Lakes Avis 

From the initial phone call to the delivery of the two items purchased the process was professional efficient and very user friendly
Very satisfied and although the products are more expensive than anywhere else they are by far worth the money in product quality
Joy

Our shower is excellent and delivery superb.

After twelve months of several returns by the fitters, our Lakes shower and tray is still leaking.
It looks tatty, the coated glass is no longer clear, most of the 'metal' is coated plastic.
Avoid

Excellent service and speedy delivery. Thank you!

Everything went well from ordering online to delivery. This was my second purchase from Lakes.

Easy to order,cut to length.All sorted ,cheers

Quick service and delivery within a couple of days. Pricey product but will last for a couple of years. Coating gives up to 6 months protection.
Thanks

Friendly, knowledgeable customer services team, & fantastic after sales service. Parts received promptly.
Can't rate them highly enough.

I've a 15 year old Lakes shower enclosure and needed a replacement door wheel set. From placing my enquiry on Tuesday, I was contacted by Connie yesterday, and the item was delivered this morning. All sorted in two days!
Fantastic customer service! A pleasure to deal with a company that delivers what it promises on it's website, so many thanks for that.

Have owned a Lakes walk in shower fo approximately 3 years and the metal that holds the screens has discoloured and deteriorated .
On contacting Lakes regarding the lifetime guarantee lm told that if you use store brand cleaning products the guarantee becomes null and void .
You should only use White vinegar and water ( it’s in the small print) and who would go to that trouble .
Buy Lakes products if your prepared not to use conventional cleaning methods

Great customer service ,parts arrived prompt. Thank you lakes.

Clear details on the website and delivered in the timescale promised.

Ordered replacement shower screen seal on-line which unfortunately arrived damaged. Replacement sent the following day.

Easy to order on line and prompt delivery

Excellent Service would recommend them and would use them again.

Lakes spares department was outstanding. Craig was especially helpful and the quality of the shower enclosure must be the best on the market.

Easy to install after cutting to required length and does the job perfectly.

I reported a fault with my shower door - a top roller on the door had sheared off. This was dealt with very efficiently by Craig in the service desk, despite many engineers being on furlough, within two hours John the engineer visited my home and replaced all of the rollers! Lakes guarantee is outstanding and I congratulate the company on their response to my report. Neil from Nuneaton