The customer service responded quickly to my questions and when another question needed more investigation, she gave me to someone else who could help more in depth. He got back to me quickly. I was i... Voir plus
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Lisez les avis des autres
Other than selling an item that doesn’t do what you claim it does, actually stopping my subscription right away without pushing another delivery was welcome. Now maybe you could stand by your claim th... Voir plus
L'entreprise a répondu
I discovered that the supplements I had started a subscription on made me very sick. I received my next delivery promptly, same as the first one, because I forgot to cancel the subscription. Charles a... Voir plus
L'entreprise a répondu
It has been a pleasure dealing with Luma. Very prompt reply, very caring and professional. Just keep doing what you’re doing! It’s perfect I truly appreciate it, because I really want to support t... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Luma Nutrition is a veteran-owned supplement company. We make targeted protocols for heart, gut, joint, and longevity health. Proudly made in the USA. Everything is made in a GMP-certified U.S. facility and third-party tested. What's on the label is what's in the bottle. Our guarantee: 90 days, if you aren't happy, get a full refund. Even if you used the bottles. If something goes wrong, email help@lumanutrition.com and our team will get back to you quickly. Over 1,000,000 orders shipped.
Coordonnées de contact
Etats-Unis
- help@lumanutrition.com
- lumanutrition.com
4,7
Excellent
98 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de plus d'un mois
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Sandy was very helpful and responsive…
Sandy was very helpful and responsive to my lost order. very nice and ready to fix my needs
18 août 2026
Avis spontané
Réponse de lumanutrition.com
Thank you for your kind words! We're so glad Sandy was able to help with your lost order and provide the support you needed. We truly appreciate your feedback and your support!
The response from customer service was…
The response from customer service was quick and my issue got resolved immediately. Both ladies are very professional and definitely knew what they are doing. Thank you so much for creating this amazing company.
18 août 2026
Avis spontané
Réponse de lumanutrition.com
Thank you so much for your thoughtful feedback! We're delighted to hear your issue was resolved quickly and that our team provided professional support. We truly appreciate your kind words and your support!
Réponse de lumanutrition.com
Thank you! We're so glad we could help quickly. We truly appreciate your support and look forward to continuing to serve you!
Réponse de lumanutrition.com
Thank you for your kind feedback! We're glad we could answer your question promptly and provide the information you needed. We truly appreciate your support!
People who care
I appreciate that I could connect with actual people who cared about the issue and worked to resolve the mystery.
15 août 2026
Avis spontané
Réponse de lumanutrition.com
Thank you for your kind words! We're so glad our team could help and provide the support you deserved. We truly appreciate your trust and are always here whenever you need us.
Réponse de lumanutrition.com
Thank you for your kind words! We're so glad our team could help and provide the support you deserved. We truly appreciate your trust and are always here whenever you need us.
I requested a change to my subscription…
I requested a change to my subscription I had to make a change to my subscription, and Luma made the whole process super easy and stress-free. They guided me step by step, answered my questions right away, and got everything updated without any hassle. It felt really smooth from start to finish, and I appreciated how quick and clear it was. Thanks to their help, switching things around was a breeze, and I’m already feeling more comfortable with the changes. Definitely glad I reached out to them for support!
16 août 2026
Avis spontané
Réponse de lumanutrition.com
Thank you so much for sharing your experience! We're delighted to hear we could make updating your subscription easy and stress-free. We truly appreciate your kind words and are always here whenever you need us. Thanks for your support!
Good response by provider
17 août 2026
Avis spontané
Réponse de lumanutrition.com
Thank you for your feedback! We're glad we could provide a positive experience. We truly appreciate your support!
I reached out to confirm my next…
I reached out to confirm my next delivery date & almost immediately received a response.
Just following that Jake, the owner reached out as well.
Great customer service, response time, follow up, prompt delivery!
Can’t wait for my lab results next month (taking Citrus Bergamot)!
14 août 2026
Avis spontané
Réponse de lumanutrition.com
Thank you so much for your wonderful feedback! We're thrilled to hear you had a great experience with our team and that we could help so quickly. We truly appreciate your support and hope you receive great lab results next month. Thanks for being part of the Luma family!
Simple and easy to follow
Simple and easy to follow
Good value and made in USA quality
I knew I was going to order as I am familiar with what I ordered.
15 août 2026
Avis spontané
Réponse de lumanutrition.com
Thank you for your kind feedback! We're so glad you found the ordering process simple and easy. We truly appreciate your support and hope you continue to enjoy our USA-made products!
Great customer service
Good product but just needed to cancel for now . Company was very quick to take care of it and all was done without any arguments. Thank you.
14 août 2026
Avis spontané
Réponse de lumanutrition.com
Thank you for your kind words! We're glad we could make the cancellation process quick and hassle-free. We appreciate your support and hope to serve you again in the future!
Quick responses from customer service…
Quick responses from customer service about promo codes and how to apply on autoship.
15 août 2026
Avis spontané
Réponse de lumanutrition.com
Thank you for your feedback! We're glad our team could quickly help with your promo code and autoship questions. We truly appreciate your support!
High quality product that I trust
High quality product that I trust is great.
14 août 2026
Avis spontané
Réponse de lumanutrition.com
Thank you for your kind words! We're honored to have your trust and are so glad you're happy with our products. We truly appreciate your support!
The CoQ10, and especially the Nattokinase
The CoQ10 Nattokinase, and Citrus bergomat,has given me more stamina, and energy than I've had in awhile!!! I just finished my first month of taking the three products, and I Notice the difference, the improvement in energy, and stamina .
I just received my second month's supply. Thank you Luma 😊
15 août 2026
Avis spontané
Réponse de lumanutrition.com
Thank you so much for sharing your experience! We're thrilled to hear you've noticed a difference in your energy and stamina after your first month. We truly appreciate your support and hope you continue to have a great experience with Luma! 😊
I have plenty of Luma still so I…
I have plenty of Luma still so I requested to stop my subscription. My request was promptly honored and there was no back and forth trying to get me to change my mind. I appreciated that.
13 août 2026
Avis spontané
Réponse de lumanutrition.com
Thank you for your thoughtful feedback! We're glad we could make the process quick and hassle-free. We truly appreciate your support and look forward to serving you again whenever you're ready!
Rapid response
Rapid response, friendly, caring attitude !!
Keep up the excellent work !!
12 août 2026
Avis spontané
Réponse de lumanutrition.com
Thank you so much for your kind words! We're delighted to hear you had a great experience with our team. We truly appreciate your support and encouragement!
Too much too soon no more
When I discovered that I was getting the meds sent to me too often, Lumanutrition.com was king enough to rearrange things so I now get just what I need, no extra. Working like a charm. Thanks so much.
14 août 2026
Avis spontané
Réponse de lumanutrition.com
Thank you for your kind feedback! We're so glad we could help adjust your subscription to better fit your needs. We truly appreciate your support and are always here if you need anything!
I've been on the Natto/Bergamot/CoQ10…
I've been on the Natto/Bergamot/CoQ10 for 60+ days now. My previous cardiology results showed a BP of 170+/100. After 60+ days, my BP dropped to 132/90 at my most recent follow-up. Thank you!!
11 août 2026
Avis spontané
Réponse de lumanutrition.com
Thank you so much for sharing your experience! We're thrilled to hear about the positive changes you've seen over the past 60+ days. It's wonderful that you're making progress, and we truly appreciate you taking the time to share your journey with us. We wish you continued success on your wellness journey, and thank you for choosing us!
Customer service was exemplary!
14 août 2026
Avis spontané
Réponse de lumanutrition.com
Thank you so much for your kind words! Your feedback means a lot to us, and we'll be sure to share it with our team. We truly appreciate your support and look forward to serving you again!
After emailing I received an answer…
After emailing I received an answer almost immediately, that tells me you guys are serious about customer service and it is very much appreciated
12 août 2026
Avis spontané
Réponse de lumanutrition.com
Thank you so much for your kind words! We’re thrilled to hear that you had such a positive experience. Providing prompt and attentive customer service is very important to us, and we truly appreciate you taking the time to share this! 💚
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