Product fine Delivery awful. Ithink this is the 3rd time this year that my wine has been delivered to Haygrove offices. I think that since Evri have been delivering you have failed to deliver t... Voir plus
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Another spectacularly successful and incredibly speedy delivery of my order from Naked Wine and their delivery partner InPost! Ordered online just 48 hours ago, and Robert's my mother's brother, wine... Voir plus
I have always loved a nice wine but supermarkets were hit and miss until I stumbled across Naked about 10 years ago. Since then I can honestly say I’ve never had a bad bottle. Of course some are nicer... Voir plus
L'entreprise a répondu
The offer and service is faultless - I have been a subscriber for 18 months now and can honestly say I wouldn't change a thing. The product offer is varied, I've discovered so many gorgeous new reds t... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Hi, we’re Naked. And we’ve been shaking up the wine industry since 2008. We’re an online wine retailer, serving our customers (we call them Angels) better wine for less money, without any guesswork. How? We fund independent winemakers directly, cut out any unnecessary costs and give them free rein to make magic just for you. We’re basically a smarter way to buy wine. Easy as that.
Coordonnées de contact
Norvic House, NR2 1RP, Norwich, Royaume-Uni
- 01603 281800
- help@nakedwines.com
- nakedwines.co.uk
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Thee best wine
Great selection. Great prices. Fantastic charity donations. Always told about good deals. Free bottle every month. What's not to love at Naked wines.

Réponse de Naked Wines
A 'no probs' supplier.
No problems with NW - great selection and advice, swift delivery and any (rare) issues are quickly sorted. one of my three 100% trusted suppliers!

Réponse de Naked Wines
Apart from there being a huge range of…
Apart from there being a huge range of wines at very good prices especially with angels discount , the advice and recommendations judging by your past shopping is great giving you confidence to try new wines that you probably wouldn’t have done . You get a free bottle each month and staff are always there to help . Delivery has always been reliable . Only negative ! I have occasional left a message asking a question with the reply being ‘we will get back to you , which hasn’t happened . However if you ring and speak to a person they are always more than helpful .

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Good experience, can't fault them (only for the increase of the prices)
In terms of how they deal with the clients I can't fault them at all, overall a great experience. As quality of the wines, again, a great experience. Most of the times we love the wines and after few good years with them we really are a fan of Naked.
The only star missing is just because of yearly price increase. I know everything around us is more expensive, I understand that, but the bottles are becoming more and more expensive and I'm starting to look to competitors now.

Réponse de Naked Wines
Great wines at great prices
I have been an 'angel' with Naked Wines for 14 years now and in that time I have enjoyed many really fantastic wines at very reasonable prices. Ordering is easy, and the wines arrive very quickly. I can honestly highly recommend Naked Wines.

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A pleasure to be part of Naked Wines 🥂.
I have been a Naked Wines Angel for years now. The wines are excellent and of course we all have our favourites. I love seeing which new wines are in my box of 12 as gifts. Customer Service should you need it as I have ,recently being ill and needing to change a few things is manned by polite, well spoken people, a pleasure to deal with. Cheers to Naked Wines.🥂😃

Réponse de Naked Wines
Good range of quality wines at…
Good range of quality wines at affordable prices.
Easy to order, good value. Even a no-quibble money back guarantee if you don't like a wine!!

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Excellent choice of wines
Excellent choice of wines, good availability, easy to use website, useful description of each wine, prices appropriate and all delivered carefully and quickly.

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Always good wine at a competitive prices
Always good wine at a competitive price, with free offers. Online ordering is simple and efficient. Highly recommended.

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5 star service
The best customer service I’ve ever experienced, and some of the best wines I’ve ever tasted! I’ve been a member since 2013, and don’t plan on going anywhere

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Brilliance from every perspective…
Brilliance from every perspective excellent service and scrumptious wines …what more could you ask for?!

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Fortunate Naked Angel
I have enjoyed the majority of the wines I have received and when I haven’t fully enjoyed any particular one, the amount paid is refunded to my account. Not something you would get if you bought a wine anywhere else and didn’t enjoy it. During my time with Naked Wines there has been some delivery problems but the personnel have been aware and have apologised before I have even noticed. Excellent and helpful staff plus a nice way to purchase wine knowing someone has already checked it out. Plus you also know you are helping people fulfill their dreams to produce something of value to them and wine lovers. It has also been heart warming to be able to support people who have seen their dreams and life’s work go up in flames during recent weather events. I consider myself fortunate to be one of the ‘Naked Angels’.

Réponse de Naked Wines
I have been an Angel (that's a…
I have been an Angel (that's a customer) for over 10 years, and in that time, the wines have been fabulous, and the delivery and packaging have been excellent. We have good contact with some of the best independent wine makers in the world, and it is a pleasure to support them

Réponse de Naked Wines
Every order is an adventure
I have always loved a nice wine but supermarkets were hit and miss until I stumbled across Naked about 10 years ago. Since then I can honestly say I’ve never had a bad bottle. Of course some are nicer than others but with so many wines and great stories from individual winemakers every order is an adventure. So excited that Christmas will come early when my Christmas case arrives shortly. Can’t wait!

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Great value wines and service
Great value wines, very large selection at all prices.
Doorstep delivery. Order what you want when you want.Been a customer for several years with almost no problems.

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excellent selection off wines always…
excellent selection off wines always enjoyable

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Ethical and supportive
Consistently great wines with real care for winemakers. They often do rescue deals, support projects feeding schoolchildren and promote talented new makers.

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Regular with Naked wines for 6+ years
I have been a regular with Naked wines since May 2019 when I was gifted 6 bottles.
There are some great wines and I like their pricing strategy. I put £25 away each month to lessen the impact of an order.
A really good selection and I have my favourites that I choose regularly.
Would definitely recommend.
My only gripe, and I am a bit of a grumpy old man, is that i find the emails a little over familiar for my taste. But in the end, who cares if the wine is good?

Réponse de Naked Wines
Excellent Customer Service!
I have been a NW customer for several years. Always the staff are available to sort any issues that crop up. Customer service is excellent and many other companies could take note. On line is fine of course but... Oh! And the wine choice is super!

Réponse de Naked Wines
Great company
Great company. Good service and communication. Interesting wines. Loads of advice. Easy to use app. Recommend becoming an angel as you get a really good discount.

Réponse de Naked Wines
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