Today I had one of the best experiences I've had when dealing with a payroll firm . Over the years Ive dealt with a good few and spoke with numerous different people . Today I was helped and treated w... Voir plus
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Lisez les avis des autres
Initially it was a nightmare trying to sort everything out. Talking to different people. I eventually spoke to a lovely gentleman who answered all my questions and put me at ease.
Reliable payroll and outstanding customer support Liquid Friday makes contracting easy. The onboarding process was seamless, and my weekly payslips are always clearly detailed and accurate. What sets... Voir plus
They Don’t pay and do not answer phone. When the phone is answered, they say someone will call back and nobody does I had confirmation from agency that I would be paid and they didn’t know... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
Leading UK, FCSA Accredited Umbrella company, we focus on delivering exceptional customer service for contractors and agencies. Find out more: https://www.liquidfriday.co.uk/
Coordonnées de contact
The Quarterdeck, 3-6 The Boardwalk, PO6 4TP, Portsmouth, Royaume-Uni
- 023 9288 3300
- info@liquidfriday.co.uk
- liquidfriday.co.uk
4,1
Bien
2 k avis
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Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 98 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
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Les gens ont aussi consulté
Olivia and everyone at Liquid Friday…
Olivia and everyone at Liquid Friday was helpful and followed up and did exactly what they promised .
Especially Olivia!
She was Awesome🥰
11 février 2026
Avis spontané
Réponse de Liquid Friday
Hi Rob, Thank you so much for this review! We truly appreciate your support and are delighted to know you had a good experience with us we will pass this onto Olivia - Thank you Liquid Friday team!
Can’t fault them very helpful staff on…
Can’t fault them very helpful staff on hand to answer and solve issues and paid on time each week
Clear and easy app
Always keeping in touch in there after care
16 janvier 2026
Réponse de Liquid Friday
Hi Linda, Thank you so much for this review! We truly appreciate your support and are delighted to know you had a good experience with us - Thank you Liquid Friday team.
Yes thexcompany was!very helpful and…
Yes thexcompany was!very helpful and very polite great to deal wuth
5 février 2026
Réponse de Liquid Friday
Hi, Thank you so much for this review! We truly appreciate your support and are delighted to know you had a good experience with us - We are always more than happy to help! Thank you Liquid Friday team.
Réponse de Liquid Friday
Hi, Thank you so much for this review! We truly appreciate your support and are delighted to know you had a good experience with us - We are always more than happy to help! Thank you Liquid Friday team.
Tricky registration process
You were recommended by the agency. However, it took several attempts and phone calls/emails to complete the registration process which proved time consuming and tortuous. I hope the payroll process to follow will be smooth!
30 janvier 2026
Réponse de Liquid Friday
Thank you for your feedback. We’re sorry that the registration process did not meet your expectations. We acknowledge that it can be time-consuming and are working to streamline it. One of the management team will be in contact shortly to discuss.
Useless!!!!
30 janvier 2026
Réponse de Liquid Friday
Thank you for your feedback. We’re sorry that the registration process did not meet your expectations. One of the management team will be in contact shortly to discuss.
Réponse de Liquid Friday
Hi, Thank you so much for this review! We truly appreciate your support and are delighted to know you had a good experience with us - We are always more than happy to help! Thank you Liquid Friday team.
Reliable
Each time I had a reason to reach out to LF for help they are always there with a solution.
29 janvier 2026
Avis spontané
Réponse de Liquid Friday
Hi, Thank you so much for this review! We truly appreciate your support and are delighted to know you had a good experience with us - We are always more than happy to help! Thank you Liquid Friday team.
Straightforward and easy to get set up!!
20 janvier 2026
Réponse de Liquid Friday
Hi Amanda, Thank you so much for this review! We truly appreciate your support and are delighted to know you had a good/easy experience with us! Thank you Liquid Friday team.
Quick, secure and detailed response
I emailed them asking some payslips for jobs u did more than a year ago, and they sent it to me very quickly and with all the information needed..
My accountant wanted to know some deductions, and Liquid Friday redirected it to me, being discreet, conserving my security.
And Elizabeth explained to me these deductions .
All clear now
26 janvier 2026
Avis spontané
Réponse de Liquid Friday
Hi, Thank you so much for this review! We truly appreciate your support and are delighted to know you had a good/Quick experience with us! Thank you Liquid Friday team.
Réponse de Liquid Friday
Hi, Thank you so much for this amazing review! We truly appreciate your support and are delighted to know you had a good experience with us! Thank you Liquid Friday team.
Zero star
Registration process is so complicated, long and require many phone call. Fee is highest I ever had. Only way you have customers, because some agencies working with you. No one will decide to use your service ever.
23 janvier 2026
Réponse de Liquid Friday
Thank you for your feedback. We’re sorry that the registration process did not meet your expectations. We acknowledge that it can be time-consuming and are working to streamline it. One of the management team will be in contact shortly to discuss.
Réponse de Liquid Friday
Hi Marcin, Thank you so much for review! We will pass the feedback on to the team! Thank you Liquid Friday
All of the above
Wether it's Olivia, Jay or one of their other team members...
You are met with a highly trained member of the team who can assist with any of your questions and queries!
I personally work on the railway, so have had plenty of decent and far from decent experiences with umbrella companies over the years and
LIQUID FRIDAY
Is by far the not only the most efficient and helpful teams ive used personally and not only that they have a huge variety of benefits ranging from wage advances through to high street discounts.
If you are given the option of a few companies to choose from as your new payroll company for your new Assignment and Liquid Friday is on the list.....
Then it's a no brainer in my eyes
Paddy from cheshire
17 novembre 2025
Avis spontané
Réponse de Liquid Friday
Hi Paddy, Thank you so much for this amazing review! We truly appreciate your support and are delighted to know you had a good experience with us- We will pass the feedback on to Olivia and Jay ! Thank you! Liquid Friday
Very competitive rates for a first…
Very competitive rates for a first class service
Always very friendly and helpful
21 janvier 2026
Avis spontané
Réponse de Liquid Friday
Hi Karl, Thank you so much for this amazing review! We truly appreciate your support and are delighted to know you had a good experience with us- Thank you! Liquid Friday team
Liquid Friday: Five Years of Outstanding Service and Care
I’ve been with Liquid Friday for over five years, and that alone speaks volumes. In a world full of umbrella companies, there is Liquid Friday, and then there is everyone else. They are an exceptional team of true professionals who consistently deliver outstanding service.
They have never missed a payment, their communication is always clear and prompt, and their advice is spot-on. The mobile app is excellent, very well designed, easy to use, and a reflection of how organised they are as a company.
Special mention to Harrison, Head of Payroll, whose service and advice are always first-class, and to Elizabeth in Customer Service, who recently sorted out my pension salary sacrifice arrangement within minutes. That was such a smooth, efficient experience. It left me genuinely impressed!
What sets Liquid Friday apart is that they genuinely care about me and always look after what’s best for me. The benefits and offers they provide are another great bonus.
I cannot recommend them highly enough. They are simply awesome.
21 janvier 2026
Avis spontané
Réponse de Liquid Friday
Hi Nikolas, Thank you so much for this amazing review! We truly appreciate your support and are delighted to know you had a good experience with us- We will pass the feedback on to Harrison and Elizabeth! Thank you! Liquid Friday
Réponse de Liquid Friday
Hi, Thank you so much for letting us know! We truly appreciate your support and are delighted to know you had a easy experience with us! Thank you! Liquid Friday
Réponse de Liquid Friday
Thank you for your feedback. We’re reviewing this internally to improve our communication and will be in contact with you shortly to ensure everything is fully resolved.
Fast service and reliable, quick answer when you call
They are fast to respond on the phone and they provide a professional service
8 janvier 2026
Réponse de Liquid Friday
Hi, Thank you so much for letting us know! We truly appreciate your support and are delighted to know you had a easy experience with us! Thank you! Liquid Friday
Been helpful and alway attentive to any…
Been helpful and alway attentive to any queries I have had
14 janvier 2026
Réponse de Liquid Friday
Hi Liam , Thank you so much for letting us know! We truly appreciate your support and are delighted to know you had a good experience with us- We will pass the feedback on to Lily! Thank you! Liquid Friday
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