I called earlier and honestly the rep was just too much.. overly excited and this is a tough subject. I felt like I called a used car salesman ..I hung up, called back and got Stephanie. I about cried... Voir plus
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Lisez les avis des autres
Billie took her time, explained everything , listened to my concerns and answered all of my questions! I feel very confident that our needs will be met, if everyone in the life alert company is as com... Voir plus
It was after 5 pm on a Wednesday, didn’t think I’d get to talk to someone after work day hours. My husband and I were quickly connected with Timothy and he was friendly and explained everything thorou... Voir plus
L'entreprise a répondu
My rep was Arlene. She did such a great job she was polite and very helpful. And even though I couldn't sign my dad up when she first called I was impressed with her personality that I personally call... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
Life Alert is a Personal Emergency Response and Home Medical Alert company that saves lives from catastrophic outcomes. As the industry leader in personal protection, Life Alert solves major home security and safety issues so people can live at home with independence and comfort. Life Alert is the only company that saves a life from a potential catastrophic outcome every 11 minutes. It is the only company that offers pendants that NEVER need charging, so you are always protected. Founded in 1987, Life Alert is the most recognized name in the personal emergency response industry thanks to their outstanding service, iconic commercials and famous slogan. With Life Alert, you can remain safe and independent, while giving your family peace of mind knowing their loved one is protected by the one and only “Help! I’ve fallen and I can’t get up!” medical alert service.
Coordonnées de contact
Etats-Unis
- lifealert.com
4,9
Excellent
1 k avis
A répondu à 50 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Truly understands the sensitivity of this matter
I called earlier and honestly the rep was just too much.. overly excited and this is a tough subject. I felt like I called a used car salesman ..I hung up, called back and got Stephanie. I about cried when she spoke. Her grace, attention to detail, and ability to communicate everything quickly made this dreaded call easy. I'm so glad I gave it another shot. She's the best!
21 avril 2026
Avis spontané
The service was great!
The service was great! George in Sales was very patient and helpful. Set up was very easy.
21 avril 2026
Avis spontané
Réponse : Life Alert
Thank you very much for your note and for your kind words about George.
Excellent
Excellent. Elizabeth Ann was extremely informative and walked me through the whole process and answered all my questions.
21 avril 2026
Avis spontané
Réponse : Life Alert
Dear Russell, thank you very much for sharing your positive experience with Life Alert. We appreciate your time to write this review and wish you all the best!
Alena was very helpful to me and I will…
Alena was very helpful to me and I will recommend Life Alert to all family and friends. She was so pleasant.
21 avril 2026
Avis spontané
The operator assisting us and the…
The operator assisting us and the dispatchers who helped test our devices were extremely helpful and polite.
20 avril 2026
Avis spontané
All employees were patient and soft…
All employees were patient and soft spoken. They were helpful.
16 avril 2026
Avis spontané
Victor = Perfect
Victor was clear, concise and tailored the plan to our needs. He answered all
My questions an was very reassuring.
17 avril 2026
Avis spontané
Marissa was helpful in our set up of…
Marissa was helpful in our set up of the device and walked us through the process.
17 avril 2026
Avis spontané
Fantastic Customer Service
I have never had a customer service experience where EVERYONE was nice and informative - and all were from America!
16 avril 2026
Avis spontané
Billie took her time
Billie took her time, explained everything , listened to my concerns and answered all of my questions! I feel very confident that our needs will be met, if everyone in the life alert company is as committed to customer satisfaction as Billie is.
17 avril 2026
Avis spontané
Wonderful experience with Alicia…
Wonderful experience with Alicia Borges! Kind informative patiencewas excellent.
17 avril 2026
Avis spontané
Susie was so thorough in explaining the…
Susie was so thorough in explaining the plans, charges, etc. Very pleasant person.
17 avril 2026
Avis spontané
Kathleen Sanger was kind considerate…
Kathleen Sanger was kind considerate and very helpful!
16 avril 2026
Avis spontané
Fast and easy and trustworthy!!!!
15 avril 2026
Avis spontané
Lina was kind knowledgeable and very…
Lina was kind knowledgeable and very efficient.
15 avril 2026
Avis spontané
everything about your program was well…
everything about your program was well defined, and I understood everything you guys said
3 octobre 2025
Avis spontané
Very kind polite and respectful Thanks
9 avril 2026
Avis spontané
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