Had an issue with my order and spoke to Peter regarding this and it was sorted right away, very grateful with the help he gave me
L'entreprise a répondu
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Lisez les avis des autres
Over the last few weeks I have needed a number of different changes made, system updates and help from the mealzo support team. Andrew has been quick and efficient and super helpful in every instance... Voir plus
L'entreprise a répondu
Order was meant to be delivered an hour ago, spoke to Peter in customer service and the issue was resolved within minutes
Great app to use, quick and easy ordering. Plus live tracking of your order with times. Never have many issues with it or the shops that use it. Although there was one case recently where the shop had... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Mealzo is a 0% commission platform! By ordering through Mealzo You are choosing to help out and support your local takeaways and restaurants every time. Find your favourite local takeaways and restaurants on Mealzo. Choose from a wide range of cuisines from delicious Chinese dishes to Italian Pizza, spicy Mexican Burrito or a tasty American burger and if you fancy a hot Indian Curry or crispy traditional fish & Chips, we’ve got you covered.
Coordonnées de contact
Pavilion 6, 321 Springhill Pkwy, Baillieston, G69 6GA, Glasgow , Royaume-Uni
- info@mealzo.co.uk
- mealzo.co.uk
4,9
Excellent
931 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 48 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Spoke to the customer servace person…
Spoke to the customer servace person Brian, and they were very helpful.
2 mars 2026
Avis spontané
Réponse de Mealzo
Hi Ciaran,
Thanks for your feedback! We’re glad everything was handled so efficiently and that your experience was a positive one🧡
My drinks were forgotten
My drinks were forgotten, chatted with Brian and he arranged the drinks be sent over as son as possible. Very polite and great service!
2 mars 2026
Avis spontané
Réponse de Mealzo
Hi Olivia,
Thanks for your review! Happy to hear your drinks were on their way quickly and that the experience left you satisfied.
Looking forward to your next order🧡
Great service
Aaron was a great help today - we ordered food at 12:40 with a 13:20 delivery time - but 13:40 we had no food - contacted the chat and Aaron was a great help, he got the order cancelled with no issues and was able to ensure I got a refund
1 mars 2026
Avis spontané
Réponse de Mealzo
Hey Tomas,
That’s so great to hear your situation got sorted out smoothly and quickly.
Thanks for the review✨
Late order
Thank you to Brian who dealt with my enquiry and responded quickly.and soon after our order arrived thanks Brian.
28 février 2026
Avis spontané
Réponse de Mealzo
Hi Annemarie,
Thanks so much for the review! Really glad your order arrived quickly.
Hope you enjoyed your meal🧡
Bruce Almighty
My delivery did not arrive and Bruce was very supportive and called the takeaway . Unfortunately the order still had not arrived in the newly scheduled time and was showing as delivered. Bruce was still on line and called the takeaway and chased it through. The order eventually arrived and Bruce managed to resolve this delay.
28 février 2026
Avis spontané
Réponse de Mealzo
Hello Suzie,
Thank you for the feedback.
We're so glad everything got sorted.
Hope to see you again soon!
Réponse de Mealzo
Hi Viktor,
Thanks for taking the time to leave a review
We really appreciate it🙏🏻
Geat system to use
Great system to use, had an issue and Peter sorted it asap for me
27 février 2026
Avis spontané
Réponse de Mealzo
Hi Michael,
Thanks so much for the review!
Appreciated🧡
My experience couldn’t have been better…
My experience couldn’t have been better with the help Bruce he got back to me in no time to sort my issue out and was very reassuring.
25 février 2026
Avis spontané
Réponse de Mealzo
Hi Matthew,
Thank you so much for the kind words.
Hope to see you back soon✨
Thanks to Bruce for his help in refund
23 février 2026
Avis spontané
Réponse de Mealzo
Hi John,
We’re glad your refund was taken care of!
Thanks for sharing your experience, we appreciate it🙏🏻
Thanks
Brian was professional and efficient and helped with an issue with the restaurant
21 février 2026
Avis spontané
Réponse de Mealzo
Hi Ula,
We’re thrilled everything worked out! Thanks for sharing your experience✨
The fact that the order was canceled…
The fact that the order was canceled before making contact and now I have to wait upto 10 days for my money back is absolutely shocking. I was a regular customer until tonight. I won’t be going there again
21 février 2026
Avis spontané
Réponse de Mealzo
Hi John,
We’re really sorry for the trouble with your order and the wait for your refund. That’s not the experience anyone should have.
Please reach out to us at care@mealzo.co.uk so we can help get this resolved as quickly as possible.
Brian helped me out a lot with my…
Brian helped me out a lot with my troubles
21 février 2026
Avis spontané
Réponse de Mealzo
Hi Lewis,
We’re glad everything got sorted out and that your experience ended on a positive note! Thanks for sharing🧡
Aaron and Peter
Aaron and Peter sorted out a refund for me for a restaurant error. Both were a great help
20 février 2026
Avis spontané
Réponse de Mealzo
Hi Iona 👋🏻
We’re glad you’re happy with our service! Thanks so much for leaving a review.
Réponse de Mealzo
Hello Demilee,
Thanks for taking the time to share your experience, it truly means a lot to us ✨
Great service
I stupidly sent a payment for a meal to the wrong shop which was to far away I contacted mealzo and they were great. Franklin sorted it out and arranged a refund back to my bank thank you Franklin for your help
19 février 2026
Avis spontané
Réponse de Mealzo
Hi Catherine,
We’re glad everything was resolved quickly.
Thanks for your kind words and for choosing us 🧡
Bruce contacted me and had already…
Bruce contacted me and had already resolved my problem for me. Excellent manners and so helpful
19 février 2026
Avis spontané
Réponse de Mealzo
Hi Michelle,
We love hearing this.
Thanks for sharing your feedback🙏🏻
Bruce was super helpful and got my…
Bruce was super helpful and got my issue resolved in minutes. Guy deserves a raise!
18 février 2026
Avis spontané
Réponse de Mealzo
Hi Ryan,
We’re so glad everything was sorted within minutes.
Thanks for the great feedback, we’ll definitely share the love🧡
Great customer service from Brian
Great customer service from Brian. Had a small computer glitch issue with order but both Brian and restuarant resolved quickly. Very helpful and courteous.
17 février 2026
Avis spontané
Réponse de Mealzo
Hi Lyn,
Really glad everything got sorted and you were able to enjoy your order in the end.
Thanks for taking the time to share this🧡
Réponse de Mealzo
Hi Lewis,
Thanks for your review. We’re really glad to hear you had a great experience✨
I messaged Mealzo on Friday night as I…
I messaged Mealzo on Friday night as I placed an order at a local takeaway and I received no response. My message to Mealzo was picked up by Bruce and the issue was dealt with it quickly and promptly and I received a full refund the next day
13 février 2026
Avis spontané
Réponse de Mealzo
Hi Hazel,
Thank you for sharing your experience. We’re pleased the matter was handled promptly.
Your feedback is always appreciated and helps us continue delivering a smooth and reliable service🧡
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