MomentsMade Avis 

164
TrustScore 4.5 sur 5

4,4

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Very responsive and great execution! Very grateful to have the product just in time for my husband birthday celebration. Good luck and more success come to momentsmade!

Noté 5 sur 5 étoiles

The contact was so personal, I felt like Irwan actually cared and was genuinely grateful for my order. Delivery was swift and I was kept informed about when I would receive my order. When it did arriv... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Amazing company and product. The sweatshirt was of great quality. The colour, just beautiful. The delivery was quick and I'd paid extra for the writing on the sleeve and it was worth every penny.... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

My product has a fault with the outline of the design not complete. Have sent 2 emails and a Facebook message over the course of a week asking for this to be resolved, no response to any of my message... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Boutique de cadeaux

Écrit par l'entreprise

We create hand-drawn outline arts of your memorable moments keeping your sweet memories close to your heart 💕


Coordonnées de contact

4,4

Excellent

TrustScore 4.5 sur 5

164 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 48 heures

Comment cette entreprise utilise Trustpilot

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4,4

Tous les avis

(164)

32 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

I bought it as a birthday present for…

I bought it as a birthday present for my husband, using one of the coolest photos he had with our dog (that passed away 2 years ago). He absolutely loved, I could see from his expression was something he didn’t expect at all and it made him so happy. It brought tears to my eyes, what a lovely memory ❤️

1 mars 2025
Logo de MomentsMade

Réponse de MomentsMade

Hi Barbara! Thank you so much for your feedback. I'm so happy to hear that your husband is loving his gift! It's such a privilege to be able to work on your order. Thank you for supporting my small business, it means a lot for me 🙏🏽❤️. I hope that our artwork can always keep their memories alive for many years to come!


With love & gratitude,

Irwan
Founder

Noté 5 sur 5 étoiles

Best gift ever!!

What a lovely gift, made with accuracy and top attention to detail! It’s a unique idea for your special someone, drawn by hand I believe and crafted and packed with care. Will absolutely order again!

15 février 2025
Avis spontané
Noté 5 sur 5 étoiles

2 Jumpers Bundle

Was worried at first about actually buying 2 jumpers incase the printing was wrong or the sleeve print was wrong but turned out perfect, very happy with the jumpers 😁

29 janvier 2025
Noté 1 sur 5 étoiles

Disappointed is an understatement

Disappointed is an understatement. I ordered 2 matching hoodies in plenty of time for Valentine's day, after a frustrating delay between receiving an email telling me my order had been dispatched and the parcel actually being handed over to Royal Mail... They arrived and one hoody has a completely random date on and the wrong placement! I've tried multiple times to contact the seller via email and Instagram and have been promised it would be resolved and I'd get a replacement in time for Valentine's day, but now I'm being ghosted.

I sent a photo with my initial email and then told they need 2 photos before they will send a replacement... why? My original email clearly showed the hoody was incorrect. Now I'm still left wondering if the replacement will arrive and we're now 3 days before Valentine's Day so I'm not hopeful at all. It has completely ruined what I thought was going to be a cute gift. I now have limited time to go out and find an alternative gift, meanwhile being £60+ down on what I'd already spent. I question whether this company is actually based in the UK as they promote given the delay in shipping and response times.

I hope they will stick to their word and send the replacement in time, but I'd hesitate before using them again.

10 février 2024
Avis spontané
Noté 5 sur 5 étoiles

Happy is a understatement!

I ordered this for my partner as a valentines gift and to say I’m happy is just an understatement. It’s such a soft and beautiful material the quality is outstanding. The Roman numerals are a reminder of the start of our relationship is such a sweet and personal touch that they help bring to life. It’s more than just a hoodie for me it’s a reminder of our love and I cannot thank irwan and their team for making it happen. I will definitely be coming back again to get myself one. Do not hesitate to purchase from them absolutely amazing.

8 février 2025
Avis spontané
Noté 1 sur 5 étoiles

Awful experience

Awful experience, I will be seeking a refund through my bank unless rectified soon. The team completely messed up my order and are now ignoring all attempts to get in touch with them.
I’m extremely frustrated and disappointed as I was excited for my design and the team were initially great with their customer service.
Order number 8K73NC21L

6 janvier 2025
Noté 5 sur 5 étoiles

Amazing product!

Amazing product!

6 janvier 2025
Logo de MomentsMade

Réponse de MomentsMade

Thank you so much Sophie! It's been a joy working on your order and we're so happy to hear that you're loving our work! Thank you once again for supporting our dream.

Noté 5 sur 5 étoiles

I ordered one hoodie and two coasters…

I ordered one hoodie and two coasters as Christmas presents for family members. Was really happy with the products when they arrived. Really good quality, and very quick delivery too. I ordered in mid November to allow enough time, but order was here within 5 days. Will definitely recommend to others and be using myself again in the future too.

22 novembre 2024
Avis spontané
Noté 5 sur 5 étoiles

I’ve got 3 hoodies now

I’ve got 3 hoodies now - 2 last year and 1 this year and I’ve never had any issues with the hoodies or the delivery. The condition of the hoodies I ordered last year are pretty much the same as the one I just received, so pretty good quality too.

23 décembre 2024
Avis spontané
Noté 5 sur 5 étoiles

Just wow!

Just wow!
Thank you so so much!
I ordered a hoodie for my sister who recently lost her son and the picture is better than I could have imagined.
I am absolutely over the moon with this jumper. It arrived today and I can’t wait to give it to her.
Communication and service was brilliant. Delivery was very quick.

23 décembre 2024
Avis spontané
Noté 5 sur 5 étoiles

The best order I've made for Christmas this year!

Easy to order and upload photo. Good email communication (not too much!!) and arrived promptly. Beautifully packaged with care, and with my original photo included too so easy to see the original picture and the finished product side by side. Great quality T-shirt and embroidered so precisely and neatly. Looks perfect! Couldn't ask for more and will definitely be ordering again!

13 décembre 2024
Avis spontané
Noté 5 sur 5 étoiles

amazing!!

amazing hoodie the quality is amazing and is so soft in general just lovw!

18 décembre 2024
Avis spontané

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