The customer service at Lakes is exceptionally good. Our initial enquiry was whether their spare parts kit would fit our shower unit. The response from Lakes was that these parts were covered unde... Voir plus
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We recently upgraded our showroom with new Lakes shower doors. The 8+ range is very impressive, especially the space saving infold shower door. We are happy to continue trading with Lakes due to the e... Voir plus
L'entreprise a répondu
item delivered promptly but unfortunately delivery driver left it at the wrong house where it laid for about four days as it is a holiday place. eventually found a bit battered and wet but contents o... Voir plus
Lakes are a very rare company who respect their clients rather than simply trying to rinse (SIC) them for another sale. We were looking for spares for my elderly parents shower installed 9 years ago.... Voir plus
À propos de l'entreprise
- Rénovateur de salle de bains
- aussi dans
- Magasin d'articles de salle de bains
- Magasin de portes de douche
Écrit par l'entreprise
Lakes is a leading manufacturer & supplier of shower enclosures, doors and bath screens. View collections, request brochures & find stockists.
Coordonnées de contact
Alexandra Way, GL20 8NB, Tewkesbury, Royaume-Uni
- 01684 853870
- customerservice@lakesuk.com
- lakesshoweringspaces.com
4,6
Excellent
327 avis
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A répondu à 100 % de ses avis négatifs
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Top quality service…
Had an issue with my lakes shower screen after 1.5 years of trouble free showering.
Spoke to Craig at customer services, lovely chap, he arranged an engineers visit 2 days later. He came today and fixed it!
Can’t argue with that service. Absolute quality. Can’t thank you enough. Highly recommended.
6 avril 2022
Avis spontané
Could do so much better
No attempt to deliver by DHL and then no response to email request for updates and still got my money - not happy
4 avril 2022
Easy to order and prompt delivery
Easy to order and prompt delivery. Products does what described.
1 avril 2022
Impressed by 'LAKES' rapid response.
I was impressed by 'LAKES' rapid response to the product I ordered which arrived as arranged. Unfortunately the purchase was not what I expected but 'LAKES' were most helpful and understanding and quickly arrange the return of the Item.
Sincerely.Hugh (Millar)
31 mars 2022
Prompt delivery
Prompt delivery, on time; exactly as ordered. The product is good quality and does the job perfectly.
29 mars 2022
Ordered a bottom seal and end fixings…
Ordered a bottom seal and end fixings for a shower panel. Arrived promptly and well packaged.
16 mars 2022
Excellent service prompt delivery
7 mars 2022
Shower Surround and Tray fitted 7 years…
Shower Surround and Tray fitted 7 years ago. Surround and hinges started to corrode after 5 years. Shower tray cracked after 7 years at which point we had had enough and claimed on the so called Lifetime Guarantee. Lakes phoned once somone called Craig and he was told the problems , we will phone you back they didnt. Emailed the company and given another run around.and the same Craig replied They refused to honour the guarantee ,as we had used a much stronger timber support for the upstand for the Shower tray. Nothing on their website or in their catalogue saying you must use their upstand kit with their Trays. If that was true , they should only sell the trays with the kit . They ignored the corroded shower surround compliant. DO BUY ANTHING FROM Lakes , quality is poor in the extreme and the Guarantee is useless.
1 mars 2022
Avis spontané
Great products really do what they…
Great products really do what they claim to do which is reassuring these days as there are so many other products out there stating they give the best cleaning experience when in fact they don’t and time and energy is wasted on them. AllClear was a breeze to use and such great results seen in a short time. It was a pleasure to clean the shower doors which has been neglected for quite some time and a task I was dreading. But, one application and a bit of effort produced an amazing finish.
26 février 2022
Very helpful and great service
26 février 2022
Replacement bath screen seal
Replacement bath screen seal arrived quickly and was easy to cut to length and install.
30 janvier 2022
Prompt and efficient
27 janvier 2022
Oem accessories and parts online
Very easy to order online spare screen seal and end caps.
Initial query answered by parts dept. Very helpful
11 janvier 2022
Quick and easy to order
Quick and easy to order, got notification of delivery date and it arrived on time.
10 janvier 2022
Absolutely the best customer service I have ever received.
Absolutely the best customer service I have ever received. Craig exceeded my expectations by a mile. I received a free replacement shower panel, which I had expected to pay for, followed by next day delivery. As I live in the North West, this was exceptional. Simply superb. I can not praise Craig and Lakes for their after sales service enough
26 décembre 2021
Avis spontané
Fast efficient service and delivery.
4 décembre 2021
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