When i downloaded the report, it did not contain the name of the company that I had searched so the report wasn't very good. I note that I did not sign in and wondered if that would make a difference.... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Took a little time to find what I was looking for, but once I ordered our drainage diagram, it was processed and arrived within the hour. An easier search function and it would have been 5 stars.
Fantastic, fast service, much better than trying to navigate the govt website, which was difficult and time wasting, glad to find Info Track to do the same thing. Thank you Info Track!!!!
Very easy to use and find information that you need and highly recommend. Its super fast and delivers the information you need on the property to your email. Only downside is the abit pricey.
À propos de l'entreprise
Écrit par l'entreprise
Make your big life decisions with the help of InfoTrackGO
Coordonnées de contact
135 King street, 2000, Sydney, Australie
- 02 8203 7600
- support@infotrackgo.com.au
- infotrackgo.com.au
3,9
Bien
2 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 73 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
I was looking for address of the…
I was looking for address of the property which you didn’t provide me and paid you lots of money for No proper information you should refund my money back.
31 mai 2026
Réponse de InfoTrackGO
Hi Ivan,
I can see in your order with us you processed a NSW title search, the title details do not list the address for the property as the physical location of the property is denoted in the Lot and Deposited Plan numbers written as the title reference number in the top left of the title search results PDF.
The title reference number can be used to verify the property location with the state titles office (the NSW LRS) on their website here https://www.nswlrs.com.au/ under the 'Online portal' section.
Regards
InfoTrackGO Support
Quick turnaround time and provided the…
Quick turnaround time and provided the info required
25 mai 2026
Didn't get the info needed
30 mai 2026
Réponse de InfoTrackGO
Hi there,
Looking into your order, I can see that your search results were emailed through to you within the expected timeframe for the type of order processed.
I will reach out regarding your order.
Regards
InfoTrackGO Support
Good, but clearer instructions required.
I put in an address including unit number and this platform gave me the Common Property (CP) of the building rather than the individual unit. When I asked for this to be rectified my request was responded to but I do wish instructions for unit searches was more clear.
30 mai 2026
Réponse de InfoTrackGO
Hi Vincent,
We replied to your support request this morning.
You should have received the updated search results for your order via email in response to your support request.
Regards
InfoTrackGO Support
Réponse de InfoTrackGO
Hi there,
Our records indicate that the order search results were sent through to the email address on record within a few minutes of the order being placed.
We will reach out regarding the order details to ensure that you have a copy of the search results.
Regards
InfoTrackGO Support
Good clear website
20 mai 2026
Same subdivision plan for two separate blocks
When getting a deposited plan for two separate blocks in the one subdivision I was given the same plan as no individual plan was available. I was not told this would be the case prior to purchasing the plans. Advice that I would be paying twice for the same plan would have saved me money.
21 mai 2026
Réponse de InfoTrackGO
Hi Alicia,
Looking into your order, you have ordered two of the same plan due to the same title reference DP number (DP1311411) entered for each report.
As you requested the same Deposited Plan report twice for the order, this was what was ordered for you automatically.
InfoTrackGO does not provide advice on ordering specific documents, only the service to process these types of orders.
We encourage customers to reach out to our support services if they are unsure on the order process or what information may be listed in each type of report.
Regards
InfoTrackGO Support
Immediate result
I purchased 2 title reports, and both were delivered almost instantly. And they had the relevant information I needed to proceed. $50 per report is good insurance when trying to get your point across with a council that is reluctant to understand that their "records" are incorrect or even up to date..
25 mai 2026
2/3 Items able to be downloaded
Downloaded a title and company search but unable to download a dealing which was required, needed to use a different system for that.
25 mai 2026
You sent a title search that has no relevance to the request I made.…
You sent a title search that has no bearing or relation to the search I requested. I requested a search for Lot1 in Community Plan DP270619 Bloue Sky Tumut. Instead got a search for Lo 14 DP 808279 for Ian & Margaret Harris - totally not relevant. Obviously AI is not working!
If you can't give me what i requested. Please provide me a refund.
22 mai 2026
The website was easy to navigate
The website was easy to navigate. I had one minor issue with a Search not returning an expected result and a simple email to support had my issue resolved super quickly.
19 mai 2026
They provided a blurred diagram for…
They provided a blurred diagram for over 20 lots and the diagram of the lot I asked for was so small . No body can read the details and exact dimensions of the land boundaries. No response to my request for a better version showing only the lot in question.
Very disappointing !
17 mai 2026
Cheaper and faster than another…
Cheaper and faster than another provider, to obtain a property title
11 mai 2026
Title search
I applied for a title search and the document was issued to me was within a couple of minutes.
14 mai 2026
Easy to use 😊😊😊😊
13 mai 2026
User friendly site to navigate and fast…
User friendly site to navigate and fast service. Examples of reports was incredibly helpful.
7 mai 2026
Tricky to find the right search key
Tricky to find the right search key - several attempts had to be made to get a result other than "couldn't find any record of the property".
11 mai 2026
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.