This time no problem. Previous order at least one tin had leaked. Cans and box sticky. Too busy with 80th celebrations to do anything. So better tines in future orders.
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Lisez les avis des autres
I have been asked to write a review . How ironic ! My order has not yet arrived , 12 days after ordering it !!! I live in mainland UK. The site suggested 2-3 days….. The order was for my son... Voir plus
L'entreprise a répondu
Purchased the Duo Glass Gift pack for my niece & husband for Christmas. Major problems with Evri delivery but MOTH customer service went above and beyond and made sure all ended well & they both absol... Voir plus
I’m having a large celebration party in June and for the last few months have been trying various cocktail brands. MOTH cocktails have proven to be outstanding above all other brands and can’t wait to... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
MOTH B-Corp: The Most Delicious Cocktails in a Can. 10 seriously delicious cocktails. Premixed to perfection. Made full strength. With the best craft spirits around. Ready to drink wherever – picnics or posh dinners. Whatever you’re up to, get us delivered next day to your door. Take us with you.
Coordonnées de contact
Royaume-Uni
- support@mothdrinks.com
- mothdrinks.com
4,2
Bien
81 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 40 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
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Order #68515 massive delays
I ordered on 20 December with next day delivery as a present for xmas. Chased on the delivery on 21 Dec and no answer. Finally replied on 23 Dec to say it would be delivered on 24 Dec.
Chased again on 30 Dec and advised it should be delivered on 31 December.
Absolutely hopeless.
Do not buy from this company unless you can wait weeks for it to be delivered.
20 décembre 2024
Avis spontané
I love their margarita
I'm looking forward to my margaritas at Christmas. There was no problem with the delivery... tracked, 4 days... and the packaging was good. I hope they bring some new cocktails out soon.
30 novembre 2024
Avis spontané
The best of the best ..
The best customer service I’ve experienced. The cocktails are fantastic, especially the margaritas and espresso martini’s but if you have any issues with the quality or delivery service, the customer service is second to none. Thank you!
20 décembre 2024
Avis spontané
Excellent Customer Service
Excellent Customer Service!
I ordered from Moth drinks and realised I had made a mistake with the shipping address so reached out to their customer service team via email late on a Friday evening. To my surprise, they emailed back within an hour, despite being outside working hours, and they sorted the problem. The delivery has been received way quicker than their estimated dispatch and the product (Christmas Crackers) looks amazing! I am really impressed by how great their customer service have been which is really hard to find in a company these days! Will definitely be a long term customer going forward!
13 décembre 2024
Avis spontané
Not for me!
I am surprised by the amount of high reviews. I didn't like the cocktails at all and found them to taste really synthetic. We couldn't even drink the Expresso Martini or the Whisky one. I think the idea us great but sorry just not for me.
22 novembre 2024
Avis spontané
WTF Packaging
WTF Packaging? Why, when I paid extra for a gift box and left a gift message, do they put the contents on the outside of the box? No surprise gift there then.......
29 octobre 2024
Avis spontané
Terrible tasting overpriced cocktails.
Terrible tasting overpriced cocktails.
Not balanced cheap sprits with weak mix ingredients gives the overly boozy flavour. Tried the range now and I wouldn't recommend anything of them Vs their cheaper premixed counterparts.
7 octobre 2024
Avis spontané
Order #50794
Order #50794. Annoyed. Ordered on next day delivery, and they couldn't fulfill it. Fine. It was a birthday present, so at this point, if i couldn't receive the following day it was useless to me. I replied "if i cant 100% receive this tomorrow, i don't want it and i want a full refund". After that connection went loose. They said they're "in contact with the warehouse" then i didn't hear anything for 3 days. Had to chase myself this morning, and apparently "still waiting to hear from warehouse" THIS IS NOT GOOD ENOUGH. I am now inconvenienced and out of pocket, and have had little to no help from any of the customer service team over the last few days. This product is now useless to me, i want a full refund, i ordered on the basis that it would arrive the next day, i gave you the benefit of the doubt by allowing another day, but this is taking the mick now
29 août 2024
Avis spontané
Réponse de MOTH Drinks
Hi Sarah,
Thank you for reaching out and sharing your experience. We sincerely apologise for the inconvenience caused.
Unfortunately, our customer service team does not operate at weekends, but followed up Monday when a full refund was processed.
Once again, we apologise for the delay. If we can support you any further do not hesitate to reach out to us.
Thanks,
MOTH Team
Marg and Paloma
Bought the margs and paloma for a dinner party. Easy and delicious way to host.
21 juin 2024
Avis spontané
The best quality cocktails on the…
The best quality cocktails on the market!
10 août 2024
Avis spontané
Great Cocktails - Quick Delivery
Great cocktail in a can. We ordered some to take to the beach and they were perfect. Lots of different options and all delicious.
Customer service as quick and helpful when I needed some help.
24 juillet 2024
Avis spontané
Easily the best canned cocktails
Had four of the paloma cocktails for the Euros, went down so smoothly. 10/10 for taste
14 juillet 2024
Avis spontané
Delicious!
Not overly sweet, so convenient and mixed perfectly. Love taking them to family BBQs.
8 août 2024
Avis spontané
AMAZING
literally the best canned cocktails ive ever had! Paloma is a 10/10
29 avril 2024
Avis spontané
The best pre-made cocktails around
The best pre-made cocktails around, I usually buy them in a supermarket but it's great to get these packs in bulk for my fridge and for hosting.
1 août 2024
Avis spontané
Gorgeous drinks, customer service disappointing
Fantastic quality of drinks, not sugary and definitely taste bar quality.
Second order had a faulty can and some spillage. Emailed customer support to discover options and have yet to get an acknowledgement or reply.
30 avril 2024
Avis spontané
Excellent quality Mojitos/Margaritas
Excellent quality Mojitos and Margaritas, a perfect fit in our campervan fridge!
Many thanks also to Lily for her help with our order, great customer service throughout.
14 février 2024
Avis spontané
Recommended
Ordered a range of these for my daughter's 18th birthday - French 75, Apertivo Spritz, Espresso Martini. Stylishly packaged and all went down a treat. Can highly recommend them. We'll be back :)
11 février 2023
Avis spontané
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