I have been ordering from Nailboo for years. Their products are high quality and fun. One time I experienced a delay in shipping and they sent me a bonus item to make up for it. I also recently experi... Voir plus
L'entreprise a répondu
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Lisez les avis des autres
Scam- you’re charged a monthly subscription that’s converted into store credit except the amount converted is less credit than what you’re paying for the subscription. When you re order any product... Voir plus
L'entreprise a répondu
Great experience with Nailboo. Product is so reasonably priced with the Nailboo club. Items arrive in reasonable time. Product is excellent and provides book and video guides. Couldn’t be easier. Cust... Voir plus
L'entreprise a répondu
I have used products before and they are good quality and stay on a long time. Also i needed assistance with an order and they responded fast.
À propos de l'entreprise
À propos de Nailboo
Écrit par l'entreprise
At Nailboo, we’re dedicated to making salon-quality manicures easy, affordable, and accessible for everyone. We believe that pampering yourself should be simple and fun, not expensive or time-consuming. That’s why we’ve developed high-quality, DIY nail products that deliver stunning, long-lasting results from the comfort of home.
Whether you’re into dip powders, gel polishes, or nail care essentials, Nailboo offers everything you need to create vibrant, durable nails that express your unique style. From bold colors to subtle nudes and color-changing shades that adapt to every mood and season, we’re all about giving you the tools to master your look.
We also believe in listening closely to our community. Through your feedback, we’re constantly evolving, improving our formulas, and adding new shades and collections. Every product, from our chrome powders to our easy-to-apply essentials, is designed with care, so that each Nailboo experience is even better than the last.
More than just nails, we’re a community where nail enthusiasts of all levels come together to get inspired, learn, and share. So, whether you’re a beginner or a seasoned pro, Nailboo is here to support your nail journey with quality products, fun tips, and a community that cares. Join the Nailboo fam and see what makes us the go-to for nails that stand out, stay put, and make a statement!
Coordonnées de contact
Etats-Unis
- nailboo.com
4,0
Bien
2 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 97 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
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Positive experience with customer service team
While response time wasn’t as fast as expected, the team answered all of my questions appropriately and helped to explain my situation. When I needed additional help, Sharon was kind enough to make my dilemma right. I’m looking forward to trying my Nailboo Kit!
24 juillet 2026
Avis spontané
Réponse de Nailboo
Thank you so much for your wonderful review! 💜
We're thrilled to hear that our team was able to answer your questions and help clarify everything for you. While we're sorry our response time wasn't as quick as expected, we're so glad Sharon was able to make things right and leave you with a positive experience. 🌟
We can't wait for you to try your Nailboo Kit—we hope you absolutely love it! 💅✨ If you ever need anything along the way, we're always here to help.
Love the company
Love the company! Excellent product, excellent customer service and very easy to order. Online videos ensure you always know how to apply and use the product !
1 août 2025
Réponse de Nailboo
Thank you so much for your wonderful review! 💜✨ We're thrilled to hear you're loving our products, customer service, and how easy it is to shop with us. We're also so glad our tutorial videos have been helpful in making your Nailboo experience even better! 💅😊 Your support means the world to us—happy manicuring! 💖
Amazing customer service-as always!
15 juillet 2026
Avis spontané
Réponse de Nailboo
Thank you so much for your kind words! 💜 It means the world to us to know you've had another amazing experience with our team. We're always here to help and can't wait to assist you again. Happy nailing! 💅✨
Quick shipping and great products
Quick shipping and great products. Website is easy to navigate and lots of nail choices. Love the Nail Boo membership deals as well!
17 juillet 2026
Avis spontané
Réponse de Nailboo
Thank you so much for your wonderful review! 💜 We're thrilled you're loving our quick shipping, wide selection of nail products, and the exclusive Boo Club member deals. Your support means the world to us. Happy nailing! 💅✨
Fantastic customer service
Fantastic customer service. They were super helpful and responded quickly to my questions which I super appreciate.
Thanks Faith!
15 juillet 2026
Avis spontané
Réponse de Nailboo
Thank you so much for your kind words! 🥹💖 It was truly my pleasure to help! I'm so glad I could answer your questions quickly. Thanks for choosing Nailboo, and happy dipping! ✨💅💕
Great customer service, amazing products!
I love the product and having a wonderful company with speedy, helpful customer service is amazing. I use the nail dips and have for the past 2 years. Everyone thinks I get my nails done professionally.
Lei in customer service was awesome helping resolve a wrong order. Response time was immediately next business day
Highly recommend their products and customer service!
14 juillet 2026
Avis spontané
Réponse de Nailboo
Thank you so much for your amazing review! 🥹💖 We're thrilled you've been loving your Nailboo manis for the past 2 years, and we'll be sure to share your kind words with Lei! Thanks for recommending us—it truly means the world! ✨💅💕
LOVE MY NAILS
LOVE MY NAILS! I've never done anything except color my nails. First time doing any kind of a dip and love my results. So easy. So beautiful. Already shopping for next month's colors.
9 juillet 2026
Réponse de Nailboo
So happy to hear that! 🥰💖 Welcome to the Nailboo family! We're thrilled your first dip experience was such a success. Have fun picking out your next colors—we can't wait to see your next mani! ✨💅💕
Partial Order Fulfillment / Full Payment Charged
I ordered 7 items, only two shipped. No word about the others. But the took my money right away if they are not going to ship it, then wait to charge the customer. I am very apprehensive at this time, hoping the rest of the items will ship.
2 juillet 2026
Réponse de Nailboo
Hey boo! Upon checking, your order was split into two shipments, and both have been marked as delivered. If you'd like a copy of the proof of delivery, please reach out to support@nailboo.com, and we'll be happy to send it over. 😊
Every purchasing experience is…
Every purchasing experience is seamless. Products are fabulous!
4 juillet 2026
Réponse de Nailboo
Aww, thank you! 💖 We're so happy every order has been a great experience for you. Enjoy your fabulous Nailboo goodies! ✨💅
Very quick delivery time!
3 juillet 2026
Réponse de Nailboo
Yay! 🚚💖 We're so happy your order arrived so quickly! Thanks for sharing your experience.✨💅
Pleasantly impressed
Loved the quick customer service and helpfulness of staff. My powder dip colors are beautiful.
2 juillet 2026
Réponse de Nailboo
We're so happy to hear that! 💖 Thanks for your kind words—we're thrilled you loved the colors and had a great experience with our team. ✨💅
Customer service completed what I…
Customer service completed what I needed. They had to correct something they changed first, but we eventually got there with no fuss.
2 juillet 2026
Réponse de Nailboo
Thanks so much for your patience and understanding! 💖 We're glad we could get everything sorted out for you, and we truly appreciate your support! ✨
Réponse de Nailboo
Love to hear that! 💜✨ We're so happy you're enjoying the products and the beautiful color selection. Thanks for sharing your love, Boo! 💅😊
I absolutely love Nailboo!
I absolutely love Nailboo!! Aside from the high quality products the customer service is top tier!! I love being apart of the boo club and anytime I need something they respond quickly and are always very helpful. Since I’ve discovered Nailboo I’ve never been back in a salon!
5 juillet 2026
Avis spontané
Réponse de Nailboo
Thanks so much for the love, boo! 💖 We're beyond happy to have you as part of the Boo Club! It means the world to hear you're loving both our products and support. Here's to many more gorgeous salon-quality manis at home! 💅✨💕
Réponse de Nailboo
Thank you so much, boo! 💖 We're thrilled you found it easy to pick your colors, loved our prices, and had a smooth checkout experience. We can't wait to see your next mani! 💅✨
Ruins your nail strength
Ruins your nail strength. Difficult to take off. Doesn’t last. Expensive.
3 juillet 2026
Réponse de Nailboo
We're so sorry to hear this was your experience. 💕 That's certainly not what we want for our boos. Please reach out to us at support@nailboo.com so we can learn more, share removal tips, and help make this right. 💖
Not a good product
Not a good product. It is very difficult to get the same effect as a nail salon. I feel like I’ve been bam-boozled!
2 octobre 2025
Réponse de Nailboo
We're sorry to hear Nailboo wasn't the right fit for you. 💕 It can take a little practice to master the technique, but we're always here to help! Please reach out to us at support@nailboo.com, and we'd be happy to share tips and assist however we can. 💖
I cancelled membership and account and…
I cancelled membership and account and you charged me anyway! The number to call says not in service. Very unhappy.
3 juillet 2026
Réponse de Nailboo
We're so sorry to hear about your experience! 💕 That definitely isn't the experience we want for our boos. Please reach out to us at support@nailboo.com so we can review your account and make this right for you. We look forward to helping! 💖
I'm so used to getting I ng my nails…
I'm so used to getting I ng my nails done but I like someone else to do my nails....not me . But it'll do.
3 juillet 2026
Réponse de Nailboo
We totally get it, boo! 💕 Nothing beats being pampered, but we're so glad Nailboo can be your at-home backup when you need it. We hope each set gets a little easier and more fun! 💅✨
Amazing customer service
Amazing customer service! Love this dip powder so far. Highly recommend!
2 juillet 2026
Réponse de Nailboo
Thank you so much, boo! 💖 We're so happy you're loving your dip powder and had an amazing experience with our customer service. Your recommendation means the world to us! ✨💅
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