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Luv Cars Avis 

1 617
•
TrustScore 4.5 sur 5

4,7

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

Very quick and unitrusive process,a special shout out to Sep for sourcing exactly what I needed at a budget that was cheaper than I anticipated 👍, and to Louise from the handover team, lovely people... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Very straightforward and easy experience. I dealt with Kate and she made the experience so easy. After a discussion on the phone, mostly everything else was done via text and email and was really st... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I had the best experience I’ve ever had sorting out finance for me new car. Everything was so easy all done by text as I couldn’t talk and I had the car the very next day - can’t recommend highly eno... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Very pleasant staff and gets work done very quickly and professionally. Even though I didn't like 2 or 3 cars you would come back with another 1 and never give up 10 stars

L'entreprise a répondu

À propos de l'entreprise

  1. Courtier en finances
  2. aussi dans
  3. Institution financière
  4. Société de crédit et de prêt automobile

Écrit par l'entreprise

At Luv Cars we are a leading car finance broker dedicated to providing our customers with the best and most convenient financing solutions for purchasing their dream cars. With our extensive network of lenders and dealer network, we are committed to helping you secure affordable and tailored financing options. We make your car buying experience stress free! We take away the pain and stress of buying a car on finance and replace it with a friendly and extremely efficient service that will leave you feeling the Luv you deserve from buying a car!

Écrit par l'entreprise

We make your car buying experience stress free! We take away the pain and stress of buying a car on finance and replace it with a friendly and extremely efficient service that will leave you feeling the Luv you deserve from buying a car!

Coordonnées de contact

4,7

Excellent

TrustScore 4.5 sur 5

2 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 92 % de ses avis négatifs

Répond généralement dans un délai de 2 semaines

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,7

Tous les avis

(1 617)

424 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Had a really smooth no hassle…

Had a really smooth no hassle application, I’m really happy with Ali talked me through it and got me a beautiful bmw 4 series, couldn’t be more happy and everything was so easy well chuffed

9 juin 2026
Avis spontané
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Réponse de Luv Cars

Hi Mr. Greenwood, thank you for taking the time to leave a kind review for Ali. We are glad to hear that you found the process smooth and are happy with your car. We wish you all the best moving forward with your new car.

Noté 5 sur 5 étoiles

Very helpful from start to finish could…

Very helpful from start to finish could not fault Danielle and who ever else was involved with me getting my car and well in press with my car thanks very much 👍.

6 juin 2026
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Réponse de Luv Cars

Hi Ewan, thank you for the positive feedback for Danielle and the team. We are happy to have been able to help and hope you enjoy your car.

Noté 5 sur 5 étoiles

They made everything easier with…

They made everything easier with explaining everything helping when needed. Absolutely brilliant thank you

8 juin 2026
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Réponse de Luv Cars

Hi Patricia, thank you for taking the time to leave a positive review. We are glad to know that we were able to make everything easier for you and we appreciate your feedback.

Noté 5 sur 5 étoiles

Amazing company and staff

Brillant service from start to finish amazing customer service explained everything and always willing to answer any questions i needed 100% top service

8 juin 2026
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Réponse de Luv Cars

Hi Emma, we really appreciate your positive feedback. We are happy to have been able to assist with answering your questions and providing the level of service we strive to deliver. We hope you think of us again if you or anyone you know needs a new car in future!

Noté 5 sur 5 étoiles

Quick service

Quick service

4 juin 2026
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Réponse de Luv Cars

Hi Bester, we appreciate your positive feedback and are glad to have been able to offer you the level of service that we strive to deliver. Once again, thank you for your review and all the best with your new car.

Noté 5 sur 5 étoiles

Nice easy process

Nice easy process, my car expert explained everything clearly helped find an amazing car was all sorted in a couple days. Highly recommend

4 juin 2026
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Réponse de Luv Cars

Hi Karl, we would like to thank you for taking the time to leave a positive review. We are glad the process was nice and easy and truly appreciate your commendation. We hope that you think of us if you wish to purchase another car in the future!

Noté 5 sur 5 étoiles

From the moment i enquired about…

From the moment i enquired about finance they were very professional and very helpful. There was no rushing you ir going over your budget.

5 juin 2026
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Réponse de Luv Cars

Hi Frankie, we appreciate your positive feedback. We are happy to hear that you found our service team very helpful. We wish you all the best with your new car and hope that you think of us should you wish to purchase another car in the future.

Noté 5 sur 5 étoiles
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Réponse de Luv Cars

Hi Arkadiusz, thank you for the positive review! We are happy to hear that you were please with our professional service and hope that you enjoy your car.

Noté 5 sur 5 étoiles

Excellent experience with these people

Excellent experience with these people. They made the whole process very easy and they have lovely customer service personnel. Thank you all ☆☆☆☆☆

6 juin 2026
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Réponse de Luv Cars

Hello Justin, we are glad that you took the time to leave a positive review! We are delighted to hear that you had an excellent experience with our team and hope you think of us should you wish to buy another car in the future.

Noté 5 sur 5 étoiles

The team at luv cars are absolutely so…

The team at luv cars are absolutely so helpful and always keeping in touch throughout the whole process. Would definitely recommend luv cars 😊

5 juin 2026
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Réponse de Luv Cars

Hi Kelly, thank you for taking the time to leave positive feedback for our team! We are thrilled to have been able to help throughout the process and truly appreciate your recommendation.

Noté 4 sur 5 étoiles

Good service

Great experience with getting my finance sorted and finding my car. Original car I looked at had been sold but Ali didn’t give him. He asked me about other options in my saved cars. He went through all the pricing on my preferred choices without deposit and with varied amounts of deposit. I had a deposit to put down. When we found my car he contact dealership and advise this is the one I wanted. He also advised the dealership that there was to me a new 12 month mot 12 month warranty and service done on car before I picked it up. All was done. The only issue was when I arrived at dealership to pick up car luv cars as for a picture to be sent over of me with the car before they release the balance of finance this took a while to do but finally got my car

1 mai 2026
Avis spontané
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Réponse de Luv Cars

Hi Karen, we appreciate your positive feedback for Ali. We are glad to hear that you were shown all options and able to decide on a car that was right for you. We also appreciate your constructive feedback regarding the need for a picture with your car, we will feed this back to our team. Once again, thanks for the review and we wish you all the best with your new car.

Noté 5 sur 5 étoiles
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Réponse de Luv Cars

Hi Cassie, we appreciate you taking the time to leave positive feedback for Ali. We are glad to hear that he was able to help throughout and we wish you all the best with your new car.

Noté 5 sur 5 étoiles
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Réponse de Luv Cars

Hi Nikolaos, thank you for taking the time to leave us a review. We are glad to hear that your experience with us was such a positive one. We hope you enjoy your new vehicle.

Noté 1 sur 5 étoiles

I’m surprised they are trading

This is a company I wished I had not got involved with..
5 submissions later of my documentation
Contraindicated information…
Telling you you need to be on site with the car take a selfie upload that picture and immediate transfer of funds….
Got told 15-20mins it would take… let’s try 2 hours later.
They claim it’s a back log, however this is at half past nine of the morning.!!!

2 juin 2026
Avis spontané
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Réponse de Luv Cars

Hi Tracey, thank you for taking the time to share your feedback.
We’re truly sorry to hear about the delays. This isn’t the level of service we aim to provide, and we understand how frustrating this must have been for you. Please know that your comments have been taken seriously, and we’ll be addressing this with the team
to ensure improvements are made. We would really appreciate the opportunity to discuss this further and work towards a
resolution. Please contact our customer service department at your earliest convenience so we can assist you directly.

Customerserice@luv-group.co.uk

Thank you again for bringing this to our attention.

Noté 5 sur 5 étoiles

Sai - Agent

Sai, the agent helped a lot . Very kind and calm and supportive.

30 mai 2026
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Réponse de Luv Cars

Hi Antony, thank you for taking the time to leave us a review. Thank you for your kind feedback on Sai. We are proud to hear that he made your experience with us such a positive one, and we will ensure he is commended for his excellent service. We hope you think of us again if you or anyone you know needs a new car in future.

Noté 5 sur 5 étoiles

The whole team where exceptional…

The whole team where exceptional dealing with me and helping find a new car. Kept me up to date with everything. Can't thank Rebecca & michelle enough. They went above and beyond and would definitely recommend luvcars to anybody looking to find a new or used car

1 juin 2026
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Réponse de Luv Cars

Hi Mike, thank you for taking the time to leave us a review. Thank you for your kind feedback on Rebecca and Michelle. We are proud to hear that they made your experience with us such a positive one, and we will ensure they are commended for their excellent service. We hope you think of us again if you or anyone you know needs a new car in future.

Noté 5 sur 5 étoiles

I will recommend luv cars to everyone

I will recommend luv cars to everyone. They were very helpful and the process was easy and fast. I want to say thank you to Scott and the team for making it easy for me to get my dream car

28 mai 2026
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Réponse de Luv Cars

Hi, thank you for taking the time to leave us a review. Thank you for your kind feedback on Scott. We are proud to hear that he made your experience with us such a positive one, and we will ensure he is commended for his excellent service. We hope you think of us again if you or anyone you know needs a new car in future.

Noté 5 sur 5 étoiles
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Réponse de Luv Cars

Hi, thank you for taking the time to leave us a review. We are glad to hear that your experience with us was such a positive one. We hope you enjoy your new vehicle.

Noté 4 sur 5 étoiles

Good experience.

Good experience.

28 mai 2026
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Réponse de Luv Cars

Hi, thank you for taking the time to leave us a review. We are glad to hear that your experience with us was a good one. We hope you enjoy your new vehicle.

Noté 5 sur 5 étoiles

Was lovely.to.deal with very quick at…

Was lovely.to.deal with very quick at getting back to you I got accepted within 30 minutes and chose my car within the hour

28 mai 2026
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Réponse de Luv Cars

Hi Paul, thank you for taking the time to leave us a review. We are glad to hear that your experience with us was such a positive one. We hope you enjoy your new vehicle.

L’expérience Trustpilot

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