The customer service responded quickly to my questions and when another question needed more investigation, she gave me to someone else who could help more in depth. He got back to me quickly. I was i... Voir plus
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Lisez les avis des autres
Other than selling an item that doesn’t do what you claim it does, actually stopping my subscription right away without pushing another delivery was welcome. Now maybe you could stand by your claim th... Voir plus
L'entreprise a répondu
I discovered that the supplements I had started a subscription on made me very sick. I received my next delivery promptly, same as the first one, because I forgot to cancel the subscription. Charles a... Voir plus
L'entreprise a répondu
It has been a pleasure dealing with Luma. Very prompt reply, very caring and professional. Just keep doing what you’re doing! It’s perfect I truly appreciate it, because I really want to support t... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Luma Nutrition is a veteran-owned supplement company. We make targeted protocols for heart, gut, joint, and longevity health. Proudly made in the USA. Everything is made in a GMP-certified U.S. facility and third-party tested. What's on the label is what's in the bottle. Our guarantee: 90 days, if you aren't happy, get a full refund. Even if you used the bottles. If something goes wrong, email help@lumanutrition.com and our team will get back to you quickly. Over 1,000,000 orders shipped.
Coordonnées de contact
Etats-Unis
- help@lumanutrition.com
- lumanutrition.com
4,7
Excellent
98 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de plus d'un mois
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Réponse de lumanutrition.com
Thank you, Melanie! Glad we could get that sorted for you right away — appreciate you letting us know!
I had an issue with a shipment I…
I had an issue with a shipment I notified them of the problem and they took care of it the very next day. That is what I call customer service.
31 août 2026
Avis spontané
Réponse de lumanutrition.com
Thank you, Rawleigh! That's exactly the kind of service we aim for — glad we could get that shipment issue sorted quickly for you. We appreciate you taking the time to share this!
Rapid replies and very helpful
Rapid replies and very helpful. Answered all my questions.
30 août 2026
Avis spontané
Réponse de lumanutrition.com
Thank you so much for the kind words! We're really glad our team could answer everything quickly and thoroughly. We'll be sure to pass this feedback along — it means a lot to us. If anything else comes up, we're always here to help!
Well I just looked into citrus…
Well I just looked into citrus bergamot,
Couldn't order until next week, I asked if I could still get the discount and was surprised to actually get a response, which was yes! So I'll be ordering soon!
This was around 8-28-26
28 août 2026
Avis spontané
Réponse de lumanutrition.com
Thanks for the kind words! Glad we could make that discount work for you on the Citrus Bergamot — enjoy your order when it arrives! 🍊
Immediate responses to each of my…
Immediate responses to each of my texts, on a Saturday no less and hours different time zone.
Carefully explained to me the issue, which evidenced they had diligently listened to my concern to begin with.
I couldn’t have more pleased and will be buying all future supplements from LumaNutrition due to mission statement, quality control, good ingredients and outstanding customer service.
29 août 2026
Avis spontané
Réponse de lumanutrition.com
Thank you so much for this — it truly means a lot! We're glad our team could be there for you right away, even on a weekend, and that we could get to the bottom of your concern properly. Comments like this remind us why we care so much about quality and service. We're honored to have earned your trust for future orders, and we look forward to continuing to take great care of you!
Luma customer service is the best I’ve…
Luma customer service is the best I’ve ever found in a supplement company,
30 août 2026
Avis spontané
Réponse de lumanutrition.com
Wow, thank you — that means the world to us! Being the best you've found in the supplement space is exactly what we strive for every day. We're so grateful for your trust and support!
Réponse de lumanutrition.com
Thank you, Donna! We're so glad we could get this settled and that you're happy with the outcome. That's always our goal — we appreciate you taking the time to let us know!
Jenny was amazing
Jenny was amazing. Very knowledgeable on how to fix my problem right away. With a beautiful attitude. It was such a privilege to have ran into her to help me. Thanks
26 août 2026
Avis spontané
Réponse de lumanutrition.com
Thank you so much, Rafael! We're thrilled to hear Jenny took such great care of you — her knowledge and attitude are exactly what we strive for on our team. I'll be sure to pass this along to her; feedback like this really makes her day. Thanks for taking the time to share it!
Healthy and happy life style for all
A company of kindness and caring about there clients. Respect and a great products as well. Good timely response to their customers needs.
28 août 2026
Avis spontané
Réponse de lumanutrition.com
Thank you, Valerie! Kindness, respect, and taking care of our customers are at the heart of what we do — so this means a great deal to us. We're so glad that comes through in your experience, and we appreciate you sharing it!
I appreciate the call after I sent an…
I appreciate the call after I sent an email, clarifying my previous order!
27 août 2026
Avis spontané
Réponse de lumanutrition.com
Thank you, Lisa! We always want to make sure things are crystal clear, so we're glad the follow-up call helped sort out your order. Appreciate you letting us know!
It has been a pleasure dealing with…
It has been a pleasure dealing with Luma. Very prompt reply, very caring and professional. Just keep doing what you’re doing! It’s perfect
I truly appreciate it, because I really want to support the veterans. I am thankful for the services they provide.
Kind regress
29 août 2026
Avis spontané
Réponse de lumanutrition.com
Thank you so much, Helene — this really warms our hearts! We're so glad our responsiveness and care have made your experience a great one. And thank you for supporting the mission behind what we do; knowing that resonates with you means a lot to our whole team. We'll keep doing our best for you!
Great customer service!
28 août 2026
Avis spontané
Réponse de lumanutrition.com
Thank you, Lisa! We really appreciate you taking the time to say so!
Réponse de lumanutrition.com
Thank you, George! Fast, informed communication is exactly what we aim for — glad it came through for you!
Easy to proceed with add'l confidence…
Easy to proceed with add'l confidence from owner.
27 août 2026
Avis spontané
Réponse de lumanutrition.com
Thank you, K! We're glad the extra reassurance made the process easier — appreciate you sharing your experience!
I got my order very quickly and had a…
I got my order very quickly and had a question that was answered same day and taken care of the same day. Thank you and will be ordering for life because your heart trio has helped me so much.
26 août 2026
Avis spontané
Réponse de lumanutrition.com
Thank you so much for this, Joan! Fast shipping and same-day answers are what we always aim for, so it's great to hear that was your experience. And honestly, hearing that Heart Trio has made a real difference for you is the best part of our day — that's exactly why we do this. Thank you for sticking with us, we're so glad to have you as part of the Luma family!
You all never fail me
You all never fail me. No matter the issue, you fix it.Thanks.
25 août 2026
Avis spontané
Réponse de lumanutrition.com
Thank you so much! We're always happy to help, and we're glad we could get things sorted out for you. We truly appreciate your continued trust and support!
I was very happily surprised by the…
I was very happily surprised by the excellent and fast response to my inquiry! I was expecting to wait a few days and an answer like it my request could not be accomplished.
SURPRISE!!! Fast response and immediate credit to my purchase! Thank you.
26 août 2026
Avis spontané
Réponse de lumanutrition.com
Thank you so much for sharing! We're glad we could surprise you with a quick response and get everything taken care of right away. We truly appreciate your support!
You listened to me.
25 août 2026
Avis spontané
Réponse de lumanutrition.com
Thank you for sharing! We're glad you felt heard and supported. We truly appreciate your trust and support!
MY PROBLEM SOLVED
I hope we got my problem solved. I was getting 2 orders delivered for the same product at very close times. My supply of CoQ10 was growing and I was running out of space for it !
Thanks to Luma Nutrition
21 août 2026
Avis spontané
Réponse de lumanutrition.com
Thank you for your feedback! We're glad we could respond quickly, and we appreciate you sharing your experience. We understand how those subscription emails can be confusing, and we'll pass your feedback along to our team. Thank you for your continued support!
I was happy that I got a quick response…
I was happy that I got a quick response to my inquiry. I have gotten several emails suggesting that I subscribe to the product. I have already subscribed to the product, I am old so when I get an email suggesting I subscribe to something that I think I’ve already done so it’s very confusing. It would be nice if before those emails were sent out they check to be sure that you’re not sending to a person that is already subscribed. Thank you.
26 août 2026
Avis spontané
Réponse de lumanutrition.com
Thank you for your feedback! We're glad we could respond quickly, and we appreciate you sharing your experience. We understand how those subscription emails can be confusing, and we'll pass your feedback along to our team. Thank you for your continued support!
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