The contact was so personal, I felt like Irwan actually cared and was genuinely grateful for my order. Delivery was swift and I was kept informed about when I would receive my order. When it did arriv... Voir plus
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My product has a fault with the outline of the design not complete. Have sent 2 emails and a Facebook message over the course of a week asking for this to be resolved, no response to any of my message... Voir plus
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Amazing company and product. The sweatshirt was of great quality. The colour, just beautiful. The delivery was quick and I'd paid extra for the writing on the sleeve and it was worth every penny.... Voir plus
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I bought a hoodie with mine and my friends dog on as a gift for her, as they are moving to Canada. The hoodie was gorgeous!!! The packaging was beautifully done, with a copy of the photo, and two litt... Voir plus
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À propos de l'entreprise
Écrit par l'entreprise
We create hand-drawn outline arts of your memorable moments keeping your sweet memories close to your heart 💕
Coordonnées de contact
3 Bridge Street, KT22 8BL, Leatherhead, Royaume-Uni
- hello@momentsmade.co.uk
- momentsmade.co.uk
4,4
Excellent
161 avis
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Perfect gift
I bought a hoodie with mine and my friends dog on as a gift for her, as they are moving to Canada. The hoodie was gorgeous!!! The packaging was beautifully done, with a copy of the photo, and two little wooden keyrings included. It really made it special. It also made her cry! Thank you 💛
20 juillet 2026
Avis spontané
Réponse de MomentsMade
Hi Jane! Oh my goodness.. Honestly, it's been my pleasure working on your order. You're so kind, doing this for your friend as they are moving to Canada. I'm so happy to hear that she's loving it. I hope that the hoodie that I made would forever capture not just the memories embroidered on it, but the thought and love you have for one another.
Thank you so much Jane, the pleasure is all mine.
With love,
Irwan
Founder
Great service and product ♥️
The contact was so personal, I felt like Irwan actually cared and was genuinely grateful for my order. Delivery was swift and I was kept informed about when I would receive my order. When it did arrive, it was beautifully packaged and contained some really nice touches. The t shirt itself was really high quality. Would definitely order again for a special present!
7 juillet 2026
Réponse de MomentsMade
Hi Amy! I'm sooo happy to hear from you! It's been a pleasure working on your order again. I remember working on your order and so happy to hear you're loving our new packaging & special touches inside it too :)
Thank you SOOo much once again for coming back! This means so much!
With love,
Irwan
Founder
Very professionally made
Very professionally made . Neat and tidy. Quality off the chart. Will definitely use again in the future.
26 juin 2026
Réponse de MomentsMade
Hi Ben! Thank you so much for sharing your experience. I'm so glad and happy to hear this. Thank you once again! Please get in touch and I'm looking forward to hearing back from you soon :)
With love,
Irwan
Founder
Absolutely beautiful
Absolutely beautiful gift, kept in touch and delivery was fast, thank you so much. Keep doing what you're doing!
19 juin 2026
Avis spontané
Réponse de MomentsMade
Hey Josie! So grateful to hear from you. I really hope that the gift has brought so much joy on Father's Day, a reminder that there's always someone out there who cares 🤎. Thank you so much once again for allowing us to be part of this, and thank you for making our world a better place, by thinking of others :)
With love,
Irwan
Founder
I like the whole idea of what Irwan and…
I like the whole idea of what Irwan and MomentsMade are doing. My most recent purchase is great.
19 juin 2026
Avis spontané
Réponse de MomentsMade
Hi Michael, thank you so so much for taking time to share your honest feedback. I'm beyond happy to hear that you're loving your most recent order. Thank you for supporting us for the past couple of years too 🤎.
With love,
Irwan
Founder
Great present for a partner
The quality is very nice and was a quick delivery. My partner loves the gift.
8 juin 2026
Réponse de MomentsMade
Hi Jordan, thank you so much for taking time to share your recent experience with us. Reading this has put such a wide smile, as I remember working on your order, putting a special date and message on the sleeve too :)
Thank you once again, Jordan for choosing to support my small business and my dream.
Many thanks,
Irwan
Founder
Exceptional Service
Exceptional Service - kept in constant contact, answered all my questions and shipped to my partner in Australia. So pleased with the final product - my partner was over the moon. Highly recommend!
4 juin 2026
Réponse de MomentsMade
Hi Holly! I'm soo happy to see this, thank you so much for taking time out in your day to share your experience with us. It's such a pleasure to part-take in preparing this Birthday gift surprise to your partner all the way in Australia. Thank you so much for your patience, and you've been so kind all through out too. Thank you once again!
Many thanks,
Irwan
Founder
My product has a fault with the outline…
My product has a fault with the outline of the design not complete. Have sent 2 emails and a Facebook message over the course of a week asking for this to be resolved, no response to any of my messages and instead constant marketing messages and requests for reviews! I had a problem the first time I ordered with this company but wanted to give it a second try. Wish I hadn’t! Very expensive, poor service and left feeling very under valued as a customer.
16 juin 2026
Avis spontané
Réponse de MomentsMade
Afternoon Mrs Maddie, thank you for taking time to share your honest feedback of your recent order from us. First of all, I'd like to apologise for the communication issue we had on your first order. It meant so much to hear that you decided to give us a second chance. Regarding your most recent order, I'm so glad that we managed to resolve it by sending a replacement with an additional single embroidery line to fully capture the memories you've shared with us. Thank you so much once again Mrs Maddie for coming back and supporting my dream, through MomentsMade.
Many thanks,
Irwan
Founder
Amazing company and product
Amazing company and product. The sweatshirt was of great quality. The colour, just beautiful.
The delivery was quick and I'd paid extra for the writing on the sleeve and it was worth every penny.
All the little unexpected extras were wonderful to receive too.
Thank you for creating such a special moment. I will definitely be buying more items soon.
1 juin 2026
Réponse de MomentsMade
Hi Danielle! Oh my goodness, so happy to read this, THANK YOU so much for sharing your precious moment with your mum. I will always remember this, and yes especially the handwriting on the sleeve, to others it may not mean much, but to those who knows who wrote it.. it means the world. Thank you once again for choosing to support my dream, this means so much.
Many thanks,
Irwan
Founder
Réponse de MomentsMade
Becky, the pleasure is all mine. Your order has truly inspired many others too. Seeing how much love you have for and from your dad, it's just so inspiring. P.s. I hope you both had a blast at the Download festival. Thank you once again for choosing to support my dream, while cherishing your memories with your Dad :)
With love,
Irwan
Founder
What a fantastic company!
Amazing service from start to finish. I had a quick response to my queries before I had even placed the order, and during. The finished product was lovely and felt really personal.
18 mai 2026
Réponse de MomentsMade
Hi Suria, I'm so happy knowing that you had a great first time experience with us. This means soo much, as I remember working on your order, combining multiple photos into one, making sure no one is left behind :) Thank you once again for sharing this precious memory with me, and please stay in touch!
With love,
Irwan
Founder
Such a great item
Such a great item. The fabric feels extra soft. The embroidery is perfect. And the packaging?! Ready to gift (although you can check the item without messing the packaging up - nice touch), with such care and love. I cannot wait to gift this to its intended owner. Thank you!
11 mai 2026
Great quality jumper and the sewing as…
Great quality jumper and the sewing as amazing. Absolutely love it and 100% recommend!
21 avril 2026
The product was very good quality and I…
The product was very good quality and I had constant and timely communication with the creator throughout the process
27 février 2026
The quality of the clothing.
The quality of the clothing.
The time of delivery.
Quality of the stitching.
The fit.
The key rings.
The packaging.
What more can anyone ask for can’t wait to purchase more from you guys thanks alot ❤️👏🏾
27 février 2026
Made my boyfriend's valentine's day!
Ordered the customised sweatshirt using a photo from a recent couple's trip to Paris, and the recreation of it in embroidery form on the sweatshirt was incredible. The colours photographed in the image deck are really reflected in the clothing, at least the maroon, in my experience.
The unisex sizing on the website did make me a little hesitant as I wasn't entirely confident it would be correct, however the unisex S really did matchup to brand name jumpers of mens S really well, and fitted my boyfriend perfectly.
We both loved how it came out, it really made his day, and I've now ordered the same photo on a different colour sweatshirt for myself.
2 février 2026
Highly recommend
The hoodies are so lovely! I’ve bought several for friends and family.
27 janvier 2026
Réponse de MomentsMade
Hey Hannah! I'm soooo happy to hear that you're loving your orders. It's always been our pleasure to work and make gifts that truly comes from the heart. Thank you so much for being one of our biggest supporters.
Many thanks,
Irwan
Founder
Is my third time ordering from this…
Is my third time ordering from this website, I love the product and the good quality, no problem with the delivery very fast and the communication is great. Highly recommend.
20 janvier 2026
Avis spontané
Réponse de MomentsMade
Oh my goodness! Thank you SOOOOO much Mrs Bustamante! You're truly so kind. I really appreciate your effort to share your experience with others. Thank you so much and it's always been our pleasure creating gifts that truly comes from the heart.
Many thanks,
Irwan
Founder
£60 for faulty item - NO reply from company
Ordered a personalised hoodie for £60 only to find that one of the openings to the tassels is faulty. Three emails have been sent to Moments Made prior to writing this review and NO reply from the company themselves. Save your money and go elsewhere.
10 janvier 2026
Avis spontané
Réponse de MomentsMade
Hi Tamsyn, thank you so much for your time sharing your experience here. I'm really sorry once again for this mistake for not spotting the defect on the garment before posting it out. In response, I've already sent you a separate emails few days ago, confirming that I'm making a new replacement for your order and to be posted tomorrow. Once again, I'm really sorry for this, thank you for supporting my small business 😊🙏🏽
Irwan
Founder
Expectations exceeded!
I was hesitant to order because I wasn't sure what I'd actually get.. but my expectations were totally exceeded! I didn't have a quality photo to use, only a screenshot from a video. I messaged Irwan and he was quick to respond and very friendly. We used the photo and the sweatshirt turned out perfect. The quality of the jumper, the image, the packaging. I cried happy tears. Thank you so much!
19 décembre 2025
Avis spontané
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