littleboxindia.com Avis 

Worst brand I’ve ever seen. Clothes are completely different from the website

Worst brand I have ever seen on e commerce platform....I'll not going suggest any body for shopping....very disappointing service n product quality.

The design was ultimate and it was exactly what I had ordered and seen on their website. Delivery was also on time and I am planning to buy another trouser for me.

worst customer service..if you love your money then dont buy it from here.

very bad quality

I ordered a couple of dresses through these guys online for Onam and they totally screwed up delivery. Queries on Whatsapp or their ticketing system has been dealt at their own leisure time and absolutely no regard for the customer. Kindly stay away from them. Waste of money and time.

I had one of the most disappointing experiences with little box. I have been waiting for my refund for weeks, but despite repeated follow-ups, there has been no proper response from their customer service team. Every time I tried to contact them, I either received vague replies or no response at all.

What’s even more concerning is that I have now come across several other reviews and videos online where customers are claiming the same thing – that refunds are delayed or never processed. This raises serious doubts about the company’s credibility.

If my refund is not processed immediately, I will have no choice but to take this matter to the Consumer Court and also report it to the relevant authorities for investigation.

Customers should be aware before trusting this company with their money. A genuine business resolves issues quickly instead of ignoring customers.

The quality is average and matches the price, but they provide misleading information regarding services and dispatch timelines. It’s been a complete waste of time dealing with them. Very poor and unreliable service. I strongly advise against choosing this brand — this is my honest personal recommendation.

So last time I ordered a dress I got it in 7 days so I thought wow they are delivering it on time it has been almost more than 20 days but I still not received my order & every other day I track my order it's just getting delayed . So unsatisfied with the service

Terrible. Terrible and terrible. I ordered 2 tops from them and recieved one today. I bought XS and the size was still EXTREMELY loose. The stitching lines were so BADLY done. The app itself has no section for a review or comment.

Very poor service you dont get ypur orders for months very poor rating should be given as they have no ethics

I had a really bad experience placing an order with Little Box India. I placed my order over two weeks ago and still haven’t received it. There was no confirmation email or tracking information, and I had to follow up multiple times just to get any sort of update. The customer service is almost non-existent — slow to respond, and when they do reply, it’s vague and unhelpful. There website is totally West...

What’s worse, they claimed the item was "out for delivery" multiple times, yet nothing showed up. Eventually, I was told there was a "system issue," and my order was apparently never processed properly. No apology, no compensation — just a refund after wasting my time and energy.

Very unprofessional and disappointing. I won’t be ordering from them again and wouldn’t recommend it to anyone looking for a reliable servics

It’s been over 1.5 months since I requested an exchange, and despite numerous follow-ups, there is still no proper update or dispatch of my orders. You promised that two of my order IDs would be dispatched within 48 hours, and one within 72 hours. It’s now well past the 72-hour mark, and nothing has been dispatched.

This kind of treatment is completely unacceptable. I’ve been patient enough, but clearly your team is only offering false promises, not solutions. Every time I ask for an update, I’m told to “wait patiently” – with no explanation, no tracking details, and no accountability. Is this how you expect customers to be treated after paying their hard-earned money?

Your handling of this issue – and of many others, from what I’ve gathered – reflects poor business ethics. You delete customer comments, ignore complaints, and provide no proper platform for communication. This is not just poor service – it feels like deliberate fraud.

I am in touch with other customers facing similar issues, and we are prepared to file formal complaints with the relevant consumer rights authorities. I will also be sharing detailed negative reviews and feedback across all public platforms, including your website, Instagram page, and any influencer posts tied to your brand. Influencers should also be held responsible for promoting brands that fail to deliver and trap customers.

Do not expect any more patience from me. This is your final warning. Either provide me with a clear update and dispatch confirmation immediately, or be ready to face legal, social, and public consequences for misrepresenting your services and mishandling customer funds.

This feels nothing short of a scam, and I will not rest until accountability is ensured.

Your repeated excuses have become nothing more than a cycle of empty promises. There has been zero accountability, no communication regarding delays, and absolutely no regard for the inconvenience caused. As a customer who has paid for these products in good faith, I feel completely cheated.

This isn’t just about a late delivery anymore – this is about your lack of professionalism, complete failure in customer service, and what increasingly feels like a scam operation. I have spoken to several other customers facing similar issues, and it’s clear that this is a pattern, not an isolated case.

You delete comments, offer no proper support channels, and hide behind vague responses like “please wait patiently.” After weeks and months of waiting – are you serious? Would you tolerate this if you were the customer?

Extremely disappointed with Little Box.
I placed an order and requested an exchange over a month ago. I paid in advance, but neither did I receive the exchanged product nor any refund. Despite multiple follow-ups, there has been no response from their customer support.

This kind of unprofessional behavior is completely unacceptable. It seems like they are ignoring customer complaints once they receive payment.

I’m now forced to file a complaint with the National Consumer Helpline and take legal action through the consumer court.

Avoid ordering from this brand until they start treating customers responsibly.

Very poor service. Getting not any response from company or order status. I think this is wrong site/app to buy cloths. It should be blocked such type of company from online

Is it a scam company or what? Once you've placed the order you'd be lucky to receive it in your lifetime. The delivery time is unbelievably long. The items are not great in quality, seems like they have a dropshipping model and their clothes are sourced from China, that would explain the quality and the delivery time. Oh and if you decide to exchange your dress, only God can help you. They don't give refunds, they give you a voucher and then they charge you extra for a pickup that takes another lifetime to happen. Customer service, 0/5 stars. I hope more people read this before trying to order anything from this scam business.

They will never return your money even if you return your order.

terrible, do not get blinded by those cute insta posts.

Pathetic post sale services.
The company is not responding to any of my queries over their website neither they have any other point of contact. i ordered a dress which was not my size so had to apply for an exchange and the second dress has not been delivered yet. its been more than a month now.

They say next day shipping then change dispatch to 7-14 days and then they further delay and worst, you feel like never buying it. Still no dispatch and no response. Worst