Very responsive and great execution! Very grateful to have the product just in time for my husband birthday celebration. Good luck and more success come to momentsmade!
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
The contact was so personal, I felt like Irwan actually cared and was genuinely grateful for my order. Delivery was swift and I was kept informed about when I would receive my order. When it did arriv... Voir plus
L'entreprise a répondu
Amazing company and product. The sweatshirt was of great quality. The colour, just beautiful. The delivery was quick and I'd paid extra for the writing on the sleeve and it was worth every penny.... Voir plus
L'entreprise a répondu
My product has a fault with the outline of the design not complete. Have sent 2 emails and a Facebook message over the course of a week asking for this to be resolved, no response to any of my message... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
We create hand-drawn outline arts of your memorable moments keeping your sweet memories close to your heart 💕
Coordonnées de contact
3 Bridge Street, KT22 8BL, Leatherhead, Royaume-Uni
- hello@momentsmade.co.uk
- momentsmade.co.uk
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 48 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Love love love
I haven’t loved a company as much as MomentsMade in a long time.
Irwin was so kind and helpful, quick to reply and send the personalised t shirt.
I made a late Father’s Day order and it arrived on time and matched the submitted photo accurately. Love they’re a local business trying to make people’s lives a bit easier and happier, even in a small way.
Love the product, the service and their cause. Can’t recommend them enough.

Réponse de MomentsMade
Very good quality
Very good quality! And you can feel the passion from the owner! Definitely will order again for the whole family!

Réponse de MomentsMade
Great experience shopping at moments made!
From start to finish the experience of shopping was great - everything felt very personalised and you can tell the passion the team have for the business! The communication was great and delivery was prompt, and the item was of v. good quality :)

Réponse de MomentsMade
Personalised hand drawn t shirt
Love the personalised t shirt which was hand drawn from a photo I submitted and I was really pleased with the result. Also received a personal video message from the founder the the company which was a nice touch and feels great to support such a lovely independent company.

Réponse de MomentsMade
Comfort
My partner passed away atjust 30 years old very unexpectedly in February. This is the second purchase I’ve made from moments made. The 2 hoodies I’ve bought just bring comfort, they are my favourite and the quality of them is amazing

Réponse de MomentsMade
A hoodie to keep
My better half is in love with his personalized hoodie.
The quality is amazing and it makes a perfect forever memory.
Thank you to the team for keeping us updated about the order and delivery progress.
We can only recommend MomentsMade to everyone who wants to surprise someone they love or even get something amazing for themselves.

Réponse de MomentsMade
Great item
Great item, it looks perfect. The person I bought it for was absolutely chuffed and won't take it off. Beautiful items
Memories of Dusty
My son sent a photo of My very loved dog Dusty which was imprinted on a sweatshirt.Was such a lovely memory sweatshirt top notch . Her name on the sleeve with red hearts . Heartbroken but the best gift.
Fantastic service
Fantastic service, my partner loved his zipper, he thought it was a great idea.
Great Company
Great Company, I've ordered twice now and both orders have came quickly and been brilliant!
100% recommend!
My experience with MomentsMade was a quick, reliable, friendly service. My slate coasters are absolutely beautiful. Would 100% recommend!
I left this review on their website but…
I left this review on their website but they've hidden it, so I've gone from a two star rating to one.
I was excited to order a customised t-shirt as a gift, but unfortunately, the experience has been a little disappointing. I knew you didn't get to see or approve the customisation before it’s printed, which other embroidery companies do allow, but thought I would trust the process. The outline on my t-shirt didn’t turn out as well and missed some key details from the photo that badly portray the person I'm gifting it to. Sadly, they told me there’s no option to make changes either unless I buy another one, so I’m now stuck with quite an expensive t-shirt that I’m not sure the gift recipient will like. The quality of the t-shirt itself is also not great — it feels quite thin, and the colour I ordered (navy) looks black in person, which wasn't what I was expecting.
Emotional Gift
Got quite emotional opening this gift for my mum! The embroidery of something so personal, like loved ones, is really special and unique. Momentsmade took the only photograph of my parents with all 7 of their grandchildren and turned it into a wearable sweater that I know my mum will treasure!
Disappointed
The website claimed it would arrive by Mother’s Day, it didn’t.
Also I paid £20 extra to have my sons writing embroidered on the sleeve, it’s appalling quality. You can’t read what it says and it’s all coming away from the jumper.
I have emailed twice and yet to get back to me. Yet I’ve received multiple emails to review my product. I would appreciate someone getting back in touch with me.
Such a shame, we’ve had a couple of jumpers from here before and loved them. Very disappointed in this one. Don’t know what’s gone wrong.
good product. Disappointing service
I was happy with the product but the delivery was late. i got a notification on Wednesday saying the order was dispatched but i didn't get delivery until the following Monday, despite the 48 hour delivery service paid for, the day after mothers day. I was unable to get a response when trying to contact people to get an update
The most incredible gift I’ve ever…
The most incredible gift I’ve ever purchased. I ordered a gold pendant for my grandmother with a photo of her 3 children, one of which we sadly lost recently and I know how much it hurts my grandmother but this one photo is so special to her and to now have that image on a wearable beautiful gold pendant is truly incredible. What an incredible business momentsmade is, enabling the creation of gifts that are truly breathtakingly special. My grandmother will be overjoyed as will others who see the gift at her birthday. Thank you for such a unique gift.
Everything I wanted and MORE!! Thank you all so much 🤍
I ordered a jumper for my boyfriend after his dog passed away with a photo of him and his dog on the front and his dog’s paw print on the sleeve. We received the jumper today and just wow 🤩 the quality, the detail, the thought and care they put into this jumper is amazing! Irwan and his incredible team have made a sad moment into to such a special memory and I honestly can’t thank them enough! It was such a lovely surprise for my boyfriend
The customer service was also brilliant! Quick to respond, understood what you are asking for, so thoughtful and caring and made the process so much smoother. I can’t fault them one bit!
I will definitely be ordering again in the future! The quality you get for the price is amazing!
Thank you all SOO much 🫶🏻
Absolutely appalling service
Absolutely appalling service. Ordered in time for a birthday present. received an email to say it had been posted but no tracking details. Multiple attempts to contact the company. 2 weeks later the email to say they have lost my picture but yet tell me my order has been posted. Asked for a refund but don't hold out much hope. Avoid at all costs!

Réponse de MomentsMade
Amazing experience
Great service, I messaged with a photo to ensure it would be a good fit and they got back to me the next day. The quality is excellent and I loved that they added a printed photo of the image used also. Can’t wait to use again! Shipping did take a while but ordered far in advance so not a problem and expected as it’s a small business.

Réponse de MomentsMade
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.







