…

Unfortunately I ordered bag but then got a phone call to say they did now have it in colour I wanted.
I had received email to say it was on way. The company sound good and someone did phone me and apologised
Good UK based

18 juillet 2026
Logo de iCowHide UK

Réponse de iCowHide UK

Thank you for your understanding. We are sorry that your chosen colour was unavailable after you placed the order. We experienced an unexpected supply delay due to customs issues affecting some of our most popular colours and styles arriving from Italy.

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus