Using my Marbles platinum card with my phone could not be easier, at 80years of age tech doesn’t come easy, but with this card and my phone I’ve never had a moment’s difficulty. I use it every day,... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Great product. Got a card with a decent credit balance and notifications through the app are frequent and timely. Keeps me up-to-date with when my payments are due and I am able to use it at home and... Voir plus
L'entreprise a répondu
I was scammed by a cheap car rental company in Italy. I disputed the money they took for preexistimg car damage ( photo evidence) and got a refund from Marbles. I should have checked trust pilot firs... Voir plus
L'entreprise a répondu
All round excellent 😀 They always answer their phone if you need to speak to someone, and always extremely helpful. Automatically offered me a Platinum card as I pay my balance off every month. Hig... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Designed to help you build confidence and feel in control of your finances, marbles is a credit card for people who want a clear and manageable way to keep track of their account and develop responsible credit habits over time. It fits around your life and gives you the tools you need to understand your spending. It also helps you manage repayments and keep track of your balance easily. With support available at every step, you can stay in charge of your account and manage your credit with confidence. Representative 39.9% APR (variable). NewDay LTD. Subject to status. 18+. UK only. T&C’s apply. Credit limits and score could increase with responsible account management.
Coordonnées de contact
marbles Customer Services PO Box 136, S98 1HB, Sheffield , Royaume-Uni
- 0333 220 2692
- marbles.com
4,7
Excellent
8 k avis
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Les gens ont aussi consulté
The kind person who helped me through…
The kind person who helped me through the process to getting me set to use the card ,will be going away soon so I have no worries with marbles by my side if I need anything on my holiday.
17 mars 2026
Réponse de marbles
Hi Graham,
We do aim to provide a high level of customer service, so it is great to see you received this when contacting us. Thank you for taking the time to leave us a positive review 😊
Best,
Stephanie.
Réponse de marbles
Hi Vanessa,
Thank you for choosing us as your card provider - and for leaving us a positive review! We hope you enjoy our services 😊
If you do have any queries, we are always here to help you. You can get in touch with us via our app, by going to: More > Help & Support > Contact Us > Contact Details.
Regards, Julie
Interest charges low,very good upper…
Interest charges low,very good upper limit on my card,very happy
21 mars 2026
Réponse de marbles
Hi Kevin, Thank you very much for the lovely review. We are happy to hear that you are enjoying your card 😊 best, Elan
I don't agree with the credit policy…
I don't agree with the credit policy regarding credit limits. Loyal customer, payments always on time, Excellent credit rating. My limit has not been increased. This resulted in me taking a Card out elsewhere which has a much higher limit.
21 mars 2026
Réponse de marbles
Hi Kev, I am very sorry to read that you're dissatisfied with the credit limit on your account. All credit limits are subject to status, and the limit offered will depend on the information received within the application form and during a credit check. Unfortunately, we may not always be able to provide a customer’s preferred limit, however, please be assured that we regularly review our accounts to see if we can offer credit limit increases.
You can review your limit increase preferences online by signing in and going to Account Settings > Credit Limit Preferences. You can also check for any limit increase offers at any time by going to My Card > Credit Limit Increases.
If you wish to discuss this further, then please get in touch with us via our app by going to: More > Help & Support > Contact Us > Contact Details. Thanks, Michelle.
Marble has been a huge help for me
Marble has been a huge help for me. I couldn’t ask for more, and the app is very easy to use. I’m currently having a wonderful experience.
19 mars 2026
Réponse de marbles
Hello. Thank you for taking the time to leave us a kind review, we appreciate it! We are delighted to hear that you've had a good experience 😊. We're happy to read that you are enjoying our app and the features! Kind regards, Audrey
Réponse de marbles
Hi Muhammad, Thank you for taking the time to leave us a kind review, we appreciate it! We are delighted to hear that you've had a good experience 😊 best, Elan
The money was available when i wanted it
13 mars 2026
Réponse de marbles
Hi Johns, Thank you very much for the lovely review. We are happy to hear that you are enjoying your card 😊 best, Elan
Marbles have deen excellent my credit…
Marbles have deen excellent my credit rating was not that good but they gave me a card. Now I have had a credit increase and all communication is really great.
19 mars 2026
Réponse de marbles
Hi David, Thank you so much for your lovely review and the 5-star rating! We’re a card that says yes to helping you build your credit score when used responsibly - so it is great to hear that we have helped you build yours 😊 best, Elan
Fast application process
Very easy process to apply and app very good. Great service...would recommend
19 mars 2026
Réponse de marbles
Hi Andrea, Thank you for taking the time to leave us a positive review. We're pleased that you found our application process nice and easy, this is just what we aim for 😊 best, Elan
Réponse de marbles
Hi Hayley, Thank you very much for the lovely review. We are happy to hear that you are enjoying your card 😊 best, Elan
Réponse de marbles
Hi, Thank you for taking the time to leave us a review. We're excited to have you on board 😊 Thanks, Michelle.
I had some difficulty to pay my credit…
I had some difficulty to pay my credit card I spoke with them and they put me on payment holiday which is very interesting for me at the moment
18 mars 2026
Avis spontané
Réponse de marbles
Hi Mr. Kone, Thank you for taking the time to leave us a kind review, we appreciate it! We are delighted to hear that you've had a good experience 😊 best, Elan
Thanks for you good work keep up with…
Thanks for you good work keep up with your work i am very happy to be with you Thanks again
19 mars 2026
Réponse de marbles
Hi Zaffar, Thank you very much for the lovely review. We are happy to hear that you are enjoying your card 😊 best, Elan
Réponse de marbles
Hello Imran. Thank you for taking the time to leave us a kind review, we appreciate it! We are delighted to hear that you've had a good experience 😊Best, Audrey
Réponse de marbles
Good Afternoon, Brian,
Thanks for taking the time to share your experience with us, always great to hear when everything goes so smoothly!
- Kenith
Réponse de marbles
Hi Lee,
Thank you for taking the time to leave us a review. We're excited to have you on board 😊 We hope you continue to enjoy our services.
Best,
Stephanie.
Réponse de marbles
Hi Adeoye,
Thank you for choosing us as your card provider - and for leaving us a positive review!
Best,
Stephanie.
Great credit card would recommend if…
Great credit card would recommend if someone is trying to build their credit score
18 mars 2026
Avis spontané
Réponse de marbles
Hi Wayne, thank you for taking the time to leave us a review. We're excited to have you on board 😊 Thanks, Michelle.
I needed a bank transfer of a credit on…
I needed a bank transfer of a credit on Marbles card but still waiting for the money, in this day and age surely this should be completed within 1 or 2 days
16 mars 2026
Avis spontané
Réponse de marbles
Hi, I am very sorry to read that you have not had the experience that you expected with us. I appreciate the time that you’ve taken to write the above.
Unfortunately, due to the public nature of this platform we are unable to discuss account specific information from here. We would however love to look into this further for you.
Please can you reach out to our Customer Service team on 0333 220 2692 or via chat in the app (More > Help & Support > Contact Us > Contact Details) at your next convenience. The team will have full access to your account and will be happy to help. We hope to hear from you soon so that we can get this resolved for you. Thanks, Michelle.
Easy to navigate the app
10 mars 2026
Réponse de marbles
Hi Samantha,
We're happy to read that you are enjoying our app and the features! Thank you for taking the time to leave us a positive review 😊
Best,
Stephanie.
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.
En savoir plus sur les différents types d'avis.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.