Awful, avoid. Uncomfortable, damp, and smelly. They need to be washed on a cool temperature, you can’t soak them and the dye will run so be careful). They were an expensive mistake. I complained and... Voir plus
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Lisez les avis des autres
These are great but there a little improvement that is still needed in two areas. The bladder leak proof underwear is said not to rustle but they definitely do, this makes me feel somewhat self cons... Voir plus
L'entreprise a répondu
Fabulous product which is soft and comfortable and has given me confidence day and night. Truly liberating. First order offers replacement if sizing isn’t right. True to their word they replaced... Voir plus
First time user, I was skeptical at first but I am absolutely pleased I went for it. I have quite a heavy cycle and didn’t think it would work, but after using Loeah (originally called Luna), I can sa... Voir plus
L'entreprise a répondu
4,1
Bien
609 avis
Aucun historique récent de demande d’avis
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A répondu à 98 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
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The girls in the house are all using!
The girls in the house are all using!
Me and my daughter are in agreement that Loeah is the best in the market. It’s absorbent, confortable and pretty!
Super recommend!
20 août 2026
Avis spontané
Réponse de Loeah
Hey Ju,
It's lovely to hear from you again! We love that Loeah has become a favourite for all the girls in your home. Knowing you both feel comfortable, protected and pretty in your pants is exactly what we hope for.
Thank you so much for recommending us!
X Loeah 💕
The customer service is amazingly…
The customer service is amazingly responsive. The period underwear have a buttery soft fabric.
28 octobre 2026
Avis spontané
Réponse de Loeah
Hey Grete,
Thank you for your lovely review! We're so happy you're enjoying the softness of the fabric, and that our team could help you quickly whenever you needed us.
X Loeah 💕
Great customer service!
Loeah customer service has been so prompt, the size guarantee has been the easiest process. The colours are true to the images, and I'm hopeful that they will last longer than other brands. I'm yet to trial them.
28 octobre 2026
Avis spontané
Réponse de Loeah
Hey Amy,
Thank you for your lovely review! We're so glad the size exchange felt easy and that the colours look just as you hoped. With the right care, such as washing them in a laundry bag and letting them air dry, your pants are made to last, so we hope you'll enjoy them for a long time.
We'd love to hear what you think once you've tried them!
X Loeah 💕
First time user
First time user, I was skeptical at first but I am absolutely pleased I went for it. I have quite a heavy cycle and didn’t think it would work, but after using Loeah (originally called Luna), I can say there are no issues, it didn’t feel like I was wearing a pad for hours, I was very comfortable. The hipster is a winner for me in terms of fit and comfort, and if you want something a little tighter as some other pants have a different fit on the waist band. Customer service is 10/10. Thank you.
22 octobre 2026
Avis spontané
Réponse de Loeah
Hey Alexandra,
Thank you so much for your review! We love hearing from first-time users who were unsure at the start, so it's wonderful to know you feel comfortable and confident, even on your heaviest days. Great to hear the hipster has become your go-to style too!
If you ever want to explore other styles or need advice on fit, we're always happy to help.
X Loeah 💕
Thank you!
I’d been wanting to try these for a while but was a little hesitant. However, the rebranding sale was too good to miss so I finally took the plunge.
Delivery takes a while but their timeframes are stated on their website so I knew what to expect. And the wait was worth it!
The packaging was beautiful, the pants are incredibly soft, and the quality is lovely. The customer service has been outstanding too. They’ve been so helpful, supportive and lovely throughout, which has made the whole experience even better.
Highly recommend!
27 octobre 2026
Avis spontané
Réponse de Loeah
Hey Laura,
Thank you so much for this lovely review! We're so happy you finally decided to give us a try, and even happier that it was worth the wait. Thank you as well for your patience with the delivery.
It means a lot to hear you've enjoyed every part of the experience, from opening your package to chatting with our team. Comments like yours truly make our day.
X Loeah 💕
Great response time and overall…
Great response time and overall friendly service. Would reccommend
27 octobre 2026
Avis spontané
Réponse de Loeah
Hey George,
Thank you for your kind review! We always aim to get back to everyone quickly and with a smile, so it's great to hear that came across. And thank you for recommending us!
X Loeah 💕
customer service and promotional offers…
customer service and promotional offers great
27 octobre 2026
Avis spontané
Réponse de Loeah
Hey Adele,
Thank you for your review! We're so glad you've had a great experience with our team, and that you've been able to enjoy some of our offers too.
X Loeah 💕
Great product
Great product, very convenient especially for teenagers. Quality seems good so hope will last for long. Bit pricy at full price but great when on offer. Purchased two for myself and daughter and we are both pleased.
5 septembre 2026
Avis spontané
Réponse de Loeah
Hey Marta,
Thank you for your review! It's so nice to hear that both you and your daughter are happy with your pants. We completely understand your point about the price, and we're glad you could make the most of one of our offers. Keep an eye on our website and emails, as we run them regularly.
With the right care, your pants are made to last, so we hope you'll both enjoy them for a long time to come.
X Loeah 💕
Great quality and fit guarantee
Great quality and the fit guarantee means you don’t have to worry about ordering the wrong size
25 octobre 2026
Avis spontané
Réponse de Loeah
Hey Clare,
Thank you for your review! We're so glad you're happy with the quality. Ordering your first pair should feel easy and stress-free, so it's lovely to hear our fit guarantee gave you that peace of mind.
X Loeah 💕
Really helpful and considerate
Really helpful and considerate when my item didn’t fit!
27 octobre 2026
Avis spontané
Réponse de Loeah
Hey Amira,
Thank you for your lovely review! We always want you to feel looked after, especially when something doesn't fit quite right. We hope your new item feels perfect!
X Loeah 💕
Réponse de Loeah
Hey,
Thank you for your review! We're so happy to hear you had a great experience with our team.
X Loeah 💕
Excellent customer service
I bought two pairs of briefs in XL and i found they were very big for me (I’m a size 12). I contacted Leoah to explain and they very helpfully are exchanging to a better side. Customer Service is brilliant and for the first pair you buy they offer a fit guarantee to exchange for a better size,.
21 octobre 2026
Avis spontané
Réponse de Loeah
Hey Angela,
Thank you for your kind review! We're really glad we could help you find a better fit so quickly. Getting the size right makes all the difference in comfort, so we hope your new pairs feel just right once they arrive.
X Loeah 💕
AVOID
Unfortunately the Instagram ads convinced me to order from Loeah and it’s fair to say that I’m not impressed. They have a policy that states you cannot return once the seal on the package has been opened, but you cannot access the product without breaking the seal! A simple hygiene label would suffice, I’m sure. Now I’m stuck with a product that doesn’t fit and considering the amount of time it took to arrive, I cannot be bothered to even go through with an exchange.
Will stick to other brands.
24 octobre 2026
Avis spontané
Réponse de Loeah
Hey Danielle,
We’re sorry to hear your first experience with us hasn’t been what you hoped for.
Because our underwear comes into direct contact with the body, it’s treated as a hygiene product. That’s why we can’t accept returns once the seal has been broken, as stated in our Exchange and Return Policy and on the seal itself. This way, every customer can be sure they receive a brand new product.
We know how frustrating it is when something doesn’t fit, which is exactly why we offer a fit guarantee on your first order. You can exchange your items once for a different size or style, and there’s no need to send back the items that don’t fit. You only pay £6.95 for the shipping of your new items. We also understand the delivery time felt long. We ship orders directly from our stock without an extra warehouse step, which reduces unnecessary transport but does mean waiting a little longer.
We’d really love the chance to help you find a fit that works for you. If you change your mind, just send us an email and we’ll make the exchange as easy as possible.
X Loeah 💕
Feel great
These are super effective but quite apart from that they feel really nice to wear, probably my favourite pants.
26 octobre 2026
Avis spontané
Réponse de Loeah
Hey Shona,
Thank you for your lovely review! Being called your favourite pants is such a compliment, and we're so happy they feel as good as they work.
X Loeah 💕
Excellent customer service
Excellent customer service, purchased the wrong size for a family member and they are exchanging them for the correct size, no questions asked. I didn't expect this at all, you read these things but it's not normally that simple. Would deffo use again.
26 octobre 2026
Avis spontané
Réponse de Loeah
Hey Helen,
Thank you so much for your lovely review! We know exchanges can sometimes feel like a hassle, so we're really glad we could make it easy for you. We hope your family member loves their new pair once it arrives.
We'd be happy to welcome you back anytime!
X Loeah 💕
Not bad, but not the best
I got some things in their buy 1 get 1 free sale for rebranding. While the styles are comfy and generally they seem decent company, the underwear is ranked number 3 out of the 3 brands I’ve bought period underwear from. The front of the absorbent pads aren't high enough and eventually after a few hours the side seam did start to rub a bit. Glad I got the swimwear but the pads in the bikini top isn’t removable and because of that the top doesn’t sit as well.
The order process and delivery etc was decent.
13 octobre 2026
Avis spontané
Réponse de Loeah
Hey Cadence,
Thank you for taking the time to share such honest and detailed feedback. We're glad the styles feel comfortable and that the ordering and delivery went smoothly.
We're sorry to hear the absorbent area didn't sit far enough forward for you. Every body is different, and we have several styles where the absorbent layer extends further to the front, which may suit you better. If you'd like, send us an email and we'll gladly help you find a style that works for your body.
Thank you as well for your feedback on the side seam and the bikini top padding. We've shared this with our product team, as comments like yours really help us improve our designs.
X Loeah 💕
The Loeah pants are great
The Loeah pants are great. They feel soft against your skin. They wash well. I love the fact that the protective area goes all the way from the front to back. My daughter also loves them and enjoys that she can wear them to school without leaks.
25 octobre 2026
Avis spontané
Réponse de Loeah
Hey Lorraine,
Thank you for taking the time to write such a lovely review! We're so pleased the pants feel comfortable and give you the coverage you need. And it's wonderful to hear your daughter can get through her school day feeling confident and worry-free.
If either of you ever has questions, we're always happy to help.
X Loeah 💕
Underwear took longer than expected to…
Underwear took longer than expected to arrive.
It took quite a number of washes to get rid of the black dye. Would love to see this underwear in lighter colours.
I used the extra layer at night. No means of attaching it to the other 2 layers and it came out during the night. A simple popper or button would help greatly.
The pants are very difficult to dry and I think that will be very problematic in the winter months as they cannot be tumbled.
Can I just end on a positive note - I was very skeptical regarding their performance. They were comfortable to wear and extremely absorbent!
5 octobre 2026
Avis spontané
Réponse de Loeah
Hey,
Thank you for taking the time to share such thoughtful feedback! It’s great to hear we managed to win you over on comfort and absorbency, especially since you were unsure at first.
We’re sorry the delivery took longer than you expected. Because we send orders straight from our stock to our customers, without an extra warehouse in between, we keep unnecessary transport to a minimum. The downside is a slightly longer delivery time, which we know isn’t always ideal.
Your suggestions about lighter colours and a way to secure the extra layer are really helpful, and we’ve shared them with our product team. A small tip for drying: hanging the pants with the gusset facing outwards somewhere with good airflow helps the absorbent layers dry faster, which can make a real difference in winter.
X Loeah 💕
Very quick delivery and good quality
Very quick delivery and good quality. Thank you. X
16 juillet 2026
Avis spontané
Réponse de Loeah
Hey Debbie,
Thank you for your lovely review! We're so happy your order arrived quickly and that you're pleased with the quality.
X Loeah 💕
Active Petite Teenager
I bought these for my active but petite teenage daughter. I also purchased pairs from other well known brands. Both the seemless and boyshort designs have performed brilliantly and are a great fit. They are the only brand were she hasn't experienced leaks (round the gusset area).
25 octobre 2026
Avis spontané
Réponse de Loeah
Hey Emma,
Thank you so much for your review! It’s wonderful to hear that your daughter can stay active without having to worry about leaks. Knowing she feels comfortable and protected, even compared to other brands, means a lot to us.
If she ever wants to try a new style, we’re always happy to help you find the right fit.
X Loeah 💕
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