Mybathstore Avis 

The item I bought from them arrived damaged. I emailed them to explain, and also sent photographs. I haven't heard back from them at all. I will not buy from them again.

Sadly I had scoured the internet for a chrome version of this shower head attachment. Everywhere was sold out and only had the black version. This website had an image of the chrome one with no information to suggest all they had was black. Dispatch was quite slow and when it arrived it was black! I could have got the same thing cheaper and more quickly elsewhere.

The items arrived on time. It’s a quality product.

They are so helpful and excellent service

Easy to place order, and when contacted for delivery confirmation, they rang back to provide accurate date. Thanks

POOR SERVICE, AVOID! I should have read the reveiws first.

Ordered a part for a loo at the start of Dec and paid extra for shipping. When the part did not show up after 3 weeks contacted the company. I was told part was ordred but Evri (the delivery company) provided a tracking number that diddn't work so they issued a refund.

This sounded odd to me so I requested the tracking number so I could follow up with Evri to see if I could find the part I had watied 3 weeks for. No reply to my email. Odd as I replied to their email within minutes. Waited a day no reply. Sent another email. Waited a few days no reply. I call the company. I speak to someone who says he'll tell them in the office to send the tracking number.

A few days later I get an email to say the person assisting me is going on holiday and someone else will send the tracking number (instead of just including the tracking number in the email). No further emails were sent, no part received. A whole lot of time was wasted.

PLEASE DO YOURSELF A FAVOUR AND AVOID!

ordered on the 4th of January still not arrived

Item supplied different to that as advertised and to date unable to rectify due to very poor customer service

I'd never heard of this company before but checked reviews and placed my order. Good communication from the company and goods received on time. Can't fault them at all.

was amazing, perfect

All arrived on time and well packed - thanks!

Haven’t got a complete order and no answer from customer services

Ordered a bathroom shower mixer valve and shower parts. Which arrived promptly however six weeks later after tiling was completed the plumber opened the parts to fit the shower a bolt was missing from a part. I rang the company and the reply was that this was not possible and he would not replace the item he shouted over me and was aggressive. Then hung up on me after saying to email him which he didn’t acknowledge
Have no confidence in this company and won’t use again.

Ordered part, arrived damage, can't supply another, email does not work. phone call, said would uplift and credit has not done so and has not responded to pay pal claim.
Reply to this review incorrect item not fit for purpose and no advise given.

My sink arrived later than originally advised. I was excited to receive my new sink, opened the box and it was broken into 3 pieces. I called the seller to advise, call was answered and man was very rude. He told me "it's bank holiday so I'm not working. Send details on website form. Why not put voicemail message advising company closed for the day? Anyway, I eventually got an email back which was very vague as to what would happen next. I called again later in the week as still no update, again a very vague answer. Long story short, I had to send a stinker of an email to get a refund on the broken sink. They never did send anyone to collect the broken one so it's going to the local tip when next open but at least I did get my money back.
These traders give small businesses a bad name as I'm sure there are loads of good ones out there but these are not it.

We ordered basins and had to chase after 9 days as we had no correspondence. Now due to be delivered 15 days after ordering

I've been renovating my bathroom recently. Came across these guys as they had relatively affordable pricing for the brands they stocked and my partner had a very specific idea of the design we wanted. They shipped quickly, they were communicative and everything came as described. Don't really have much else to say, was very satisfied with the products and service. 👍

Haven’t received my order, over 3 weeks now but said 10 day delivery, no reply via email of telephone.

Still not received item. Quoted 10 days for delivery almost 3 weeks later and no item.