Luv Cars Avis 

I spoke to a few colleagues throughout the process including Danielle, Michelle & Adel. All of which were extremely helpful in getting the finance sorted for my car, would fully recommend them!

100% fantastic experience with Luvcar and really professional service.

Highly recommend

Very outstanding service

Really helpful and easy to deal with

Very help. Good team

They found me a faulty car and now when I am reaching out to them they are ignoring me. UNPROFESSIONAL!!!

DO NOT use this car loan company. They help sell dodgy cars.

I only got the car in Oct 2025 and its 7 months later and already I am having car problems.

They came under my post and pretended to help but, in real life they are ignoring me. Most of their contact details do not work. Update on 09/06/2026 at 01:02 am.

Professional
Helpful
Did not take long to get a decision

Very nice and helpful agent Ali, the whole process and experience was perfect and smooth

I had a great experience with Luv Car Loans from start to finish. The team (Rebecca) was extremely helpful, professional, and made the whole car finance process very easy and stress-free. They listened to exactly what I wanted and helped me get the best car for my needs at a good finance deal. Everything was completed in a very short period of time, much faster than I expected. Their communication and support throughout the process were excellent. I highly recommend them to anyone looking for reliable and efficient car finance assistance.

Returning customer. Simple and straightforward process. Any staff I spoke to were very helpful and friendly. The only negative I would say, was awaiting payout when collecting car. I was there for over an hour, which wasn’t ideal with a toddler.

Very easy and pleasant transaction no compkicated forms just n8ce people on the phone and texts

Great ro talk with . quick with a response and the paper work.

Great experience. Very helpful customer service.

Just good people

I found the experience very easy Reese who sorted everything was fantastic. 5 star Kept me up to date all the way and kept me informed of everything as the application went through. Would definitely recommend Luv card

It was fast and easy

Everything went smooth throughout
Very professional but down to earth
I will definitely be using this service again in the future

We mainly dealt with Rosie at LuvCars! She was amazing!

I was very scepticle about this company because I had advertising via Instagram but I can not recommend enough!

It was not an easy process to find a car because many that I found they were not happy to support a loan to. However I felt this was a good sign and they were a reputable company and knew what they were doing.

Rosie was so patient and friendly when we were trying to decide on a car. She was not there on the weekend although she made sure to hand over to the weekend team who were also great!

Danielle was very responsive and helpful when it came to finding a car and speaking to the dealership prior to agreeing to working with them

However I feel I was promised a lower rate and it kept going up and when I questioned it the response was “this is the final quote”. I believe we should be informed that the final figure may not be exactly the same as the initial quote we are offered so that we can make an informed decision, as I thought the rate I was given was definite until I read the contract.

When I signed the agreement and it came to the verification I had multiple people call me. On the day I was supposed to collect the car the dealership hadn’t received the money so I rang and was told it wouldn’t be paid until I had test driven the car but I’d already informed them that I have test driven the car twice to two different people.

Even the dealership said they had to send the same document five times because they did not receive it. I had a similar experience I was told to complete my ID check when I already had, and when I told them I had they said “no the ID check where you record a video” I said yes I’ve already done it and it says submitted? I think there may be an issue with their record keeping system.

Then they said that’s fine. I was advised not to go to the dealership to collect the car until I’ve heard from them so I asked if I can head to the dealership and was told yes if it’s ready and that once I upload a photo with the car they’ll release the money. It was the first thing I did when I got to the dealership, and I ended up waiting there for a WHOLE HOUR with my mum. They were not responsive to my texts.

I called twice and the dealership called once to chase them up but all they’d say is “it’s being processed now just give it 5-10 mins”. When I called the final time I was told “sometimes you’ve got to hound to get anywhere”. But why does that have to be the case?

This is my first time using car finance and it was a very stressful experience but I’ve finally got my car now. I think the issue is lack of communication and also lack of transparency. If those can be improved, I’m sure the service would be great.