We honestly couldn’t recommend Amelia highly enough! She has supported us throughout what has been a long and sometimes stressful mortgage process, and we genuinely couldn’t have asked for a bet... Voir plus
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We are first‑time buyers and, being honest, completely clueless at the start. We had no idea how the process worked or how to get a mortgage. We had the pleasure of being introduced to Liam Lee, and h... Voir plus
L'entreprise a répondu
As first-time buyers, we were expecting the process of buying our first home to be quite daunting, and at times we weren’t sure where to start. However, Dave Vitler has been absolutely incredible... Voir plus
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We were in a unique position and needed our mortgage offer at great speed. Ronnie worked SO quickly and so efficiently for us and got this together rapidly. Not only this, but Ronnie made us feel comp... Voir plus
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À propos de l'entreprise
À propos de Mortgage Matters
Écrit par l'entreprise
Mortgage Matters is a customer driven mortgage advisory firm dedicated to helping people secure the right finance for their homes and property investments. Known for its clear communication and supportive approach, the company specialises in guiding clients through every stage of the mortgage process—from initial planning to completion—making what can feel overwhelming refreshingly straightforward.
Mortgage Matters offers a comprehensive range of services, including first time buyer support, home mover mortgages, remortgaging, buy to let finance, and specialist lending for more complex cases. The team works with a broad panel of lenders, giving clients access to competitive rates and products tailored to their individual circumstances. They also provide detailed affordability assessments, mortgage reviews, and ongoing advice to ensure clients stay informed as their needs evolve.
Education is central to the Mortgage Matters ethos. The company takes pride in breaking down industry jargon, explaining options clearly, and empowering clients to make confident decisions. Their advisers combine market knowledge with a warm, approachable style, building long term relationships based on trust and transparency.
With a commitment to integrity and personalised service, Mortgage Matters has earned a reputation as a reliable partner for homeowners, buyers, and investors seeking expert mortgage guidance across the UK.
Pay Nothing Until You Have Your Keys
Écrit par l'entreprise
- Free Advice PLUS Free Remortgaging for Life!
- Our advice is 100% free of charge. That's right, we won't charge you a penny until you are safely in your new home. And, when it comes time to remortgage, get back in touch with our 5-star advisors and we'll arrange the remortgage completely free of charge for you all the while you are still living at the house! We really are your mortgage advisors for life.
Coordonnées de contact
Christchurch House Beaufort Court, Rochester, ME2 4FX, Kent, Royaume-Uni
- 0800 014 2139
- hello@mortgagematters.co.uk
- mortgagematters.co.uk
4,9
Excellent
5 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
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Kiran Dhariwal was very knowledgable…
Kiran Dhariwal was very knowledgable and sorted out my mortgage with complete ease. Thanks to Kiran and the Mortgage Matters team.
13 avril 2026
Avis spontané
Réponse de Mortgage Matters
Hi James Rashid,
Thank you for taking the time to share your feedback. It’s great to hear that Kiran Dhariwal was able to use his knowledge as a mortgage advisor to make the mortgage process straightforward and stress-free for you. We’re pleased he and the Mortgage Matters team could provide clear mortgage advice and smooth support throughout. Your comments are a great reflection of the value of expert mortgage guidance when securing the right outcome.
Warm Regards,
Seymour the Owl
Steven Harris for the win :D
Steven Harris was an absolute godsend, he helped us from start to finish with our whole mortgage procedure, and we now have our completion date. He was always on hand to answer any questions we had and helped us overcome any problems we ran into along the way. Thank you so much :D - James and Ami
24 janvier 2026
Avis spontané
Réponse de Mortgage Matters
Hi James,
Thank you for sharing your experience, and it’s wonderful to hear that Steven Harris supported you throughout your journey to securing your completion date. We’re pleased he was able to provide clear mortgage advice and consistent mortgage support from start to finish, while being readily available to answer your questions and help resolve any issues along the way. It’s great to know his expert mortgage guidance helped make the mortgage process smoother for you both. We really appreciate your kind words and wish you all the best as you move into your new home.
Warm Regards,
Seymour the Owl
First time buyers
We are in the process of buying our first home and have been using the services of Dave Vitler as our mortgage broker. Dave has been fantastic - friendly , approachable , patient with all our questions , however small . He always gets back to us straight away , even having replies on a Sunday evening ! He has managed to get us a great product and interest rate even in the current climate . We’re very pleased with his services ! Thank you Dave
2 mai 2026
Avis spontané
Réponse de Mortgage Matters
Hi Rachel,
Thank you for sharing your feedback during your first-time buyer journey. It’s great to hear that Dave Vitler was able to provide clear mortgage advice and consistent mortgage support, while remaining responsive and approachable throughout the mortgage process. We’re pleased he could use his expertise as a mortgage advisor to help secure a strong product and competitive rate suited to your circumstances in the current market. Your comments are a great reflection of the value of expert mortgage guidance, especially for first-time buyer mortgage clients navigating such an important step.
Warm Regards,
Seymour the Owl
Perfect communication and clear tasks
Perfect communication and clear tasks. Very pleasant to deal with and very much recommendable.
Always patient with my questions and also when I got confused with some questions.
18 mars 2026
Avis spontané
Réponse de Mortgage Matters
Hi Gavin,
Thank you for your kind feedback. We are delighted to hear that you experienced clear communication and well-managed mortgage support throughout your journey with Mortgage Matters. It is great to know the team were patient with your questions and helped guide you through the mortgage process with clarity and reassurance, especially when things felt confusing. We really appreciate your recommendation and are pleased the service felt so positive and easy to deal with.
Warm Regards,
Seymour the Owl
Five star service
My husband and I have been using Dave for 12 years. He always provides a friendly and professional service. We always feel he goes above and beyond to deliver here’s to the next 12 years!!
27 avril 2026
Avis spontané
Réponse de Mortgage Matters
Hi Natalie,
Thank you for your lovely feedback. We are delighted to hear that Dave has consistently provided you and your husband with friendly and professional mortgage advice over the past 12 years. It is great to know his ongoing mortgage support and commitment to going above and beyond has given you confidence throughout your mortgage journey and remortgage needs. We really appreciate your continued trust and look forward to supporting you for many years to come.
Warm Regards,
Seymour the Owl
Fantastic experience with Mortgage Matters…
Our experience with Mortgage Matters was both extremely efficient and easy from beginning to end. Their communication was second to none, ensuring that all of our questions as first time buyers were answered clearly and promptly. The team were genuine and had our best interests at heart, assisting us with the Solicitors wherever and whenever possible and going over and above in terms of flexibility and being available. We personally had an excellent advisor, Nathan Wadmore (HIGHLY recommend), who consistently checked in with us to monitor our progress and answer any queries we had at any given point. To say he and his colleagues Natalie and Rebecca were helpful is an understatement and we are greatly appreciative of the time and effort they put in to get our sale over the line. We look forward to staying with Mortgage matters and using them again when it comes to selling/remortgaging in the future. Huge thanks to Nathan and the team. Kindest regards, Becca and Harry.
8 avril 2026
Avis spontané
Réponse de Mortgage Matters
Hi Becca and Harry,
Thank you for taking the time to share such a detailed review. We are delighted to hear that your first-time buyer mortgage experience with Mortgage Matters felt smooth, efficient, and well supported throughout. Nathan Wadmore, along with Natalie and Rebecca, will be pleased to know their mortgage advice and ongoing mortgage support helped guide you through each stage of the mortgage process, including assisting where possible with your solicitors. It is great to hear their communication and dedication gave you confidence from start to finish, and we truly appreciate your recommendation.
Warm Regards,
Seymour the Owl
DAVE VITLER- OUTSTANDING 👏
DAVE! OUTSTANDING!
As a first time buyer Dave couldn’t have been more helpful! Made the whole process simple & smooth! Always available to answer any questions and help with whatever was needed.
Would highly recommend Dave Vitler!
22 avril 2026
Avis spontané
Réponse de Mortgage Matters
Hi Mackenzie,
Thank you for sharing your feedback. We are delighted to hear that Dave Vitler provided such outstanding mortgage support and clear mortgage advice throughout your first-time buyer mortgage journey. It is great to know he helped make the mortgage process feel simple and smooth while remaining readily available to answer your questions whenever needed. We really appreciate your recommendation and will ensure your kind words are shared with Dave.
Warm Regards,
Seymour the Owl
Want to say a big thank you to Matthew…
Want to say a big thank you to Matthew Parish from Mortgage Matters! He has been so helpful throughout the process, i wouldn't be in the place i am now without him. He got my agreement in principle sorted before the recent interest rate increase and saved me £12k over 5 years!! Would happily recommend, thank you!
22 avril 2026
Avis spontané
Réponse de Mortgage Matters
Hi Alex,
Thank you for taking the time to share your experience. We are thrilled to hear that Matthew’s expert mortgage guidance and proactive mortgage support made such a positive difference during your mortgage process. Securing your agreement in principle at the right time and helping you achieve such significant savings is exactly the kind of dedicated mortgage advice we aim to provide. We really appreciate your recommendation and will be sure to pass on your kind words to Matthew.
Warm Regards,
Seymour the Owl
Great experience with Liam Lee
I worked with Liam Lee for my first-time mortgage. Really good experience, Liam explained things very clearly and took the time to run lots of different scenarios for me as I wasn't sure what kind of mortgage suited me best. I'm confident I ended up with the best rate available on the market at the time (confirmed by other brokers), and the service from Liam and team was really excellent. Highly recommend
5 décembre 2025
Avis spontané
Réponse de Mortgage Matters
Hi Alex,
Thank you for sharing your feedback about your experience with Liam. We are delighted to hear that his clear mortgage advice and expert mortgage guidance helped make your first-time buyer mortgage journey feel straightforward and well supported. Taking the time to explore different options is such an important part of the mortgage process, and it is wonderful to know Liam and the team helped you secure the right solution for your needs. We truly appreciate your recommendation.
Warm Regards,
Seymour the Owl
Ronnie Williamson-
Ronnie Williamson-
As First time buyers Ronnie was very friendly, guided us through the process and was very helpful every step of the way.
21 avril 2026
Avis spontané
Réponse de Mortgage Matters
Hi Leonie,
Thank you for sharing your experience. Ronnie will be pleased to know his friendly approach and mortgage advice helped guide you confidently through your first-time buyer mortgage. Providing clear, supportive mortgage guidance at every stage of the mortgage process is what our mortgage advisors strive for. We appreciate your feedback.
Warm Regards,
Seymour the Owl
Jo was absolutely amazing!
Jo was absolutely amazing!
From beginning to end she was so patient, kind and informative. We are first time buyers so she really took time to explain everything and put up with my endless questions, I would only use Jo going forward and highly recommend to anyone who needs her services.
10/10, amazing service
20 avril 2026
Avis spontané
Réponse de Mortgage Matters
Hi Victoria,
Thank you for your wonderful feedback. Jo will be delighted to know her patience and clear mortgage advice made such a positive difference as you navigated your first-time buyer mortgage. Taking the time to explain each step of the mortgage process and provide consistent mortgage support is exactly what our mortgage advisors aim to deliver. We truly appreciate your recommendation.
Warm Regards,
Seymour the Owl
Thanks to Andy for all his help and…
Thanks to Andy for all his help and guidance through my remortgaging. Stressful time in my life and I really appreciated his support.
17 avril 2026
Avis spontané
Réponse de Mortgage Matters
Hi Mark,
Thank you for taking the time to share your feedback. Andy will be really pleased to know his mortgage advice and support helped guide you through your remortgage during a challenging time. Providing clear and steady mortgage support throughout the mortgage process is something our mortgage advisors take pride in. We truly appreciate your comments.
Warm Regards,
Seymour the Owl
Great experience
Great experience from start to finish. Craig especially has been brilliant. Nothing was ever to kuch to ask. Kept me in the loop with updates during the whole moving process even after receiving the mortgage offer. Highly recommend
10 avril 2026
Avis spontané
Réponse de Mortgage Matters
Hi Madison,
Thank you for your lovely feedback. Craig will be delighted to hear that his mortgage advice and ongoing support kept you fully informed throughout the mortgage process, even after your offer was secured. It’s great to know he made everything feel straightforward and was always on hand to help. We really appreciate your recommendation.
Warm Regards,
Seymour the Owl
Mortgage broker James Anderson
Mortgage broker James Anderson
Working with James has been an outstanding experience from start to finish.
He was consistently helpful throughout the entire process and genuinely went above and beyond at every stage. After I made him aware of my ADHD and autism, he showed exceptional understanding and tailored his support to make everything as clear and stress‑free as possible.
His communication was excellent, always keeping me informed and never making me feel rushed or overwhelmed.
James is the first mortgage broker I would happily return to in the future, and I’m truly grateful for the care and dedication he showed. Highly recommended.
6 janvier 2026
Avis spontané
Réponse de Mortgage Matters
Hi,
Thank you for sharing such thoughtful feedback. James will be delighted to hear that his mortgage advice and tailored support made the mortgage process feel clear, comfortable and well-paced for you. It’s great to know his communication and understanding helped create such a positive experience throughout. We truly appreciate your recommendation and kind words.
Warm Regards,
Seymour the Owl
Kiran was very professional…
Kiran was very professional…
When your looking into mortgages you want to have peace of mind that your going to be looked after, Kiran went above and beyond being honest and looked into the best mortgage deal for us. Highly recommended hence the 5 stars. Tracy & Nick De Ste Croix
19 mars 2026
Avis spontané
Réponse de Mortgage Matters
Hi Tracy,
Thank you for your kind feedback. Kiran will be pleased to hear that his honest approach and professional mortgage advice gave you peace of mind throughout the process. It’s great that he was able to support you in finding the best mortgage deal and provide the reassurance you needed. We really appreciate your recommendation.
Warm Regards,
Seymour the Owl
I was supported by Ronnie from mortgage…
I was supported by Ronnie from mortgage matters. He will brilliant, very communicative and definitely found me a rate better than anyone else!
2 avril 2026
Avis spontané
Réponse de Mortgage Matters
Hi Megan,
Thank you for your great feedback. Ronnie will be delighted to hear that his mortgage advice and strong communication helped you secure a better rate and made the mortgage process easier for you. It’s great to know he was able to provide such effective mortgage support throughout. We really appreciate your recommendation.
Warm Regards,
Seymour the Owl
I am disgusted with your organization
I am disgusted with your organization, You have taken my data without permission and now have the audacity to send me mortgage reports which I didn't want.
I do not understand where you took my data from as I didn't provide it and I will be following this up with my Mortgage provider.
13 janvier 2026
Avis spontané
Réponse de Mortgage Matters
Thank you very much for reaching out. I am sorry that you have had cause to raise concern, I would very much like to walk this problem through so please contact me on the email address below,
Kind regards
Gavin Welch
Financial Services Director
T: 01634 979300
E: gavin.welch@mortgagematters.co.uk
Highly recommend Ben at Mortgage Matters
I can’t recommend Ben at Mortgage Matters highly enough. He supported me with life assurance for my remortgage, even though my case was quite challenging. Ben provided expert counsel, worked closely with me and was reassuring throughout. Thanks to his dedication, we found a solution. Excellent service all round.
19 février 2026
Avis spontané
Réponse de Mortgage Matters
Hi Saraah,
Thank you for your kind feedback. Ben will be delighted to hear that his expert mortgage advice and support with your life assurance helped you navigate a challenging remortgage situation. It’s great to know his reassurance and dedication made a real difference in finding the right solution for you. We really appreciate your recommendation.
Warm Regards,
Seymour the Owl
Sita has been brilliant with…
Sita has been brilliant with everything, explaining all that has entailed with our mortgage and all the extras that go with. She is very helpful and always at the end of the phone if we have had any questions. Brilliant service.
12 avril 2026
Avis spontané
Réponse de Mortgage Matters
Hi Carly,
Thank you for your lovely feedback. Sita will be delighted to hear that her clear mortgage advice and guidance helped you understand both the mortgage process and the additional elements involved. It’s great to know she has been so accessible and supportive whenever you had questions. We really appreciate your kind words.
Warm Regards,
Seymour the Owl
Mandi Harrington - highly recommended
Mandi Harrington is an excellent mortgage adviser. When recently discussing the renewal of my mortgage, she was very professional. She laid out the options clearly and laid out the advantages/disadvantages of each option clearly. No question was too stupid for her to answer and she didn't mind re-covering ground we had already gone over. This is an important decision and Mandi's calm professionalism really helped me engage and choose wisely. Highly recommend.
11 avril 2026
Avis spontané
Réponse de Mortgage Matters
Hi Samantha,
Thank you for your thoughtful feedback. Mandi will be pleased to hear that her mortgage advice and calm, professional approach helped you feel confident when reviewing your mortgage renewal options. It’s great that she was able to clearly explain the advantages and disadvantages and support you in making an informed decision. We really appreciate your recommendation.
Warm Regards,
Seymour the Owl
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