Easy ordering process. Contacted customer service and spoke to a real person in real time. I had made an error with my order regarding the colour choice. No problem for the person In spoke to. Amende... Voir plus
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Great extractor fan and easy to use website. Quick delivery. The hardest part was drilling through the wall for the ducting.
Researched the Nuaire products and decided on the one that was best for us. We found the Mould-stop advert on E@@@ and contacted them on the Monday morning. The response was enthusiastic and extremely... Voir plus
L'entreprise a répondu
A brilliant service and company to deal with from start to finish. Replied quickly to emails and appointment booked quickly to look at the issue. Super helpful and honest assessment of house and the m... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Mould-Stop.co.uk is a one stop shop for all your domestic ventilation needs. Mould-Stop.co.uk is an independent company based in Cornwall, UK. We pride ourselves on selling tried and tested, market leading products, having superb customer service and excellent product knowledge. Our technical team are experts in ventilation and fully bpec qualified, so do drop us an email or call for advice. To contact the Mould-Stop.co.uk team, please email info@mould-stop.co.uk or call us on 01326 727101
Coordonnées de contact
3 Chirgwin Road, TR1 1TS, Truro, Royaume-Uni
- 01326 727102
- info@mould-stop.co.uk
- mould-stop.co.uk
4,9
Excellent
205 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Réponse de Mouldstop
Good afternoon Mr Dunster,
Thank you for you positive review, we do try!
Best regards,
Alan
Excellent service.
14 janvier 2020
Avis spontané
Réponse de Mouldstop
Hi Tony,
Thank you for your positive review. We're pleased you had a good experience.
Kind regards,
Simon
Great service
16 décembre 2019
Avis spontané
Réponse de Mouldstop
Hi Mr Fry,
Thank you for your positive review.
Kind regards,
Simon
Good service and prompt delivery
28 novembre 2019
Avis spontané
Réponse de Mouldstop
Hi Elaine,
Thank you for your positive review. We're pleased that you were happy with the service.
Kind regards,
Simon
Good customer service
I messed up the address for my order. I contacted them the next day and it was rectified immediately. Received my order to the correct address.
25 novembre 2019
Avis spontané
Réponse de Mouldstop
Hi Simon,
Thank you for the positive review.
Best regards,
Alan
Wasn't sure if PIV would make any…
Wasn't sure if PIV would make any difference but within 24 hrs no condensation on Windows ,Air feels crisp and fresh.
The whole house seams to warm up so much faster
A great product and received good prompted service.
Thanks
Will recommend this to everyone with damp issues
23 novembre 2019
Avis spontané
Réponse de Mouldstop
Hi Tony,
We're pleased that you are happy with the product and the service.
Best regards,
Alan
Speedy
OMG - my online order was sat on the doorstep before I returned from the school pickup (within the hour!). Amazing!
22 novembre 2019
Avis spontané
Réponse de Mouldstop
Hi Roisin,
It was easy enough for us to hand deliver to you as you're only twenty minutes from our warehouse!
I'm pleased you were happy with the service.
Kind regards,
Simon
Very helpful staff
Very helpful staff. Filters fitted perfectly, and reasonably priced.
19 novembre 2019
Avis spontané
Réponse de Mouldstop
Hi John,
Thank you for the positive review. I'm glad I managed to source the correct filters for you.
Kind regards,
Simon
It was excellent service
It was excellent service
Fully satisfied with customer service
19 novembre 2019
Avis spontané
Réponse de Mouldstop
Hi Abdur,
Thank you for the positive review.
Kind regards,
Simon
Réponse de Mouldstop
Hi Richard,
Thank you for the positive review.
Kind regards,
Simon
Big saving on same purchase via Amazon
Goods as specified. Properly packed. Sent quickly. Far cheaper than dealing with same company via Amazon!
10 novembre 2019
Avis spontané
Réponse de Mouldstop
Hi Geoff,
Thank you for the positive review. We keep our website prices cheaper than Amazon or eBay where possible.
Kind regards,
Simon
Great experience
Great experience, easy purchase and quick delivery as always
30 octobre 2019
Avis spontané
Réponse de Mouldstop
Hi Adam,
Thank you for the positive feedback.
Best regards,
Alan
Réponse de Mouldstop
Hi Ben,
Thank you for your 5 star review.
Best regards,
Alan
Good free advice as I was out of their…
Good free advice as I was out of their sister company installation range. Quick next day delivery and gave aftersales technical support efficiently
8 octobre 2019
Avis spontané
Réponse de Mouldstop
Hi Danial,
Thank you for the positive review, we're pleased that you were happy with you experience.
Best regards,
Alan
To order online was simple and fast
To order online was simple and fast. The unit itself had been installed and works really well. Happy with purchase!
24 septembre 2019
Avis spontané
Réponse de Mouldstop
Morning Gideon,
Thank you for the 5 star review and we're please that you are happy with everything.
Best regards,
Alan
Very helpful.Found a fan for me that…
Very helpful.Found a fan for me that was shown as out of stock.
29 août 2019
Avis spontané
Réponse de Mouldstop
Good morning,
Thank you for your 5 star review. We do try to be as helpful as we can!
Best regards,
Alan
Fast efficient service.
29 août 2019
Avis spontané
Réponse de Mouldstop
Good afternoon Mr Dawson,
Thank you for sharing your positive experience.
Kind regards,
Simon
Very helpful when I called to ask for…
Very helpful when I called to ask for payment help.
5 avril 2019
Avis spontané
Réponse de Mouldstop
Hi Gemma,
Thank you for your review. We do try to be helpful where we can!
Kind regards,
Simon
Réponse de Mouldstop
Hi Andrea,
Thank you for the positive review. We're please that you were happy with our service and we look forward to helping you again in the future.
Kind regards,
Simon
Quick delivery as promised
8 mars 2019
Avis spontané
Réponse de Mouldstop
Good afternoon Mr Jennings,
Thank you for your positive review. A number of our items are 24 hour delivery if ordered before midday.
Best regards,
Alan
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