Naked Wines Avis 

13 131
TrustScore 4.5 sur 5

4,4

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

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Lisez les avis des autres

Noté 4 sur 5 étoiles

Love the wines but latest delivery not ideal. Case was left inside entrance door of flats building with no notification of delivery. I am an arthritic 85 year old living on the second floor so deliver... Voir plus

Noté 4 sur 5 étoiles

Have been an Angel for a few years, and returned in the last year to save up for a good case of wine to celebrate moving house. Once moved I chose and ordered, and in particular chose the "free"red be... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Another spectacularly successful and incredibly speedy delivery of my order from Naked Wine and their delivery partner InPost! Ordered online just 48 hours ago, and Robert's my mother's brother, wine... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I have always loved a nice wine but supermarkets were hit and miss until I stumbled across Naked about 10 years ago. Since then I can honestly say I’ve never had a bad bottle. Of course some are nicer... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Club d'œnologie
  2. Caviste

Écrit par l'entreprise

Hi, we’re Naked. And we’ve been shaking up the wine industry since 2008. We’re an online wine retailer, serving our customers (we call them Angels) better wine for less money, without any guesswork. How? We fund independent winemakers directly, cut out any unnecessary costs and give them free rein to make magic just for you. We’re basically a smarter way to buy wine. Easy as that.


Coordonnées de contact

4,4

Excellent

TrustScore 4.5 sur 5

13 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,4

Tous les avis

(13 131)

851 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Excellent Customer Service!

I have been a NW customer for several years. Always the staff are available to sort any issues that crop up. Customer service is excellent and many other companies could take note. On line is fine of course but... Oh! And the wine choice is super!

29 octobre 2025
Avis spontané
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Réponse de Naked Wines

So pleased to hear you’re enjoying the Naked experience, Kathryn. Thanks for being part of the journey – it means the world to us (and our winemakers).

Noté 5 sur 5 étoiles

Great company

Great company. Good service and communication. Interesting wines. Loads of advice. Easy to use app. Recommend becoming an angel as you get a really good discount.

1 octobre 2025
Avis spontané
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Réponse de Naked Wines

So pleased to hear you’re enjoying the Naked experience, Fay. Thanks for being part of the journey – it means the world to us (and our winemakers).

Noté 5 sur 5 étoiles

Great choice of wine

Great choice of wine, good description and accurate reviews. Appreciate recommendations based on previous purchases

29 octobre 2025
Avis spontané
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Réponse de Naked Wines

Thanks so much – we’re lucky to have customers like you. Here’s to many more delicious bottles ahead!

Noté 5 sur 5 étoiles

Best of the bunch

Been with several wine providers over the past few years, but Naked Wines has definitely proved to be the best.
Good quality wines, no quibble should any problems arise, good delivery service and competitive prices.

23 octobre 2025
Avis spontané
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Réponse de Naked Wines

So pleased to hear you’re enjoying the Naked experience, Mr Mullen. Thanks for being part of the journey – it means the world to us (and our winemakers).

Noté 5 sur 5 étoiles

Last years Christmas box

Received the Christmas box from our daughters last year and were delighted with with the contents and quality and taste of all the wines! So much so we joined and ordered a number of bottles and subscribed as Angels.

25 décembre 2024
Avis spontané
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Réponse de Naked Wines

That’s music to our ears, William
Thanks for the glowing review – and for backing better wine, made the right way.

Noté 5 sur 5 étoiles

Great wines

Great wines, good communicators, surprises from new vineyards ( and older ones), following progress of vineyard owners.

29 octobre 2025
Avis spontané
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Réponse de Naked Wines

Thanks for the 5 stars, Lynne. We’ll pass the good vibes along to the winemakers – they’ll love hearing this.

Noté 5 sur 5 étoiles

Top wine Company

Great choice of wines at acceptable prices.
I have been buying regularly from Naked for 14 years and have never had a bad bottle.
Excellent customer service, easy to order, and prompt delivery.

29 octobre 2025
Avis spontané
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Réponse de Naked Wines

Paul, you’ve made our day. Thanks for taking the time to share such lovely feedback – and for being a top-tier Angel for over 14 years.

Noté 5 sur 5 étoiles

I’ve been with Naked Wines for several…

I’ve been with Naked Wines for several years now and I have been consistently delighted by the quality of the wines, the ethos of the company and the exceptional quality of the customer service.

29 octobre 2025
Avis spontané
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Réponse de Naked Wines

So pleased to hear you’re enjoying the Naked experience, Graeme. Thanks for being part of the journey – it means the world to us (and our winemakers).

Noté 5 sur 5 étoiles

Excellent

Excellent company to deal with always helpful and professional. Wine is always of an excellent standard. However, if you are unhappy with anything they will always exchange for a different wine. I have been a member for many years and have never had any problem that hasn’t been resolved quickly and efficiently

29 octobre 2025
Avis spontané
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Réponse de Naked Wines

Thank you so much for the 5 stars, Jeanette
We’re so pleased you’re loving the wines – and even happier to have you as part of the Naked community.

Noté 5 sur 5 étoiles

The process is simple

The process is simple, paying a regular, affordable amount each month and buying the wine I want, whenever my stocks are low.
The special offers are attractive, but I end up with more wine than I can drink!

29 octobre 2025
Avis spontané
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Réponse de Naked Wines

Cheers for the top marks, Jamie
So glad the wines are going down well – we’ll raise a glass to that 🍷

Noté 5 sur 5 étoiles

Great philosophy

Great philosophy. Great to deal with. Great wines. Great service. Great Ideas. Decent prices.

29 octobre 2025
Avis spontané
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Réponse de Naked Wines

We love to hear it, Mr Waterson
Thanks for being such a brilliant supporter of our winemakers – they couldn’t do it without Angels like you.

Noté 5 sur 5 étoiles

Satisfied customer

I have been a regular Naked Wines customer since 2018, my most recent order being in September 2025. I cannot fault the quality of the wines and the efficiency of the Naked team. I can recommend Naked Wines wholeheartedly.

15 septembre 2025
Avis spontané
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Réponse de Naked Wines

Thank you so much for the 5 stars, Peter
We’re so pleased you’re loving the wines – and even happier to have you as part of the Naked community.

Noté 5 sur 5 étoiles

Great wines

Great wines, admirable business model, superb customer care. We've been buying wines from Naked for over ten years, and have always enjoyed the same impeccable service.

29 octobre 2025
Avis spontané
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Réponse de Naked Wines

You’ve made our day. Thanks for taking the time to share such lovely feedback – and for being a top-tier Angel.

Noté 5 sur 5 étoiles

A decent wine is guaranteed and getting…

A decent wine is guaranteed and getting your next box of it is easy.

29 octobre 2025
Avis spontané
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Réponse de Naked Wines

So pleased to hear you’re enjoying the Naked experience, Shane. Thanks for being part of the journey – it means the world to us (and our winemakers).

Noté 5 sur 5 étoiles

Excellent selection of red wines

Excellent selection of red wines (we drink very little else!) and easy to choose wines you like once you've added your preferences. Delivery is very quick once ordered, normally within a day or two.

29 octobre 2025
Avis spontané
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Réponse de Naked Wines

Cheers for the top marks, Phil
So glad the reds are going down well – we’ll raise a glass to that 🍷

Noté 5 sur 5 étoiles

Great Wine!

Great products (wine!) Prompt delivery. Useful information. Friendly customer service.

27 octobre 2025
Avis spontané
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Réponse de Naked Wines

That’s music to our ears
Thanks for the glowing review – and for backing better wine, made the right way.

Noté 5 sur 5 étoiles

The wines are really good value ,if…

The wines are really good value ,if you’re unhappy they will refund.

27 octobre 2025
Avis spontané
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Réponse de Naked Wines

So pleased to hear you’re enjoying the Naked experience, Steve. Thanks for being part of the journey – it means the world to us (and our winemakers).

Noté 1 sur 5 étoiles

Naked wines are great

Naked wines have been brilliant, sending us delicious wines, including white and rose rather than just red.

29 octobre 2025
Avis spontané
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Réponse de Naked Wines

Hi Maggie,

Thanks for leaving a review.

I am so pleased to hear you have enjoyed us, I am sorry we've only been rated as a 1 though! Was there anything we've done wrong? If so, I'd love to restore your faith in us going forward!

Cheers, Leon

Noté 5 sur 5 étoiles

Great wines at great prices

Naked Wines always have great wines to suit every taste and at really good prices. They provide access to wines and wine growers that you won't find in supermarkets or other wine retailers. Their communication is excellent and if I have a query they're always on hand to assist - even if I find I don't like a wine I've bought. I've recommended them to many people and will continue to do so. Thank you Naked Wines :>)

29 octobre 2025
Avis spontané
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Réponse de Naked Wines

Thank you so much for the 5 stars, Julia
We’re so pleased you’re loving the wines – and even happier to have you as part of the Naked community.

Noté 5 sur 5 étoiles

Consistently excellent quality wines

Consistently excellent quality wines, from an array of dedicated and knowledgeable growers/winemakers, who take great pride in their craft. I sometimes give a bottle or two, to friends and relatives as presents on special occasions. I can only do this with wines from Naked Wines, as I know with confidence, they will be well received and thoroughly enjoyed.

13 octobre 2025
Avis spontané
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Réponse de Naked Wines

Cheers for the top marks, Malcolm
So glad the wines are going down well – we’ll raise a glass to that 🍷

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