Great service. Delivery was just delayed abit. But happy overall. Prices are competitive as well. Communication was great.
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Great service. Delivery was just delayed abit. But happy overall. Prices are competitive as well. Communication was great.
L'entreprise a répondu
After failed local companies we are so happy to have found Just Energy!! I had no knowledge of what I was doing with Inverters and at no point did I feel that. I was informed of each step, su... Voir plus
L'entreprise a répondu
Fast and good service but at that moment in time there was not VAT registered.
Dealt with Henry most of the time. He was open and honest, answered all relevant questions. They were prompt and professional of which the installation went seemless. Trust and believe the "after-sal... Voir plus
L'entreprise a répondu
At Just Energy SA, we understand the importance of sustainability and the need for cleaner energy sources. Our team of highly skilled professionals is dedicated to delivering high-quality solar systems that are tailored to meet the unique needs of our customers. We offer a wide range of solar products, including solar panels, inverters, batteries, and monitoring systems, ensuring that our customers have access to the latest and most efficient technologies available in the market.
30 Liedla Street, Kuilsriver, 7580, Cape Town, Afrique du Sud
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Initially, I was very pleased with the service from Just Energy Pty Ltd. The installation of the INGE Solar Geyser controller was smooth, and the team seemed professional and efficient. However, the experience quickly soured. The first INGE controller failed and was replaced, which was disappointing but handled relatively promptly.
Unfortunately, the replacement unit also failed. Since then, the after-sales service has been extremely slow and unresponsive. Despite multiple follow-ups, Just Energy has been dragging their feet on replacing the faulty unit. This has been frustrating and has left me without a reliable solar geyser controller for an extended period.
Overall, while the initial service was promising, the lack of reliability in the product and poor follow-up support has been a major letdown. I would urge caution when considering this combination of product and service provider.
I am unable to insure my system because they have failed to give me my COC certificate. Its been 6 months of calling and emailing to no response.
Great company to do business with. From the start, Henry's communication, advice and feedback was prompt and Just Energy's price was the best. I can recommend them for your solar requirements. Installation was done very professionally and very neat. Well done to the Just Energy team.

Réponse de Just Energy SA
From first contacting Just Energy in March 2024, their service has been exceptional. Had an issue with a firmware update on my unit and they were very quick to respond and attend to the issue. Great communication throughout and and best customer service by far of al solar service providers I have dealt with.

Réponse de Just Energy SA
Fast quote, decently priced, timely at site and professionally installed. The thing i appreciate the most was honesty, most installers come in, upsell what should be done and tries to overspec everything. They came in, gave honest feedback and quoted. Thanks!

Réponse de Just Energy SA
All my expectations were met. I will definitely recommend their services to my friends and colleagues. I had a very pleasant experience with the installation team, they answered all my questions and inform me on how to use the unite. From where I requested a quote up till where the installation was completed, they put me at ease.

Réponse de Just Energy SA
Dealt with Henry most of the time. He was open and honest, answered all relevant questions.
They were prompt and professional of which the installation went seemless. Trust and believe the "after-sale service" will be as good as the "before sales". Let's wait and see, but for now very "happy" and "satisfied".

Réponse de Just Energy SA
Excellent Service! Good communication in every step of the process, from the initial quote, to site visit and installation. Quote really competitive, the best I could find in Cape Town. Service very professional with a very neat and quick installation. Ruan was very professional and helpful during the installation of the system and answered all my questions and explained clearly what I needed and wanted to know. Henry kept communication clear throughout the entire process. I will highly recommend their services. Thank You

Réponse de Just Energy SA
I would like to thank Just Energy SA team for the excellent service provided.
I was very impressed with the professional solar installation that was carried out at my property. I will definitely recommend Just Energy to anyone seeking solar intsallation.

Réponse de Just Energy SA
Just Energy was a pleasure to work with. Explained everything in detail. Was always on time and kept you informed. Went out of their way to assist with other problems. Will recommend them as a solar installer. Thanks to everyone involved for making this experience a good one.

Réponse de Just Energy SA
Utter professionalism!
Thanks to Henry and Rian we had a seamless transition. I will definitely use them again and refer them to friends. Thanks again! 🙏🏼

Réponse de Just Energy SA
After failed local companies we are so happy to have found Just Energy!!
I had no knowledge of what I was doing with Inverters and at no point did I feel that. I was informed of each step, super fast installation and my garage looks cleaner now than before they arrived!
Great Friendly and professional team!
Absolutely Great Service!
Michelle du Plessis

Réponse de Just Energy SA

Réponse de Just Energy SA
Just Energy has been fantastic with customer service and professionalism. From start to finish, the whole process of getting a solar solution setup and installed was very well communicated and handled. The equipment was delivered within record time and the after sales service has been extraordinary. I would highly recommend their service.

Réponse de Just Energy SA
From the initial consultation to the final inspection, Just Energy SA was fantastic. Their friendly team explained everything clearly, answered all my questions patiently and completed the installation on time and with very competitive pricing which allowed me to stay within budget. I'm very happy with the increased efficiency and lower electricity bills. Thanks Just Energy SA!"
I will definitely use their services again.

Réponse de Just Energy SA
I had an overall good experience from the team. They were able to give advice on the different option and help me choose the appropriate product. Installation was done very neat. Would recommend.

Réponse de Just Energy SA
I am a pensioner, and have been doing my research plus requested quotations from a few Solar power companies. I just could not afford the asking prices. Then one morning, I came accross an advert of Just Energy and was super exited about the affordability of such installation they offered. Within 1 day after contacting them, I had an installation date. What an wonderfull experience dealing with awesome, friendly people who kept me informed of the process involved. This is a rarity in SA. Installation of the system went off smooth, most friendly crew. I will recommend Just Energy to anyone thinking of installing solar energy. They are the best in town!!!!

Réponse de Just Energy SA

Réponse de Just Energy SA
Was a fantastic online experience..due to living In a rural area I tend to do quite a lot of online purchases..can honestly say that dealing with your company rates the best out of all other companies I buy from .. congratulations on being so fast with all your communications during the purchase 👏 🙌

Réponse de Just Energy SA
After much research, I decided to contact Just Energy to do a solar installation. They were amazing with communication and the installation was done quickly and professionally! Like others, I was doubtful to just pay money to a company I don't know but I am 100% satisfied.

Réponse de Just Energy SA
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.