NEAFS Avis 

Literally the closest thing to an actual cigarette without the harmful chemicals. Much more realistic feeling than wet vapes and healthier too. I'm converted. Highly recommended.
Order came quickly too and well packaged. Many thanks.

Great service-would buy again. Highly recommend.

Fast delivery. NEAFS has helped me quit smoking!

Easy to order, good communication throughout, and quick delivery.

Great product and great service. Compared to other smoking devices on the market, this is certainly different and impressive with the hit of nicotine (or nicotine free is available!) perfect device and the flavours are spot on. If you're looking for an alternative, give these a try! Perfect service and delivery every time! Thanks Neafs!

Amazing Product and super fast delivery!!

as a smoker for 20 years I decided to quit last year & was introduced to Neafs products which have worked perfectly for me I have not gone near or even craved a cigarette in 11 months
So I highly recommend their products

Fast delivery. I’ve always been happy with the products I receive.

Fast delivery. Excellent product

Just wanted to say how great the customer service was — super friendly, quick to help, and honestly just really nice to deal with. It’s always a bit of a pain when something goes wrong, but they made it easy and stress-free.

Big thanks to the team for being so helpful! It’s rare to get service this good these days.

Ordered Online arrived Next Day. Taste Good and better than expected for the excellent price. Now got a new Customer ill be buying again !!!

Great product and fast delivery

Really good product, have used now for quite a while and love it!

Tried the pouches, very good products , friends use the sticks and love them

The starter bundle is great for the price great alternative for smoking and it’s cheaper healthier the website however is temperamental switching between the products cart and paying can be frustrating it would be great if there were more information about the TEO product also the bundle is a one time use witch is annoying also other than that products and delivery fantastic

I purchased the mango ice pouches
I was expecting a nice fruity flavour.. But its taste is discusting.. Very bland and like dirt. I can't even describe the But defo no mango

The TEO device is the best I have ever used. The serial number is very small, but I managed to take a photo with my phone, and then zoom in on it. I now have both my TEO and my partner's TEO registered for the one year guarantee.

The snus pouches are incredible. The price is really good compared to other brands on the market.

The only problem is the tub design, you need a knife to get into it or you need to take the label off.

Other than that, the product flavours are great, longevity of thr nicotine is great.

All round, I'll be switching to this product permanently.

I ordered a carton of Neafs Original on the basis that the website clearly stated that they were compatible with "all popular devices" but they do not. I have been assured by their AI chat host that I will get a full refund as the website should have made this clear. I have emailed every day for nearly two weeks and they have not responded. They do not answer the phone. I have now been in contact with Trading Standards who are looking into this company. I just want my money back as these sticks were mis-sold. I'm more than happy to return the carton.

Ordered 200 coffee and a 20 pack of each of the other flavours. Only sent 20 pack of coffee. Impossible to contact - after 4 minutes the phone call just cuts out (if you select 1 for sales you get to leave a message at least). NOT HAPPY AT ALL!

UPDATE: Having finally managed to find an email address they were very apologetic and resent the full order by next day delivery. They still need to sort out the contact issues but their response once contacted was very good.