Very poor quality of service and everything. I ordered one top from the app, on the timing of order, they didn't changed their policy or anything on their app. Now after order i want to return the ite... Voir plus
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My experience with little box was really amazing. The order was on time. I loved the quality of fabric, fitting and design, everything is top notch. Hope to have beautiful shopping days with little bo... Voir plus
L'entreprise a répondu
Your delivery service is very bad very worst They are not even responding They are continuously rescheduling the pickup I have not rescheduled They are continuously keeping in switched of... Voir plus
L'entreprise a répondu
I had a great experience with Littlebox. Every purchase was worthy enough. Clothes are combo of stylish, comfortable with reasonable prices. I am looking forward to have more collections from Littlebo... Voir plus
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A répondu à 87 % de ses avis négatifs
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Delivery and return process is a MAJOR hassle, customer support is nearly nonexistent, and product quality is horrible, especially considering the price.
I ordered a pair of cargo pants and a straight pant from here. The straight pant came within 2 weeks, but the cargo arrived after 2 months. Well.
I tried them on and realised I needed a size down, so i put in an exchange request. They refused, as it had been 2 months and the exchange window had closed. I reached out to explain that I received half my order early and half late, so I am within the exchange window for the second pair of pants.
They have no contact number, you must create a ticket, and they respond after 24-48 hours. So i explained my part, then the next day their first response was an automated message suggesting that I check their policy and all. I sent another message, and waited another day. Thn they agreed. The process to put in the request was simple. Then I waited another month for the new size (M) to arrive- except that when I opened the package, it contained a size XS. Now i went to put in a second exchange, but per their policy only one exchange is allowed. Again, I reached out to explain that this is an error on their end, and I had put in a request for a size M. Waited 24 hours only to receive the automated response. After 4-5 days of explaining, they finally agreed to send a size M (the correct size). It arrived within 2 weeks, thankfully.
And as for the quality of the product, I'm sorry, I will never be buying from them again. The fabric is largely polyester, it's too hot to wear in summer and not warm enough for winter (although you can layer it), and it's much too thin and flimsy for a pair of pants- you can see the outline of the undergarments when you wear it. The stitching is untidy and some of it started coming loose after 2 wears.
I wear it sometimes in the winter, with full fleece stockings underneath, so no outlines show, but only at home or to run errands at the local market etc. it's not worth wearing to college or anywhere else where one needs to look a little presentable.
I will not be ordering anything from littlebox India again, although they have nice designs. Delivery and return process is a MAJOR hassle, customer support is nearly nonexistent, and product quality is horrible, especially considering the price.
Worst brand i have ever seen on…
Worst brand i have ever seen on e-commerce platform. Worst customer service any customer could ever face. I have placed order on 22 feb and I have still not received my order nobody from their team is reverting i keep on creating tickets daily and I only receive robotic reply on it. I have zero idea about my order status. I will never ever suggest anyone to buy from this brand again and i will make sure to put my reviews from my influencer account in instagram. Fake brand fake branding.
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