We would like to put on record the excellent customer service we have received relating to alarm issues with our CV20. Steve Morris kept us informed relating to the progress of the alarm system and M... Voir plus
Établissement
Changer d'établissementWest Auckland Road, DL2 2XZ Burtree Gate, England, GB
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Lisez les avis des autres
Very good salesman particularly when we exchanged our van for the new one. However, making telephone contact after sale has been difficult. The most helpful was folk from the Accounts dept who went o... Voir plus
L'entreprise a répondu
Staff very knowledgeable and helpful. Company carries an exceptional amount of stock. I would strongly recommend looking here whatever your needs.....l traveled up from Birmingham because it was the b... Voir plus
Just purchased our second motorhome from Kimberley Darlington. We were assisted in our purchase from Scott and Richard and had a comprehensive handover from , I think , Paul. The workshop swiftly ca... Voir plus
À propos de l'entreprise
- Concessionnaire de camping-cars
- aussi dans
- Atelier de réparation de camping-cars
- Concessionnaire de mobilhomes
- Fournisseur d'auvents
- Magasin d'accessoires pour mobil-homes
Écrit par l'entreprise
Kimberley – The Caravan & Motorhome People. A family-run business since the 1970s, we’re passionate about helping you find the perfect caravan or motorhome. Silver award winners in the Caravan Owner Satisfaction Awards! Proud runners-up for Caravan Dealership of the Year 2025, we have branches in the East Midlands & the North, offering 300+ motorhomes & caravans from leading brands like Swift, Bailey, Coachman, Carthago & Xplore. Why Choose Kimberley? Trusted for quality & service, 4.6★ Trustpilot rating from 1,000+ happy customers, fantastic facilities: Darlington branch: On-site café, huge awning & accessories shop, children’s play area, plus indoor & outdoor showrooms and NCC approved service centre. Nottingham branch: Outdoor showroom, awning & accessories shop, plus an NCC approved service centre. Start your adventure with Kimberley – where great journeys begin!
Coordonnées de contact
West Auckland Road, DL2 2XZ, Burtree Gate, England, Royaume-Uni
- 01325 383333
4,5
Excellent
889 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 90 % de ses avis négatifs
Répond généralement dans un délai de 2 semaines
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All reps
All reps. were polite and instructive and did not force anything on you. They gave you time to think things over and offered advice in all dealings
18 mars 2026
Avis spontané
Réponse de Kimberley - The Caravan & Motorhome People - Darlington
Thank you John! We always want the process to feel pressure free and at your own pace, really glad that came through. Hope to see you again!
Many Thanks,
The Kimberley Team
Great experience
Great sales experience, and brilliant handover - professional, knowledgeable and friendly
18 mars 2026
Avis spontané
Réponse de Kimberley - The Caravan & Motorhome People - Darlington
Thank you so much! Really glad it all came together from start to finish. Hope you're loving your purchase!
Many Thanks,
The Kimberley Team
The hand over of the caravan was…
The hand over of the caravan was excellent every thing was explained and they were very helpful with the extra bits that I needed
10 mars 2026
Réponse de Kimberley - The Caravan & Motorhome People - Darlington
Thanks Mick! Really pleased we could help with the extras too. Hope you have a brilliant season ahead!
Many Thanks,
The Kimberley Team
Both Benson and Paul were great with…
Both Benson and Paul were great with the handover, lots of questions from us but all questions were answered in full,but the most important question from us was “what if” and the the answer to that was either call in or just phone.
Everyone at Kimberley are so helpful.
4 mars 2026
Avis spontané
Réponse de Kimberley - The Caravan & Motorhome People - Darlington
Thank you Linden! And the answer to "what if" will always be the same, just give us a call or pop in. That's what we're here for. Hope you're enjoying the new van!
Many Thanks,
The Kimberley Team
Handover experience first class
Really comprehensive handover from Benson ( and Paul) taking time to go through every conceivable thing I would need to know. Great service and appreciated. Thank you
12 mars 2026
Avis spontané
Réponse de Kimberley - The Caravan & Motorhome People - Darlington
Thanks so much Stephen! Benson and Paul always make sure everything is covered thoroughly. Really glad it made a difference and hope you're already making good use of the new van!
Many Thanks,
The Kimberley Team
We had a good experience buying our…motorhome Swift 584 Voyager
We had a good experience buying our Swift Voyager 584 from Kimberley. Richard from the sales team was very helpful and we would highly recommend him to other buyers. Our handover of the motorhome was dealt with by Benson and again it was first class with nothing too much bother.
4 mars 2026
Réponse de Kimberley - The Caravan & Motorhome People - Darlington
Thank you William! Really glad Richard and Benson both looked after you well from start to finish. Enjoy the Swift Voyager!
Many Thanks,
The Kimberley Team
Réponse de Kimberley - The Caravan & Motorhome People - Darlington
Thank you Adrian, really appreciate it! Hope you're already out on the road enjoying it!
Many Thanks,
The Kimberley Team
1st caravan
From walking round then seeing caravan we wanted .then we seen Richard and he showed us the van .
We went inside office we were giving a nice coffee done the paperwork arranged the pick up date , v pleasant experience . Week later I was shown how everything works in great detail I forgetting lads name now, that was v informative . It's our 1st van we have not been out in it yet but we can't wait.
28 février 2026
Réponse de Kimberley - The Caravan & Motorhome People - Darlington
Thank you Kevin, how exciting! A first caravan is such a big moment and we're really glad it all felt smooth from start to finish. Can't wait for you to get out in it!
Many Thanks,
The Kimberley Team
Ongoing issues with our Motorhome since…
Ongoing issues with our Motorhome since newly purchased in March of 2023 still not resolved. Recently came back from yet another 3 week long attempt by service department to effect a final fix on the ever growing snagging list only to find half finished jobs and total omission’s from list !!!! UNBELIEVABLE!!
27 février 2026
Réponse de Kimberley - The Caravan & Motorhome People - Darlington
Hi, thank you for your feedback and we're sorry to hear about your experience. We've passed your comments on to the relevant team and someone will be in touch with you directly.
Many Thanks,
The Kimberley Team
Very professional
Very professional, efficient and friendly service from start to finish
26 février 2026
Réponse de Kimberley - The Caravan & Motorhome People - Darlington
Thank you, Peter! Professional, friendly and efficient is exactly what we aim for, so it's brilliant to hear we hit the mark. We really appreciate you taking the time to share your experience!
Many Thanks,
The Kimberley Team
Great purchase
It was a fast and efficient sale which was explained to me every step of the way
26 février 2026
Réponse de Kimberley - The Caravan & Motorhome People - Darlington
Thank you for the great review, Michael! We're pleased everything was communicated clearly at every step and that the process felt straightforward. We hope you enjoy your purchase!
Many Thanks,
The Kimberley Team
Over the moon with the experience of…
Over the moon with the experience of buying a caravan can’t wait to go and stay in it service was exceptional from start to finish
16 février 2026
Réponse de Kimberley - The Caravan & Motorhome People - Darlington
Thank you so much, Carol! We're absolutely delighted you're over the moon with your experience — we hope your first trip in your new caravan is everything you're looking forward to. Thank you for choosing Kimberley!
Many Thanks,
The Kimberley Team
Caravan upgrade
Good personal experience at point of sale and handover of caravan. Really refreshing to receive an informative introduction to the caravan by Benson, who was very knowledgeable of the product. Would recommend Kimberleys over other dealers from experience.
21 février 2026
Avis spontané
Réponse de Kimberley - The Caravan & Motorhome People - Darlington
Thank you for the kind words, Paul! We're delighted Benson was able to give you such an informative handover — we're very proud of the product knowledge across our team. We really appreciate the recommendation and hope you enjoy every trip!
Many Thanks,
The Kimberley Team
Very professional and courteous team
25 février 2026
Avis spontané
Réponse de Kimberley - The Caravan & Motorhome People - Darlington
Peter, thank you for the kind words. It’s great to hear you found the team professional and courteous throughout your visit. We really appreciate your feedback and hope we can help again in the future.
Many Thanks,
The Kimberley Team
Réponse de Kimberley - The Caravan & Motorhome People - Darlington
Christopher, thank you for the great feedback. It’s brilliant to hear Richard and the team delivered such fantastic service for you. We really appreciate your support and hope you enjoy many happy adventures ahead.
Many Thanks,
The Kimberley Team
5 Star Kimberly Caravans
Simply a five star rating again had a little issue Richard came out to my Caravan and sorted the problem out.
I cannot fault the Service I have received since buying a new Caravan from Kimberly Caravans
14 février 2026
Réponse de Kimberley - The Caravan & Motorhome People - Darlington
William, It’s great to hear Richard was able to come out and get the issue sorted quickly for you. We really appreciate your kind words and are always here to help whenever you need us.
Many Thanks,
The Kimberley Team
We have recently bought a…
We have recently bought a brand-newCoachman caravan. Kimberley went out of their way to help and support us through the planning stage of our new caravan we ordered it in October and it arrived at the end of January. We had a guided tour round the new caravan which we found very helpful They also had arranged to take the new caravan onto its new pitch which made things very convenient for us. We will be starting on the 1st of March to stay in our new Caravan and look forward to many years of caravanning thank you Kimberly for all your help
28 janvier 2026
Réponse de Kimberley - The Caravan & Motorhome People - Darlington
Mrs Pyle, thank you for sharing such lovely feedback. It’s wonderful to hear the team supported you through the planning and ordering of your new Coachman, and that everything from the guided tour to delivering it onto your pitch made things easier for you. We hope you have a fantastic first stay in March and many happy years of caravanning ahead.
Many Thanks,
The Kimberley Team
Very professional and friendly
Very professional and friendly service, coupled with an excellent handover
28 janvier 2026
Best place to go
Great, Honest, Friendly experience received throughout our quest to find our new to us caravan , Andy , Scott , and Benson are Totally outstanding and helped us find the one.
Many Thanks all at Kimberley’s Darlo ,,,
Chris & Tina
30 janvier 2026
Réponse de Kimberley - The Caravan & Motorhome People - Darlington
Chris and Tina, thank you for the fantastic feedback. It’s great to hear Andy, Scott, and Benson supported you so well and helped you find the right caravan for you. We really appreciate the kind words and hope you enjoy many happy adventures ahead.
Many Thanks,
The Kimberley Team
Happy customer chrus pannett
Staff very helpfull ,Benson a Gentleman as allways, bought our first motorhome of you 6yrs ago and we thought we would go and take a look at what you had in ,and found our new motorhome, we part ex our old one all sorted in a week many thanks
5 février 2026
Avis spontané
Réponse de Kimberley - The Caravan & Motorhome People - Darlington
Christine, thank you for the lovely feedback and for coming back to Kimberley again. It’s great to hear Benson looked after you as always and that everything from part exchange to finding your new motorhome was sorted so smoothly. We really appreciate your continued trust and wish you many happy adventures ahead.
Many Thanks,
The Kimberley Team
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