MomentsMade Avis 

164
TrustScore 4.5 sur 5

4,4

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Very responsive and great execution! Very grateful to have the product just in time for my husband birthday celebration. Good luck and more success come to momentsmade!

Noté 5 sur 5 étoiles

The contact was so personal, I felt like Irwan actually cared and was genuinely grateful for my order. Delivery was swift and I was kept informed about when I would receive my order. When it did arriv... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Amazing company and product. The sweatshirt was of great quality. The colour, just beautiful. The delivery was quick and I'd paid extra for the writing on the sleeve and it was worth every penny.... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

My product has a fault with the outline of the design not complete. Have sent 2 emails and a Facebook message over the course of a week asking for this to be resolved, no response to any of my message... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Boutique de cadeaux

Écrit par l'entreprise

We create hand-drawn outline arts of your memorable moments keeping your sweet memories close to your heart 💕


Coordonnées de contact

4,4

Excellent

TrustScore 4.5 sur 5

164 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 48 heures

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4,4

Tous les avis

(164)

32 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Love love love

I haven’t loved a company as much as MomentsMade in a long time.
Irwin was so kind and helpful, quick to reply and send the personalised t shirt.
I made a late Father’s Day order and it arrived on time and matched the submitted photo accurately. Love they’re a local business trying to make people’s lives a bit easier and happier, even in a small way.

Love the product, the service and their cause. Can’t recommend them enough.

16 juin 2025
Avis spontané
Logo de MomentsMade

Réponse de MomentsMade

Hi Rakhi! You're so special and kind! Reading your review has put such a wide smile on my face. It's been a pleasure working on your order and honestly, your support means the world to us! Thank you once again for supporting our mission and being there to spread love and kindness to the people around you!

With love & gratitude,

Irwan
Founder

Noté 5 sur 5 étoiles

Very good quality

Very good quality! And you can feel the passion from the owner! Definitely will order again for the whole family!

15 juin 2025
Avis spontané
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Réponse de MomentsMade

Hi Coco! This is so special and thank you so much for taking time to leave us a review! It's been a pleasure to work on your order and creating such special gift for Father's Day, and also early / late Mother's day for you too :)

Please take care and stay in touch, as your support means the world to me! Thank you.

With love and gratitude,

Irwan
Founder

Noté 5 sur 5 étoiles

Great experience shopping at moments made!

From start to finish the experience of shopping was great - everything felt very personalised and you can tell the passion the team have for the business! The communication was great and delivery was prompt, and the item was of v. good quality :)

13 juin 2025
Avis spontané
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Réponse de MomentsMade

Thank you so much for taking time to leave this review, this means so much! My wife and I are so grateful that you love your order and enjoyed the whole process. Thank you once again, and excited to capture your other special moments soon ❤️.

With love & gratitude,

Irwan - Founder

Noté 5 sur 5 étoiles

Personalised hand drawn t shirt

Love the personalised t shirt which was hand drawn from a photo I submitted and I was really pleased with the result. Also received a personal video message from the founder the the company which was a nice touch and feels great to support such a lovely independent company.

29 mai 2025
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Réponse de MomentsMade

Hi Tilly, Thank you so much for taking time to leave this review, this means so much! My wife and I are so grateful that you love your order and enjoyed the whole process. Thank you once again, and excited to capture your other special moments soon ❤️.

With love & gratitude,

Irwan - Founder

Noté 5 sur 5 étoiles

Comfort

My partner passed away atjust 30 years old very unexpectedly in February. This is the second purchase I’ve made from moments made. The 2 hoodies I’ve bought just bring comfort, they are my favourite and the quality of them is amazing

5 juin 2025
Avis spontané
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Réponse de MomentsMade

Hi Keera, once again please accept our condolences for the passing of your partner. We're beyond grateful that our work can bring comfort in such challenging period, and we're so happy to hear that our work is way beyond just a thread on a jumper, but a memory being sewn and becomes that reminder of the love you have. Please stay in touch Keera and take care! Speak to you soon!


With gratitude and love,

Irwan - Founder

Noté 5 sur 5 étoiles

A hoodie to keep

My better half is in love with his personalized hoodie.
The quality is amazing and it makes a perfect forever memory.
Thank you to the team for keeping us updated about the order and delivery progress.
We can only recommend MomentsMade to everyone who wants to surprise someone they love or even get something amazing for themselves.

27 mai 2025
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Réponse de MomentsMade

Hi Julia, thank you so much for your review. Hearing this makes me smile so wide today, knowing that our artwork has captured such a special memory and becomes that daily reminder. Thank you so much Julia for supporting my dream business, THANK YOU!.

With love & gratitude,

Irwan - Founder

Noté 5 sur 5 étoiles

Great item

Great item, it looks perfect. The person I bought it for was absolutely chuffed and won't take it off. Beautiful items

29 avril 2025
Noté 5 sur 5 étoiles

Memories of Dusty

My son sent a photo of My very loved dog Dusty which was imprinted on a sweatshirt.Was such a lovely memory sweatshirt top notch . Her name on the sleeve with red hearts . Heartbroken but the best gift.

8 avril 2025
Avis spontané
Noté 5 sur 5 étoiles

Great Company

Great Company, I've ordered twice now and both orders have came quickly and been brilliant!

2 mai 2025
Noté 5 sur 5 étoiles

100% recommend!

My experience with MomentsMade was a quick, reliable, friendly service. My slate coasters are absolutely beautiful. Would 100% recommend!

29 avril 2025
Noté 1 sur 5 étoiles

I left this review on their website but…

I left this review on their website but they've hidden it, so I've gone from a two star rating to one.

I was excited to order a customised t-shirt as a gift, but unfortunately, the experience has been a little disappointing. I knew you didn't get to see or approve the customisation before it’s printed, which other embroidery companies do allow, but thought I would trust the process. The outline on my t-shirt didn’t turn out as well and missed some key details from the photo that badly portray the person I'm gifting it to. Sadly, they told me there’s no option to make changes either unless I buy another one, so I’m now stuck with quite an expensive t-shirt that I’m not sure the gift recipient will like. The quality of the t-shirt itself is also not great — it feels quite thin, and the colour I ordered (navy) looks black in person, which wasn't what I was expecting.

18 avril 2025
Avis spontané
Noté 5 sur 5 étoiles

Emotional Gift

Got quite emotional opening this gift for my mum! The embroidery of something so personal, like loved ones, is really special and unique. Momentsmade took the only photograph of my parents with all 7 of their grandchildren and turned it into a wearable sweater that I know my mum will treasure!

14 avril 2025
Avis spontané
Noté 2 sur 5 étoiles

Disappointed

The website claimed it would arrive by Mother’s Day, it didn’t.
Also I paid £20 extra to have my sons writing embroidered on the sleeve, it’s appalling quality. You can’t read what it says and it’s all coming away from the jumper.
I have emailed twice and yet to get back to me. Yet I’ve received multiple emails to review my product. I would appreciate someone getting back in touch with me.
Such a shame, we’ve had a couple of jumpers from here before and loved them. Very disappointed in this one. Don’t know what’s gone wrong.

5 avril 2025
Avis spontané
Noté 3 sur 5 étoiles

good product. Disappointing service

I was happy with the product but the delivery was late. i got a notification on Wednesday saying the order was dispatched but i didn't get delivery until the following Monday, despite the 48 hour delivery service paid for, the day after mothers day. I was unable to get a response when trying to contact people to get an update

26 mars 2025
Noté 5 sur 5 étoiles

The most incredible gift I’ve ever…

The most incredible gift I’ve ever purchased. I ordered a gold pendant for my grandmother with a photo of her 3 children, one of which we sadly lost recently and I know how much it hurts my grandmother but this one photo is so special to her and to now have that image on a wearable beautiful gold pendant is truly incredible. What an incredible business momentsmade is, enabling the creation of gifts that are truly breathtakingly special. My grandmother will be overjoyed as will others who see the gift at her birthday. Thank you for such a unique gift.

25 mars 2025
Avis spontané
Noté 5 sur 5 étoiles

Everything I wanted and MORE!! Thank you all so much 🤍

I ordered a jumper for my boyfriend after his dog passed away with a photo of him and his dog on the front and his dog’s paw print on the sleeve. We received the jumper today and just wow 🤩 the quality, the detail, the thought and care they put into this jumper is amazing! Irwan and his incredible team have made a sad moment into to such a special memory and I honestly can’t thank them enough! It was such a lovely surprise for my boyfriend

The customer service was also brilliant! Quick to respond, understood what you are asking for, so thoughtful and caring and made the process so much smoother. I can’t fault them one bit!

I will definitely be ordering again in the future! The quality you get for the price is amazing!

Thank you all SOO much 🫶🏻

24 mars 2025
Avis spontané
Noté 1 sur 5 étoiles

Absolutely appalling service

Absolutely appalling service. Ordered in time for a birthday present. received an email to say it had been posted but no tracking details. Multiple attempts to contact the company. 2 weeks later the email to say they have lost my picture but yet tell me my order has been posted. Asked for a refund but don't hold out much hope. Avoid at all costs!

21 mars 2025
Avis spontané
Logo de MomentsMade

Réponse de MomentsMade

Hi Nicki! Thanks for your honest feedback. I'm really sorry that due to missing photo we couldn't complete your order in time. I wished that we could still work on your order, however we understand that you have opted for a full refund. Please take care and we hope that we could work on your future orders and ensure that we sent an email as soon as we noticed that the photo you uploaded wasn't uploaded properly.


Many thanks,

Irwan
Founder

Noté 5 sur 5 étoiles

Amazing experience

Great service, I messaged with a photo to ensure it would be a good fit and they got back to me the next day. The quality is excellent and I loved that they added a printed photo of the image used also. Can’t wait to use again! Shipping did take a while but ordered far in advance so not a problem and expected as it’s a small business.

18 mars 2025
Avis spontané
Logo de MomentsMade

Réponse de MomentsMade

Hi Sian! Thank you so much for your feedback. I'm so happy to hear that you're loving our artwork! We will definitely continue working on our shipping. It's such a privilege to be able to work on your order. Thank you for supporting my small business, it means a lot for me 🙏🏽❤️.


With love & gratitude,

Irwan
Founder

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