Had an issue with my order and spoke to Peter regarding this and it was sorted right away, very grateful with the help he gave me
L'entreprise a répondu
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Lisez les avis des autres
Over the last few weeks I have needed a number of different changes made, system updates and help from the mealzo support team. Andrew has been quick and efficient and super helpful in every instance... Voir plus
L'entreprise a répondu
I contacted mealzo when I hadn’t received my order after an hour and Brain was really helpful and was able to contact the restaurant on my behalf and get an update for me
L'entreprise a répondu
Great app to use, quick and easy ordering. Plus live tracking of your order with times. Never have many issues with it or the shops that use it. Although there was one case recently where the shop had... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Mealzo is a 0% commission platform! By ordering through Mealzo You are choosing to help out and support your local takeaways and restaurants every time. Find your favourite local takeaways and restaurants on Mealzo. Choose from a wide range of cuisines from delicious Chinese dishes to Italian Pizza, spicy Mexican Burrito or a tasty American burger and if you fancy a hot Indian Curry or crispy traditional fish & Chips, we’ve got you covered.
Coordonnées de contact
Pavilion 6, 321 Springhill Pkwy, Baillieston, G69 6GA, Glasgow , Royaume-Uni
- info@mealzo.co.uk
- mealzo.co.uk
4,9
Excellent
928 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 100 % de ses avis négatifs
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We have had the most awful experiance…
I can't recommend Mealzo based on our experience.
We've spent more than three weeks trying to get a working menu set up, and it still isn't right. The menu team have repeatedly failed to read clear written instructions or action them correctly, and communication has been poor throughout — including replies with laughing emojis on WhatsApp when we've raised genuine problems.
One example: our kitchen display shows bar items such as coffees and drinks, which belong to a completely separate part of the café and take up valuable space on the screen. This was flagged clearly and remains unresolved.
Mealzo's head office is in Glasgow, the same city as our café. Despite asking several times for someone to visit us for a face-to-face conversation, no one has done so.
The result has been a system that doesn't work as it should, avoidable stress for my team, and unhappy customers. I'd expect better from a local company, and on this experience I wouldn't recommend them.
22 août 2026
Avis spontané
Réponse de Mealzo
Hello,
We’re sorry to hear that your experience hasn’t met the standard we aim to provide.
Please reach out to care@mealzo.co.uk so we can look into this properly and work towards getting everything resolved for you.
We appreciate your feedback and the opportunity to put things right.
Franklin was very quick and helpful and…
Franklin was very quick and helpful and sorted my problems out right away
20 août 2026
Avis spontané
Réponse de Mealzo
Hello there👋🏻
Thank you for your review! We're delighted you had such a smooth experience.
We really appreciate your support and look forward to serving you again soon.
Sam was very helpful with my issue and…
Sam was very helpful with my issue and got it sorted ASAP thanks for everything you have done
19 août 2026
Avis spontané
Réponse de Mealzo
Hi Elizabeth,
Thank you for your lovely review! We're so pleased you had a positive experience and everything was sorted quickly🧡
Had a wee issue with the order but Sam…
Had a wee issue with the order but Sam F was right on it and sorted it out.
19 août 2026
Avis spontané
Réponse de Mealzo
Hi Garry,
Thanks for your review! Great to hear everything was taken care of promptly.
We appreciate your support🙏🏻
Sam f helped with my enquiry
Sam f helped with my enquiry! He was very helpful
19 août 2026
Avis spontané
Réponse de Mealzo
Hi Danielle,
Thank you for your kind words! We're delighted you had such a helpful and positive experience.
Thanks for choosing Mealzo✨
Highly recommend Mealzo
Highly recommend Mealzo, great support from Ashley, tailored marketing to suit our business and very proactive.
18 août 2026
Avis spontané
Réponse de Mealzo
Hi Mr Julian,
Thanks for recommending Mealzo! It's great to know our tailored marketing and proactive support are working well for your business🧡
Brian helped me with my food order…
Brian helped me with my food order efficiently
15 août 2026
Avis spontané
Réponse de Mealzo
Hi Marie,
Thank you for your lovely review! We're glad you had a smooth experience.
We really appreciate your support!✨
Brian dealt with my query quickly and…
Brian dealt with my query quickly and efficiently
11 août 2026
Avis spontané
Réponse de Mealzo
Hi Michael,
Thanks for sharing your experience! We're glad everything was handled smoothly and efficiently. We really appreciate your support!✨
Great Customer Service
I needed assistance and connected to the chat. Bruce was very kind and helpful in assisting me with my questions.
10 août 2026
Avis spontané
Réponse de Mealzo
Hi there,
We really appreciate the kind feedback! It’s lovely to know you had a good experience with us. Thanks for choosing Mealzo✨
Had a bit of trouble ordering from a…
Had a bit of trouble ordering from a local take away. Franklin was super helpful and sorted the problem quickly and efficiently. 👌
10 août 2026
Avis spontané
Réponse de Mealzo
Hi Laura,
Thanks so much for your review!
Hope to see you ordering again soon🧡
Réponse de Mealzo
Hi Ash,
Great to hear you enjoyed your experience! Thanks for the lovely feedback, and we hope your next order is just as enjoyable🙏🏻
Peter was helpful from the minute chat…
Peter was helpful from the minute chat connected and got issue sorted quickly and easily
8 août 2026
Avis spontané
Réponse de Mealzo
Hi Jane, thank you for your lovely feedback!
We’re glad you had such a smooth experience and that everything was sorted quickly.
We really appreciate the 5 stars!
Michael was really helpful when I…
Michael was really helpful when I contacted through live chat to sort out a refund , so would say that he was worth the 5 stars.
8 août 2026
Avis spontané
Réponse de Mealzo
Hello John! We’re so pleased to hear you had a positive experience.
Thank you for taking the time to leave us 5 stars✨
Peter was great
7 août 2026
Avis spontané
Réponse de Mealzo
Hi Daniel,
Thank you! It’s great to know you had a great experience with us.
Your feedback really means a lot!🙏🏻
Bruce was very helpful and dealt with…
Bruce was very helpful and dealt with my issue promptly
7 août 2026
Avis spontané
Réponse de Mealzo
Hello Fiona!
We really appreciate your kind words. So glad everything went smoothly for you.
Thanks for sharing your experience!🧡
Taking to operator and fix my problem…
Taking to operator and fix my problem with no problem
5 août 2026
Avis spontané
Réponse de Mealzo
Hi Alan! Thanks for your review.
We’re happy to know you had a hassle-free experience. We truly appreciate the support!✨
Lovely advisor solved my problem qucjlt…
Lovely advisor solved my problem qucjlt and effectively
5 août 2026
Avis spontané
Réponse de Mealzo
Hello Mechelle!,
Thank you for the lovely feedback🧡
We’re delighted you had such a quick and easy experience with us!
Spoke to Sam F
Spoke to Sam F, and they were very helpful and resolved my issue :)
4 août 2026
Avis spontané
Réponse de Mealzo
Hi Mathew, thanks for sharing this with us!
We’re really pleased you had a positive experience. Hope we can keep making things just as easy for you!🧡
brian helped me very well with my…
brian helped me very well with my problems and made sure everything was okay and was very quick to resolve it
3 août 2026
Avis spontané
Réponse de Mealzo
Hello👋🏻
Thank you for your kind review! We're delighted to hear you had a positive experience. We really appreciate your support and hope to see you again soon🧡
I had Bruce helping me get a refund…
I had Bruce helping me get a refund from a store that was too far away from my location, he got things sorted and got me a refund! Was so helpful and kept me updated throughout the process! Can’t thank him enough!
2 août 2026
Avis spontané
Réponse de Mealzo
Hi Beth,
Thank you for your kind review! We're so glad everything worked out and that you had a great experience✨
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