The customer service responded quickly to my questions and when another question needed more investigation, she gave me to someone else who could help more in depth. He got back to me quickly. I was i... Voir plus
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Lisez les avis des autres
Other than selling an item that doesn’t do what you claim it does, actually stopping my subscription right away without pushing another delivery was welcome. Now maybe you could stand by your claim th... Voir plus
L'entreprise a répondu
I discovered that the supplements I had started a subscription on made me very sick. I received my next delivery promptly, same as the first one, because I forgot to cancel the subscription. Charles a... Voir plus
L'entreprise a répondu
It has been a pleasure dealing with Luma. Very prompt reply, very caring and professional. Just keep doing what you’re doing! It’s perfect I truly appreciate it, because I really want to support t... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Luma Nutrition is a veteran-owned supplement company. We make targeted protocols for heart, gut, joint, and longevity health. Proudly made in the USA. Everything is made in a GMP-certified U.S. facility and third-party tested. What's on the label is what's in the bottle. Our guarantee: 90 days, if you aren't happy, get a full refund. Even if you used the bottles. If something goes wrong, email help@lumanutrition.com and our team will get back to you quickly. Over 1,000,000 orders shipped.
Coordonnées de contact
Etats-Unis
- help@lumanutrition.com
- lumanutrition.com
4,7
Excellent
98 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de plus d'un mois
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
The customer service responded quickly…
The customer service responded quickly to my questions and when another question needed more investigation, she gave me to someone else who could help more in depth. He got back to me quickly. I was impressed with the quick responses.
5 septembre 2026
Avis spontané
A quick and efficient response as soon…
A quick and efficient response as soon as I contacted the company.
6 septembre 2026
Avis spontané
Réponse de lumanutrition.com
Thank you for the kind words — glad you got a quick and efficient response as soon as you reached out!
Réponse de lumanutrition.com
Thank you so much — we really appreciate the kind words!
LumaNutrition
This company LumaNutrition, has amazing products and the best customer service around!
6 septembre 2026
Avis spontané
Réponse de lumanutrition.com
Thank you so much for the wonderful review — we're thrilled you're loving both the products and the service. We'll be sure to share this with the team!
I wasn't expecting an answer right away…
I wasn't expecting an answer right away since it was a holiday weekend, but I received an email immediately indicating that my order did go through.
5 septembre 2026
Avis spontané
Réponse de lumanutrition.com
Thanks so much for the kind words! We're glad the confirmation email put your mind at ease right away, holiday weekend or not.
I think you doing an outstanding job…
I think you doing an outstanding job with identifying what people need... Keep up the great work... As soon as I need anything else I'm coming to you... It seems to me you know what people want and need...Thank You Again, Harold Black
6 septembre 2026
Avis spontané
Réponse de lumanutrition.com
Thank you, Harold — we really appreciate that, and we're glad we could help! We'll be right here whenever you need us again.
She was very polite and professional…Dede
She was very polite and professional willing to help
31 août 2026
Avis spontané
Réponse de lumanutrition.com
Thank you for the kind words — we'll be sure to pass along your compliment to her!
My question was answered quickly. Then they reached out if I had any additional questions.
My question was answered quickly.
4 septembre 2026
Avis spontané
Réponse de lumanutrition.com
Thanks so much for sharing this — glad we could get your question answered quickly and that the follow-up check-in was helpful too!
Just cannot THANK YOU enough
Just cannot THANK YOU enough. Break in back at Bra Line 57 years ago, NEVER EVER imagined anything would ever HELP these past 3 months have been WONDERFUL !
4 septembre 2026
Avis spontané
Réponse de lumanutrition.com
Thank you so much for sharing this — hearing that the past three months have been wonderful for you means the world to us. We're so glad we could help!
For the few months I was able to use…
For the few months I was able to use your product I was both very happy with it and also with the timeliness of receiving them.
5 décembre 2025
Avis spontané
Réponse de lumanutrition.com
Thank you for sharing this — we're so glad you were happy with both the product and the timely delivery during that time!
Well timed refills.
17 août 2026
Avis spontané
Réponse de lumanutrition.com
Hi Art, thanks so much for the kind words — glad the refill timing's been working well for you!
I received a reply instantly
I received a reply instantly. The instructions on the email were clear and concise!
2 septembre 2026
Avis spontané
Réponse de lumanutrition.com
Thanks so much! We're glad the instant reply and clear instructions made things easy for you.
prompt feedback.
Great to have prompt feedback and caring staff. Much appreciated.
1 septembre 2026
Avis spontané
Réponse de lumanutrition.com
Thank you so much for the kind words — glad our team's prompt, caring support made a difference for you!
I had questions after purchasing and I…
I had questions after purchasing and I was answered promptly. Package arrived quickly..thankyou
1 septembre 2026
Avis spontané
Réponse de lumanutrition.com
Thank you for sharing this — glad your questions were answered quickly and that your package arrived promptly too!
I was able to email Luma Nutrition with…
I was able to email Luma Nutrition with questions about their product that I could not find addressed on the website and was responded to immediately. I really appreciate your quick and honest response. I will be returning this product because it did not meet my expectations in the end, but that is no reflection on the company necessarily.
1 septembre 2026
Avis spontané
Réponse de lumanutrition.com
Thanks so much for sharing this — glad we could get your questions answered quickly for you. And no worries at all about the return; we understand it's not always the right fit, and we appreciate you giving it a try. Let us know if there's anything we can help with on the return process!
Always easy to navigate and easy to…
Always easy to navigate and easy to make changes.
31 août 2026
Avis spontané
Réponse de lumanutrition.com
Thank you for the kind words — glad you're finding it easy to navigate and make changes!
Honest Review
Other than selling an item that doesn’t do what you claim it does, actually stopping my subscription right away without pushing another delivery was welcome. Now maybe you could stand by your claim that if your product doesn’t deliver the results claimed, that you would offer a full refund for the product purchased.
3 septembre 2026
Avis spontané
Réponse de lumanutrition.com
Hi Randall, thank you for letting us know, and I'm sorry to hear the product didn't deliver the results you were hoping for. We're glad we could stop the subscription right away without another delivery going out. Regarding a refund, please reach out to our support team directly at help@lumanutrition.com with your order details so we can look into our satisfaction guarantee and get this sorted out for you.
Easy return experience.
I discovered that the supplements I had started a subscription on made me very sick. I received my next delivery promptly, same as the first one, because I forgot to cancel the subscription. Charles and his company were very easy to deal with and solved my problem promptly and kindly. I will continue to use this service because this company is very easy to do business with.
31 août 2026
Avis spontané
Réponse de lumanutrition.com
Thank you so much for sharing this — we're glad Charles was able to help sort things out quickly and kindly. We really appreciate your continued trust in us!
Prompt refund after 2-3 emails…
Prompt refund after 2-3 emails w/tracking information provided by customer
31 août 2026
Avis spontané
Réponse de lumanutrition.com
Hi Ellen, thank you for your patience and for sending over the tracking details. We can confirm your refund has been processed and issued to your original payment method. Please let us know if you have any questions!
I appreciate your quick response.
2 septembre 2026
Avis spontané
Réponse de lumanutrition.com
Thank you! We're always glad to help — appreciate you taking the time to let us know.
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