Naked Wines Avis 

13 129
TrustScore 4.5 sur 5

4,4

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Noté 3 sur 5 étoiles

Product fine Delivery awful. Ithink this is the 3rd time this year that my wine has been delivered to Haygrove offices. I think that since Evri have been delivering you have failed to deliver t... Voir plus

Noté 5 sur 5 étoiles

Another spectacularly successful and incredibly speedy delivery of my order from Naked Wine and their delivery partner InPost! Ordered online just 48 hours ago, and Robert's my mother's brother, wine... Voir plus

Noté 5 sur 5 étoiles

I have always loved a nice wine but supermarkets were hit and miss until I stumbled across Naked about 10 years ago. Since then I can honestly say I’ve never had a bad bottle. Of course some are nicer... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

The offer and service is faultless - I have been a subscriber for 18 months now and can honestly say I wouldn't change a thing. The product offer is varied, I've discovered so many gorgeous new reds t... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Club d'œnologie
  2. Caviste

Écrit par l'entreprise

Hi, we’re Naked. And we’ve been shaking up the wine industry since 2008. We’re an online wine retailer, serving our customers (we call them Angels) better wine for less money, without any guesswork. How? We fund independent winemakers directly, cut out any unnecessary costs and give them free rein to make magic just for you. We’re basically a smarter way to buy wine. Easy as that.


Coordonnées de contact

4,4

Excellent

TrustScore 4.5 sur 5

13 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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4,4

Tous les avis

(13 129)

849 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Thee best wine

Great selection. Great prices. Fantastic charity donations. Always told about good deals. Free bottle every month. What's not to love at Naked wines.

30 octobre 2025
Avis spontané
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Réponse de Naked Wines

That’s music to our ears, Donnie
Thanks for the glowing review – and for backing better wine, made the right way.

Noté 5 sur 5 étoiles

A 'no probs' supplier.

No problems with NW - great selection and advice, swift delivery and any (rare) issues are quickly sorted. one of my three 100% trusted suppliers!

17 octobre 2025
Avis spontané
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Réponse de Naked Wines

Hi Alan,

Thanks so much for your lovely review, we really appreciate that and your support! :)

We look forward to sending you some more delicious wine soon!

Cheers, Leon

Noté 5 sur 5 étoiles

Apart from there being a huge range of…

Apart from there being a huge range of wines at very good prices especially with angels discount , the advice and recommendations judging by your past shopping is great giving you confidence to try new wines that you probably wouldn’t have done . You get a free bottle each month and staff are always there to help . Delivery has always been reliable . Only negative ! I have occasional left a message asking a question with the reply being ‘we will get back to you , which hasn’t happened . However if you ring and speak to a person they are always more than helpful .

30 octobre 2025
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Réponse de Naked Wines

Thanks so much for your amazing review, we really appreciate you taking the time to do this! :)

I am really pleased to hear you enjoy our wines, the help from our staff and you've had good delivery.

I'm sorry to hear once you didn't hear back, that does sound rather odd and we will look into this to make sure it doesn't happen again.

Cheers, Leon

Noté 4 sur 5 étoiles

Good experience, can't fault them (only for the increase of the prices)

In terms of how they deal with the clients I can't fault them at all, overall a great experience. As quality of the wines, again, a great experience. Most of the times we love the wines and after few good years with them we really are a fan of Naked.

The only star missing is just because of yearly price increase. I know everything around us is more expensive, I understand that, but the bottles are becoming more and more expensive and I'm starting to look to competitors now.

30 octobre 2025
Avis spontané
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Réponse de Naked Wines

Thanks so much for the kind words – we're really glad to hear you've had such a great experience with us over the years, both with the wines and the team.

We totally understand your concerns on price, it's something we're always looking at closely. The cost of producing and shipping wine has risen a lot in recent years, but we’re doing everything we can to keep prices fair while making sure our winemakers are paid properly for their craft.

That said, your feedback really matters and we’ll keep working to make sure being an Angel always feels worth it.

Noté 5 sur 5 étoiles

Great wines at great prices

I have been an 'angel' with Naked Wines for 14 years now and in that time I have enjoyed many really fantastic wines at very reasonable prices. Ordering is easy, and the wines arrive very quickly. I can honestly highly recommend Naked Wines.

24 octobre 2025
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Réponse de Naked Wines

Hi Kate,

Thanks for your review.

We really appreciate your amazing support over the last 14 years, that really is incredible!

I am so pleased to hear that you enjoy our wines too, and you find the process easy.

I hope you enjoy a lovely glass or two soon!

Cheers, Leon

Noté 5 sur 5 étoiles

A pleasure to be part of Naked Wines 🥂.

I have been a Naked Wines Angel for years now. The wines are excellent and of course we all have our favourites. I love seeing which new wines are in my box of 12 as gifts. Customer Service should you need it as I have ,recently being ill and needing to change a few things is manned by polite, well spoken people, a pleasure to deal with. Cheers to Naked Wines.🥂😃

30 octobre 2025
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Réponse de Naked Wines

So pleased to hear you’re enjoying the Naked experience, Margaret. Thanks for being part of the journey – it means the world to us (and our winemakers).

Noté 5 sur 5 étoiles

Good range of quality wines at…

Good range of quality wines at affordable prices.
Easy to order, good value. Even a no-quibble money back guarantee if you don't like a wine!!

15 octobre 2025
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Thank you so much for the 5 stars, Kevin
We’re so pleased you’re loving the wines – and even happier to have you as part of the Naked community.

Noté 5 sur 5 étoiles

Excellent choice of wines

Excellent choice of wines, good availability, easy to use website, useful description of each wine, prices appropriate and all delivered carefully and quickly.

13 octobre 2025
Avis spontané
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Réponse de Naked Wines

Thank you so much for the 5 stars, Amb
We’re so pleased you’re loving the wines – and even happier to have you as part of the Naked community.

Noté 5 sur 5 étoiles

Always good wine at a competitive prices

Always good wine at a competitive price, with free offers. Online ordering is simple and efficient. Highly recommended.

29 octobre 2025
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Cheers for the top marks, Gary
So glad the wines are going down well – we’ll raise a glass to that 🍷

Noté 5 sur 5 étoiles

5 star service

The best customer service I’ve ever experienced, and some of the best wines I’ve ever tasted! I’ve been a member since 2013, and don’t plan on going anywhere

30 octobre 2025
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Réponse de Naked Wines

Lesley, you’ve made our day. Thanks for taking the time to share such lovely feedback – and for being a top-tier Angel for over 12 years now.

Noté 5 sur 5 étoiles

Brilliance from every perspective…

Brilliance from every perspective excellent service and scrumptious wines …what more could you ask for?!

16 octobre 2025
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Réponse de Naked Wines

Cheers for the top marks, Glyn
So glad the wines are going down well – we’ll raise a glass to that 🍷

Noté 5 sur 5 étoiles

Fortunate Naked Angel

I have enjoyed the majority of the wines I have received and when I haven’t fully enjoyed any particular one, the amount paid is refunded to my account. Not something you would get if you bought a wine anywhere else and didn’t enjoy it. During my time with Naked Wines there has been some delivery problems but the personnel have been aware and have apologised before I have even noticed. Excellent and helpful staff plus a nice way to purchase wine knowing someone has already checked it out. Plus you also know you are helping people fulfill their dreams to produce something of value to them and wine lovers. It has also been heart warming to be able to support people who have seen their dreams and life’s work go up in flames during recent weather events. I consider myself fortunate to be one of the ‘Naked Angels’.

29 octobre 2025
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Réponse de Naked Wines

John, you’ve made our day. Thanks for taking the time to share such lovely feedback – and for being a top-tier Angel.

Noté 5 sur 5 étoiles

I have been an Angel (that's a…

I have been an Angel (that's a customer) for over 10 years, and in that time, the wines have been fabulous, and the delivery and packaging have been excellent. We have good contact with some of the best independent wine makers in the world, and it is a pleasure to support them

29 octobre 2025
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We love to hear it, Les
Thanks for being such a brilliant supporter of our winemakers for over a decade – they couldn’t do it without Angels like you.

Noté 5 sur 5 étoiles

Every order is an adventure

I have always loved a nice wine but supermarkets were hit and miss until I stumbled across Naked about 10 years ago. Since then I can honestly say I’ve never had a bad bottle. Of course some are nicer than others but with so many wines and great stories from individual winemakers every order is an adventure. So excited that Christmas will come early when my Christmas case arrives shortly. Can’t wait!

29 octobre 2025
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Réponse de Naked Wines

Thanks so much, Mr Gentles – we’re lucky to have customers like you. It's not long now until the wonderful Christmas case will be with you!

Noté 5 sur 5 étoiles

Great value wines and service

Great value wines, very large selection at all prices.
Doorstep delivery. Order what you want when you want.Been a customer for several years with almost no problems.

27 octobre 2025
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That’s music to our ears, David
Thanks for the glowing review – and for backing better wine, made the right way.

Noté 5 sur 5 étoiles

excellent selection off wines always…

excellent selection off wines always enjoyable

29 octobre 2025
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Thank you so much for the 5 stars, Douglas
We’re so pleased you’re loving the wines – and even happier to have you as part of the Naked community.

Noté 5 sur 5 étoiles

Ethical and supportive

Consistently great wines with real care for winemakers. They often do rescue deals, support projects feeding schoolchildren and promote talented new makers.

29 octobre 2025
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Réponse de Naked Wines

We love to hear it, Lynne
Thanks for being such a brilliant supporter of our winemakers – they couldn’t do it without Angels like you.

Noté 5 sur 5 étoiles

Regular with Naked wines for 6+ years

I have been a regular with Naked wines since May 2019 when I was gifted 6 bottles.
There are some great wines and I like their pricing strategy. I put £25 away each month to lessen the impact of an order.
A really good selection and I have my favourites that I choose regularly.
Would definitely recommend.
My only gripe, and I am a bit of a grumpy old man, is that i find the emails a little over familiar for my taste. But in the end, who cares if the wine is good?

29 octobre 2025
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Réponse de Naked Wines

Thank you so much for the 5 stars, Sean
We’re so pleased you’re loving the wines – and even happier to have you as part of the Naked community.

Sorry that the tone of our emails has missed the mark a bit. We'll be sure to take that onboard so thanks for the feedback!

Noté 5 sur 5 étoiles

Excellent Customer Service!

I have been a NW customer for several years. Always the staff are available to sort any issues that crop up. Customer service is excellent and many other companies could take note. On line is fine of course but... Oh! And the wine choice is super!

29 octobre 2025
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Réponse de Naked Wines

So pleased to hear you’re enjoying the Naked experience, Kathryn. Thanks for being part of the journey – it means the world to us (and our winemakers).

Noté 5 sur 5 étoiles

Great company

Great company. Good service and communication. Interesting wines. Loads of advice. Easy to use app. Recommend becoming an angel as you get a really good discount.

1 octobre 2025
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Réponse de Naked Wines

So pleased to hear you’re enjoying the Naked experience, Fay. Thanks for being part of the journey – it means the world to us (and our winemakers).

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