Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

Absolutely fantastic service and quality! We have a Dalmatian puppy with a chicken allergy who also needs a low-purine diet, so finding the right food has been a challenge. I’m a huge advocate for r... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Have been using Mersey raw for a while now, have a five year old staffie who loves his raw food. I find the price very good value, they are easy to contact if I’ve had any queries or needed help with... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Benji absolutely loves this food,clears his dish every time and for a very faddy eater that is fantastic. No more waste and extremely fast delivery with excellent customer service helping to solve any... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Food quality is excellent. My Chow Chow can only have venison due to allergies. He loves this boneless venison. It is despatched as soon as I order and delivered very quickly. Online support has been... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Magasin d'alimentation animale
  2. Producteur de produits alimentaires
  3. Livraison de repas à domicile
  4. Animalerie
  5. Magasin d'articles pour animaux

À propos de Mersey Raw

Écrit par l'entreprise

Mersey Raw

Do you love your pets more than anything in this world? Well so do I and that is why I started Mersey Raw. My name is Ben Mcintyre, Founder and CEO of Mersey Raw. I am the biggest dog lover you will ever meet and my passion for dogs and animal health is the driving force behind it all. It is my belief that the benefits a raw diet can bring to a dog can be truly life changing and I am passionate to make a difference. I truly believe the conventional, commercial kibble diet dogs are fed is completely corrupted by greed and profit and serve no purpose or benefit to your pet.

Shop Raw Find Out More

Coordonnées de contact

4,8

Excellent

TrustScore 5 sur 5

975 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

BELIEVE THE HYPE!

Lovely, family owned company, good quality ingredients and fast delivery what more could a dog ask for! We won’t be using anyone else! 💕

4 août 2025
Avis spontané
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Réponse de Mersey Raw

Hi Jess,

We're so glad you're happy with our quality and delivery, thanks for the excellent review!

Team Mersey Raw

Noté 5 sur 5 étoiles

Brilliant quality & easy to use

I have been feeding raw for a few years now & as i have a dog that is highly sensitive to most meat proteins it's very hard to get raw venison meat only! He cannot digest bone in either! He had been on Durhams but they stopped making it so I had to search for an alternative & Mersey Raw fit the bill I have used it for a few weeks now & it is brilliant & easy to use so will be ordering for the foreseeable!

9 août 2025
Avis spontané
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Réponse de Mersey Raw

Hi Amanda,

We’re really pleased to hear that our venison mince has been such a good fit for your dog, especially with his sensitivities, it’s exactly why we wanted to make this option available. We’re so glad it’s working well for you, and we really appreciate your support.

Thanks for the great review!

Team Mersey Raw

Noté 5 sur 5 étoiles

10/10!!

I’ve got two frenchies and have recently discovered that one has an allergy to either poultry or the grain that poultry are fed, either way it’s dictated the way I feed them since. I’ve tried a few different raw food suppliers and by far this is the best, I love the pack size, the way it’s delivered, everything- really impressed!

14 août 2025
Avis spontané
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Réponse de Mersey Raw

Hi Danielle,

We're really glad to hear you're happy with our products and delivery.

Thanks for your great review!

Team Mersey Raw

Noté 5 sur 5 étoiles

Exceptional

Seriously impressed. My pug has recently moved to a raw diet. After seeing an add for mersey i decided to give or a shot. Delivery arrived exceptionally quick(with a note saying it must be delivered today). The starter pack is exceptionally good and will last my boy at least 3 weeks. That is exceptional value. Also the boxes a perfect for packing kids snacks in and even for my spice blends

11 août 2025
Avis spontané
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Réponse de Mersey Raw

Hi Joanne,

We're really glad to hear your delivery arrived promptly and that you're happy with our value.

It's also great to hear you've got other uses for the fully recyclable tubs.

Thanks for the great review!

Team Mersey Raw

Noté 5 sur 5 étoiles

Highly recommended

I’ve switched my somewhat fussy dog to Mersey Raw and he is absolutely loving it! The drier texture and quality ingredients suits him perfectly. He is prone to bottom issues and so far we haven’t had one problem since using this food. I’ve just ordered some of the frozen treats for him to enjoy in this hot weather. Overall, excellent quality, easy ordering and quick delivery result in a happy dog and owners!

13 août 2025
Avis spontané
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Réponse de Mersey Raw

Hi Emma,

It's really great to hear your fussy pup is enjoying Mersey Raw and that he's doing so well!

We hope he enjoys the treats, too!

Thanks for the great review.

Team Mersey Raw

Noté 5 sur 5 étoiles

Just returning to raw feeding after…

Just returning to raw feeding after several years and find so much more choice now. Tried several different products but we've found Mersey Raw to be by far the best for our needs. Just "ticks all the boxes"!
Our 3 dogs love it, delivery was fast and reliable,stools are good , normal and minimal. Handling it is easy and clean, variety available is excellent and its all good quality. We've just had our 2nd box delivered and are planning to take out a subscription next order.
Undoubtedly, the dogs do so much better when raw fed, Mersey Raw make raw feeding so much easier.

11 août 2025
Avis spontané
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Réponse de Mersey Raw

Hi Mary,

It's great to hear you're coming back to raw feeding, and we're so glad that you're happy with our quality and ease of use.

Thanks for the great review!

Team Mersey Raw

Noté 5 sur 5 étoiles

Great food, fast delivery, lovely people

I have been raw feeding my dog for years, but she is fussy about food and also has many intolerances. Single protein raw minces, of good quality, are not always easy to find especially when many companies have started sneaking in cheaper meats to bulk out food, usually chicken which is no go for us. So I have been really happy to find Mersey Raw. They are also lovely helpful people and very efficient. Cannot recommend them enough.

23 juillet 2025
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Réponse de Mersey Raw

Hi Rebecca,

We're really glad you found us and that we're a good fit for your pup.

Thanks for the great review!

Team Mersey Raw

Noté 5 sur 5 étoiles

Great options for first time raw users

Great options for first time raw users, quality food for the dog, she gets so excited when the tub comes out and they're always there if you have any questions.

12 août 2025
Avis spontané
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Réponse de Mersey Raw

Hi,

We're really glad to hear your pup is enjoying Mersey Raw and that you're happy with the quality.

Thank for the great review!

Team Mersey Raw

Noté 5 sur 5 étoiles

Amazing quality!

Amazing quality treats and bones. My fur babies absolutely love them. Will definitely be giving the raw food a go once they have finished the brand they are currently on. Fast delivery and carefully packed to make sure all the goods are safe and still well preserved even when you’re not home to accept delivery. Fantastic company. Thank you for keeping my babies so happy.

12 août 2025
Avis spontané
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Réponse de Mersey Raw

Hi Courtney,

We're really glad to hear your fur babies are enjoying our treats and bones, and we hope they'll love our raw food, too!

Thanks so much for the great review.

Team Mersey Raw

Noté 5 sur 5 étoiles

Mersey raw dog food…

Mersey raw is the best raw dog food provider there is about

11 août 2025
Avis spontané
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Réponse de Mersey Raw

Hi David,

Thanks so much for the great review!

Team Mersey Raw

Noté 4 sur 5 étoiles

Great food but no 1kg boxes?

Really good product and would buy again but I wish the boxes were 1kg and not 2x 500g when you buy a kilo. Just feels like a lot of plastic waste? Doesn’t say if you can recycle either. My girls love the food though and the food is good quality.

21 juillet 2025
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Réponse de Mersey Raw

Hi Kate,

Our 1kg tubs aren't currently available for shipping and, as stated in the product description, will be substituted for 2x500g if they're not available, but we do leave them on our website so that customers can still benefit from the price.

Our white tubs are fully recyclable in your normal kerb-side recycling.

It's really great to hear your girls are loving the food, thanks for the review.

Team Mersey Raw

Noté 1 sur 5 étoiles

4 of the tubs of food were cracked…

4 of the tubs of food were cracked open on arrival probably due to the insufficient packaging as no padding so therefore wouldn’t use again due to the waste of food

21 juillet 2025
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Réponse de Mersey Raw

Hi Nicola,

We’re really sorry to hear about the condition of your order, that’s certainly not the standard we aim for. If you had contacted us directly, we would have been happy to resolve the issue for you straight away.

Our boxes are packed with insulated wool liners and ice packs to keep the food frozen in transit, and damage to tubs is very rare. However, we take all feedback seriously and will review your comments with our packing team.

We’d still like to look into this for you, so please do get in touch with your order details and photos of the damage so we can investigate further.

Team Mersey Raw

Noté 3 sur 5 étoiles

Be very careful when ordering from this…

Ordered a batch of dog food…unfortunately I’d requested a standing order my mistake…I didn’t realise this until I was notified of my repeat order.
Raw food didn’t suit my dog…it have her diarrhoea. When I contacted them to tell them of my mistake..they said they would stop any further deliveries and cancel my subscription

7 août 2025
Avis spontané
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Réponse de Mersey Raw

Hi Neil,

We’re sorry to hear you’ve had a disappointing experience and that the food didn’t suit your dog, we know every dog is different, and what works well for one may not for another.

When you placed your first order, it was set up as a subscription, which is why a second order was generated automatically. We do send a subscription confirmation email at the time of set-up, as well as an upcoming order reminder email two days before the next payment is due, to give time to make any changes or cancel. We’re sorry if these emails were missed.

Our subscriptions can be cancelled by popping an email over to us. While we don’t offer telephone support, our customer service team monitors emails closely and responds quickly during working hours.

I can confirm that your subscription has now been cancelled as requested.

Noté 5 sur 5 étoiles

My dogs absolutely love the food

My dogs absolutely love the food, it always smells fresh, , great selection and is well packaged. Also exemplary customer service .

6 août 2025
Avis spontané
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Réponse de Mersey Raw

Hi Hubert,

We're really glad to hear your dogs are enjoying Mersey Raw an that you're happy with our customer service.

Thanks for the great review!

Team Mersey Raw

Noté 5 sur 5 étoiles

Amazing

Our new french bulldog puppy is absolutely loving mersey Raw after a previous failed attempt to transition we tried one last time with mersey Raw and hit the jackpot meals gone in seconds happy healthy pup definitely going to be long time customers

29 juillet 2025
Avis spontané
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Réponse de Mersey Raw

Hi Kelly,

We're really glad to hear your Frenchie is enjoying Mersey Raw!

Thank you for the great review.

Team Mersey Raw.

Noté 5 sur 5 étoiles

Excellent texture

I have been buying raw locally, but was frustrated with the out of stock situation with the dogs favourite , this is my second full order, literally arrives free the next day, and the quality is excellent, I ordered a different product by mistake, but needn't have worried, the same great texture and not a mushy paste.

23 juillet 2025
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Réponse de Mersey Raw

Hi Kate,

We're really glad to hear you're happy with the quality.

Thanks for the great review!

Team Mersey Raw

Noté 5 sur 5 étoiles

Fantastic company and quality food

My dog loves Mersey Raw, especially the exotic bundle. The choices are fantastic and the quality is excellent. I really like the packaging, it's not messy at all like some raw food packaging. The treats and raw sprats are great too. Delivery is always speedy and well packaged to keep frozen. We will continue to use, fantastic company.

23 juillet 2025
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Réponse de Mersey Raw

Hi Rachel,

We're really glad to hear your pup is enjoying Mersey Raw and that you're happy with our quality and service.

Thanks for the great review!

Team Mersey Raw

Noté 5 sur 5 étoiles

Great quality customer service and next…

Great quality customer service and next day delivery any probs and customer care 👍 😀

22 juillet 2025
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Réponse de Mersey Raw

Hi Gwyneth,

We're really glad to hear you're happy with our delivery and customer service.

Thanks for the great review!

Team Mersey Raw

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