I have been ordering from Nailboo for years. Their products are high quality and fun. One time I experienced a delay in shipping and they sent me a bonus item to make up for it. I also recently experi... Voir plus
L'entreprise a répondu
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Lisez les avis des autres
Scam- you’re charged a monthly subscription that’s converted into store credit except the amount converted is less credit than what you’re paying for the subscription. When you re order any product... Voir plus
L'entreprise a répondu
Great experience with Nailboo. Product is so reasonably priced with the Nailboo club. Items arrive in reasonable time. Product is excellent and provides book and video guides. Couldn’t be easier. Cust... Voir plus
L'entreprise a répondu
I have used products before and they are good quality and stay on a long time. Also i needed assistance with an order and they responded fast.
À propos de l'entreprise
À propos de Nailboo
Écrit par l'entreprise
At Nailboo, we’re dedicated to making salon-quality manicures easy, affordable, and accessible for everyone. We believe that pampering yourself should be simple and fun, not expensive or time-consuming. That’s why we’ve developed high-quality, DIY nail products that deliver stunning, long-lasting results from the comfort of home.
Whether you’re into dip powders, gel polishes, or nail care essentials, Nailboo offers everything you need to create vibrant, durable nails that express your unique style. From bold colors to subtle nudes and color-changing shades that adapt to every mood and season, we’re all about giving you the tools to master your look.
We also believe in listening closely to our community. Through your feedback, we’re constantly evolving, improving our formulas, and adding new shades and collections. Every product, from our chrome powders to our easy-to-apply essentials, is designed with care, so that each Nailboo experience is even better than the last.
More than just nails, we’re a community where nail enthusiasts of all levels come together to get inspired, learn, and share. So, whether you’re a beginner or a seasoned pro, Nailboo is here to support your nail journey with quality products, fun tips, and a community that cares. Join the Nailboo fam and see what makes us the go-to for nails that stand out, stay put, and make a statement!
Coordonnées de contact
Etats-Unis
- nailboo.com
4,0
Bien
2 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 97 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
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Nail bow is OK
Nail bow is OK. It didn’t seem as easy as they made it sound it damaged my nails just like salons did and it was very thick on my nail. I mean it just came out thick. Everything I bought and I bought like 200 $250 worth of stuff I just ended up selling it all my stuff I didn’t even keep any of it so that that’s my personal opinion
20 octobre 2025
Réponse de Nailboo
expectations, and we truly appreciate you giving Nailboo a try. 💅✨
I ask for a replacement colors because…
I ask for a replacement colors because the one I received was damaged and they sent it right away.
1 septembre 2026
Réponse de Nailboo
We’re so glad we could get a replacement out to you quickly! Thank you for giving us the chance to make it right. 💛✨
Réponse de Nailboo
Thank you so much! We’re thrilled you love your Nailboo products! 💛✨
Issue Fix- No Problem!
I've been a customer of NailBoo for 6 years, and I've loved the dip powders and getting better at using them- I almost feel like a pro!
I recently had a billing issue and they were able and willing to rectify that issue without any back
-and-forth stuff, and they were so sweet and kind and friendly during the process.
I'm delighted to be a NailBoo customer and will be for many years to come!
4 septembre 2026
Avis spontané
Réponse de Nailboo
Thank you so much for being part of the Nailboo family for 6 years! 🥹💛 We’re thrilled to hear you’re loving your dip powders and that our team could make your billing issue a smooth one. Here’s to many more years of gorgeous manis! 💅✨
I love the opportunity for amazing…
I love the opportunity for amazing deals on amazing products! Nailboo gives me the opportunity to enjoy girly nights at a fraction of the cost of a salon with far better quality products. There’s always some promo or discount, making Nailboo even more affordable than in store products that are full of harmful chemicals and don’t last long.
28 août 2026
Réponse de Nailboo
We love hearing this! 🥰💅 Nothing beats a fun girly night with gorgeous nails at home! ✨ Thank you for choosing Nailboo and for the sweet shoutout! 💛🎀
Always a beautiful finish but they do…
Always a beautiful finish but they do not last as long as expected. Only about a week and a half
2 septembre 2026
Réponse de Nailboo
Thank you for sharing your feedback! 💛 We’re so glad you’re loving the beautiful finish, and we’re sorry to hear they aren’t lasting as long as expected. 💅✨ We truly appreciate you giving Nailboo a try! 🥰
Faith at Nailboo for the Customer Service WIN
Faith at Nailboo went above and beyond with her customer service skills. She stayed calm and polite while I was frustrated on things on the website not working properly. We did have a few days of back and forth, but with each email she was pleasant and determined to resolve the issue. Faith for the CUSTOMER SERVICE WIN!!! Thank you
2 septembre 2026
Réponse de Nailboo
Aww, thank you so much! 🥹💛 We’re so glad Faith could turn a frustrating experience into a Customer Service WIN! 💅✨ We truly appreciate your kind words and support! 🥰
I just recently joined the NailBoo…
I just recently joined the NailBoo club. I had some issues at the outset, but all my concerns were handled in a timely manner. So far, my experience with NailBoo has been wonderful. Kudos to the whole team at NailBoo. Keep up the good work!!
18 août 2026
Avis spontané
Réponse de Nailboo
Thank you so much for the kind words! 🥰💅 We’re so happy to hear our team could help and that you’re loving the Boo Club so far! 💛✨
Nail Boo it is :)
Nail boo is easy to self-apply and is a great investment in yourself. I love this product it is well worth every penny and will save me a lot of pennies in the future :)
2 septembre 2026
Réponse de Nailboo
Thank you so much! 🥰💅 We’re thrilled Nailboo is helping you save both time and money while keeping those nails looking fabulous! ✨💛
MY NAILBOO EXPERIENCE
I have been using NailBoo products since 01/2021 & I have always had good service & good communication with the staff members. If something was wrong with an order it was always corrected with no hassles. I love their products & I am a customer for life.
iluvnailboo💅🏽
20 août 2026
Avis spontané
Réponse de Nailboo
Thank you so much for being a loyal Nailboo customer since 2021! 💕💅 We’re so happy to hear you’ve had such a great experience with our products and team. Here’s to many more beautiful Nailboo manicures! ✨💖
An Oops that turned into a Yay!
One of the Dip Powders that I ordered did not arrive. Instead a different color came. The member of the support team resolved my issue very quickly and kindly!
10 août 2026
Avis spontané
Réponse de Nailboo
Thank you so much for the kind words! 💖 We’re so happy our team could turn that little oops into a yay! 💅✨ We appreciate you being part of the Nailboo family! 🥰
Réponse de Nailboo
Thank you so much for the love! 💕💅 We’re thrilled you’re loving the nail glue and all your Nailboo goodies! ✨
I have wanted to cancel for months and…
I have wanted to cancel for months and have not been able to find a link or email that actually lets me do that. So I keep being charged monthly for something I no longer use.
2 août 2026
Réponse de Nailboo
Hi there! We’re so sorry you’ve had such a frustrating experience trying to cancel. 💜 We’d love the opportunity to make this right—please reach out to our support team so we can assist you directly. 💅 support@nailboo.com.
Quick shipping
Quick shipping, everything correct, and I love my new dip colors to add to my collection!
2 août 2026
Réponse de Nailboo
Thank you so much for the wonderful review! 💕 We’re thrilled to hear your order arrived quickly and everything was just right. So happy you’re loving your new dip colors! 💅✨ Happy dipping!
To make a long story short I made a…
To make a long story short I made a purchase on July 18th. Today is August 9th and I am still waiting for my purchase. I have had multiple communications with customer service in which have left me feeling as an unvalued customer. It’s unfortunate because I love the Nailboo products but this experience has left me looking elsewhere for my nail dip needs. It just makes me so sad. 😞
2 août 2026
Réponse de Nailboo
Hi there! 💕 I’m truly sorry for the delay and for the frustration this experience has caused. We completely understand how disappointing it is to wait this long, especially after reaching out multiple times. 😞 Your feedback means a lot to us, and we’ll do our best to make this right. 💅✨
I love Nailboo
I love Nailboo. The Boo Club is such a great value as you get 50% off items and early access to new products. You also get monthly gifts!
1 août 2026
Réponse de Nailboo
Thank you so much for the love! 💛 We’re so happy you’re enjoying Nailboo and all the amazing Boo Club perks! 💅✨
I did not sign up for a membership
I did not sign up for a membership. I got an email. I hope this is able to be refunded and cleared up quickly.
1 août 2026
Réponse de Nailboo
I'm so sorry for the confusion. We'd be happy to look into this for you and get it sorted out as quickly as possible. Please reach out to us at support@nailboo.com with the email address associated with your order or Boo Club membership, and our team will review your account, investigate what happened, and assist you with your membership and any applicable refund if eligible.
We appreciate your patience and look forward to getting this resolved for you as quickly as possible.
It would have been great to get the 50%…
It would have been great to get the 50% off with my first time order even if I didn’t join the “Boo Club”
1 août 2026
Réponse de Nailboo
Thank you for taking the time to share your feedback. 💜
We completely understand your perspective and appreciate your suggestion. While the 50% member pricing is an exclusive benefit of our Boo Club membership, we know it would be exciting to enjoy that discount on a first order as well.
Your feedback is valuable to us, and we'll be sure to share it with our team as we continue looking for ways to improve our promotions and customer experience.
Thank you for giving Nailboo a try—we truly appreciate your support and hope you'll enjoy your new products!
Ordering was easy and the selection of…
Ordering was easy and the selection of powder colors was awesome.
1 août 2026
Réponse de Nailboo
Thank you so much for your wonderful review! 💜✨ We're so happy to hear that ordering was easy and that you enjoyed our wide selection of dip powder colors. 💅
We can't wait for you to try your new shades, and we hope you have so much fun creating beautiful manicures. Thank you for choosing Nailboo and for being part of our community!
I only ordered once and keep getting…
I only ordered once and keep getting charged a monthly fee of $30. There is no where on the website to resolve this issue. I emailed them to cancel and refund my money and I was charged another $30. What a ripoff.
1 août 2026
Réponse de Nailboo
Thank you for sharing your feedback, and we're truly sorry for the frustration and inconvenience you've experienced. 💜
We understand how upsetting unexpected charges can be, and that's certainly not the experience we want you to have.
Please reach out to us at support@nailboo.com with the email address associated with your order or Boo Club membership if you haven't already. Our team will review your account, investigate the charges, assist with your membership, and determine whether you're eligible for a refund based on the account history.
We appreciate you bringing this to our attention and hope to have the opportunity to make things right.
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