Today I had one of the best experiences I've had when dealing with a payroll firm . Over the years Ive dealt with a good few and spoke with numerous different people . Today I was helped and treated w... Voir plus
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Lisez les avis des autres
Initially it was a nightmare trying to sort everything out. Talking to different people. I eventually spoke to a lovely gentleman who answered all my questions and put me at ease.
Reliable payroll and outstanding customer support Liquid Friday makes contracting easy. The onboarding process was seamless, and my weekly payslips are always clearly detailed and accurate. What sets... Voir plus
They Don’t pay and do not answer phone. When the phone is answered, they say someone will call back and nobody does I had confirmation from agency that I would be paid and they didn’t know... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
Leading UK, FCSA Accredited Umbrella company, we focus on delivering exceptional customer service for contractors and agencies. Find out more: https://www.liquidfriday.co.uk/
Coordonnées de contact
The Quarterdeck, 3-6 The Boardwalk, PO6 4TP, Portsmouth, Royaume-Uni
- 023 9288 3300
- info@liquidfriday.co.uk
- liquidfriday.co.uk
4,1
Bien
2 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 98 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
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Les gens ont aussi consulté
Fast response
Fast response, solutions and always happy to help when required.
5 mars 2026
Avis spontané
Réponse de Liquid Friday
Thank you for your positive feedback. We're glad to hear that you’re happy with the fast responses and the support provided. Our team always aims to offer helpful solutions and be available whenever assistance is needed.
We truly appreciate you taking the time to share your experience.
Good company
Very clear, Informed and helpful staff. The only one issue i have found is that I can't remember my username for downloading payslips. I have used the "forgotten username " option with no joy
25 février 2026
Réponse de Liquid Friday
Thank you for your kind feedback. We're really pleased to hear that you found the staff clear, informed, and helpful.
We're sorry to hear that you're having trouble remembering your username for accessing your payslips. If the "Forgotten Username" option hasn’t worked, please contact our support team directly so we can help you regain access. Once we verify a few details, we’ll be able to assist you in recovering or resetting your login information.
I am so happy with the service I would recommend it to friends and family
I am so happy with the service I receive from Liquid Friday it’s wonderful they have a great incentive and customer service
5 mars 2026
Avis spontané
Réponse de Liquid Friday
Thank you so much for your kind words! We’re delighted to hear that you’re happy with the service you’ve received from Liquid Friday. It’s great to know that our incentives and customer service have made a positive impression. Your recommendation to friends and family truly means a lot to us. Thanks again for your support!
Customer service and relation
Customer service and relation, top notched, wages come in timely, 5 ⭐️ only
5 mars 2026
Avis spontané
Réponse de Liquid Friday
Thank you so much for the 5⭐️ review! We truly appreciate your kind words. Providing top-notch customer service and maintaining strong relationships with our team are very important to us, so it’s great to hear that reflected in your experience. We’re also glad to know everything is running smoothly with timely wages. Thanks again for your support!
Bad experience bad app uselless bad bad bad bad bad no
Ad bad app usseless bad no no no
27 février 2026
Réponse de Liquid Friday
Thank you for your review!
That’s definitely not what we want for our users, we’d really like to understand what went wrong so we can improve it, one of the management team will be in contact soon to discuss this -Thank you Liquid Friday Team
Réponse de Liquid Friday
Hi, Thank you for your review. we're really sorry to hear about your experience and understand how frustrating that must have been. One of the management team will be in contact shortly to discuss.
Very helpful,any problems they guide &…
Very helpful,any problems they guide & help you through.
25 février 2026
Réponse de Liquid Friday
Thank you for your kind feedback! We're really glad to hear that you found our service helpful. Our team is always here to guide and support you whenever you need assistance. If you ever have any questions or need further help, please don’t hesitate to reach out. We truly appreciate your support! Thank you Liquid Friday team.
Prompt response and support
Prompt response and support. Easy sign up and contract signing.
23 février 2026
Réponse de Liquid Friday
Thank you for your kind review! We’re glad to hear you found the sign-up and contract process easy We aim to make everything as smooth and straightforward as possible, so it’s great to know your experience reflected that. If you ever need any further assistance, we’re always here to help! Thank you - Liquid Friday Team!
Scam you into service when your signing…
Scam you into service when your signing up to payroll so watch out for that
20 février 2026
Réponse de Liquid Friday
Thank you for your feedback. We’re sorry to hear that you feel this way. We aim to be transparent during the sign-up process and provide clear information about any services offered, including whether they are optional.
Nothing should be activated without consent during registration, and we certainly do not intend for anyone to feel misled.One of the management team will be in contact shortly to discuss. Thankyou Liquid Friday Team.
Worst payroll company ive ever had the…
Worst payroll company ive ever had the misfortune of using. Allow you a advance on your wage with a promose you can pay instalment in the small print, only for them to take your whole wage at the end of the week and tell you tough procedure say they can't, and do not give a flying monkeys if their actions leave you without a way of getting into work and you loose your assignment thanks to it. Heartless, uncaring vile company, refuse to use them at all cost.
Edit. I made zero mention of issues with the sign up process and your generic response has nothing to do with my complaint. My complaint was clear you are a bunch of lying thieves.....
15 octobre 2025
Réponse de Liquid Friday
Thank you for your feedback. We’re sorry that the registration process did not meet your expectations.. One of the management team will be in contact shortly to discuss.
Not really good
27 février 2026
Réponse de Liquid Friday
Thank you for your feedback. We’re sorry to hear that your experience hasn’t been a good one. We’re always looking for ways to improve, and comments like yours help us understand where we need to do better.One of the management team will be in contact shortly to discuss and t get feedback Thank you Liquid Friday team!
Réponse de Liquid Friday
Hi, Thank you so much for this review! We truly appreciate your support and are delighted to know you had a good experience with us we will pass this onto the team- Thank you Liquid Friday team!
Réponse de Liquid Friday
Hi, Thank you so much for this review! We truly appreciate your support and are delighted to know you had a good experience with us we will pass this onto the team- Thank you Liquid Friday team!
Absolutely fantastic
17 février 2026
Réponse de Liquid Friday
Hi, Thank you so much for this review! We truly appreciate your support and are delighted to know you had a good experience with us we will pass this onto the team- Thank you Liquid Friday team!
This is quite possibly the worst…
This is quite possibly the worst experience I've had with a payroll company.
They constantly asked me to send documents that I'd already sent over and over or my payment would not be released (my hard earned money by the way). The level of communication is not far off abysmal to the point where in the end I just asked for the higher tax code to release my wages so that I didn't have to deal with them again.
5 février 2026
Réponse de Liquid Friday
Thank you for your feedback. We’re sorry that the registration process did not meet your expectations. We acknowledge that it can be time-consuming and are working to streamline it. One of the management team will be in contact shortly to discuss.
Great experience!!!!
Great experience, money is paid always on time, Kyle there is a diamond! Keep up the good work guys
16 février 2026
Avis spontané
Réponse de Liquid Friday
Hi, Thank you so much for this review! We truly appreciate your support and are delighted to know you had a good experience with us we will pass this onto the team- Thank you Liquid Friday team!
Brilliant and helpefuel staff
16 février 2026
Avis spontané
Réponse de Liquid Friday
Hi Dumitru, Thank you so much for this review! We truly appreciate your support and are delighted to know you had a good experience with us we will pass this onto the team- Thank you Liquid Friday team!
Quick to respond and resolve issues
4 février 2026
Réponse de Liquid Friday
Hi Enow, Thank you so much for this review! We truly appreciate your support and are delighted to know you had a good experience with us we will pass this onto the team- Thank you Liquid Friday team!
The system was seamless
The system was seamless. All the information were supplied to aid the process of setting up.
4 février 2026
Réponse de Liquid Friday
Hi Tavershima , Thank you so much for this review! We truly appreciate your support and are delighted to know you had a good experience with us we will pass this onto the team- Thank you Liquid Friday team!
Thieving payroll company, clearly haven’t stopped skimming salaries
I’m self employed and was put onto this scavenging payroll company by a recruitment agency. To my dismay I saw that they were taking £18 per week as a “business margin” all for themselves. Obviously as anyone with common sense would know, the agency who recruits the payroll company to handle their accounts should be paying said company. I bit my lip and carried on.
Liquid Friday on their website showed me my weeks rate which was what i expected minus the £18.
Then, this vulturing company had the absolute audacity to send me a text with a new rate for the same week, which was now deducted by £95! Nearly £100 of my hard earned money taken from me with no explanation. I write this review now after receiving that text. If they decide not to fix this I will be reporting to authorities (which a quick google search would tell you isn’t anything new to Liquid Friday) and even if they do
10 février 2026
Réponse de Liquid Friday
Thank you for your feedback. We’re sorry that the registration process did not meet your expectations. We acknowledge that it can be time-consuming and are working to streamline it. One of the management team will be in contact shortly to discuss.
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