I purchased two items using Argos Pay on a BNPL scheme, before the 6 months was up I cleared the balance. I was then offered a credit limit increase which I accepted. My account balance is now at zero... Voir plus
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Simple application process. The App is easy to navigate and had no problems at all. Would recommend. Payments are easy to pay, by direct debit or via app. Not had to use customer services yet so can... Voir plus
L'entreprise a répondu
My card was used fraudulently, and the person who contacted me was very warm, friendly and knowledgeable. She was patient with me due to deafness. To me she went well beyond the usual customer servi... Voir plus
L'entreprise a répondu
My card was blocked because of some technical issues and when I called customer service then this issue was resolved by Faadiyah so easily and nicely that no doubt she provided very good customer serv... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
At NewDay, our business is focused on a single, clear and defining purpose: to help people move forward with credit. We provide nearly 4 million customers with responsible access to credit, underpinned by best-in-class customer service and exceptional user experience.
Coordonnées de contact
7 Handyside, N1C 4DA, London, Royaume-Uni
- 020 7160 8800
- newday.co.uk
4,2
Bien
12 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Réponse de NewDay
Hi Cheryl, Thank you very much for the lovely review. We are happy to hear that you are enjoying your card 😊 best, Elan
charges are extreme doesnt give you…
charges are extreme doesnt give you chance to catch up
16 juillet 2026
Réponse de NewDay
Hi John, If you contact our messaging team via the app, they will be able to take further details from you in order to setup a Payment Holiday on your account. To contact our team, please go to More > Help & Support > Contact Us > Chat Now. Thanks, Elan
Réponse de NewDay
Hi Adrian, Thank you very much for the lovely review. We are happy to hear that you are enjoying your card 😊 best, Elan
Réponse de NewDay
Hi Andrew, Thank you very much for the lovely review. We are happy to hear that you are enjoying your card 😊 best, Elan
Very easy to deal with
16 juillet 2026
Réponse de NewDay
Hi Graham, Thank you very much for the lovely review. We are happy to hear that you are enjoying your card 😊 best, Elan
MARBLES PROVIDE A GOOD SERVICE TO THEIR…
MARBLES PROVIDE A GOOD SERVICE TO THEIR CREDIT CARD CUSTOMERS AND REWARD THEM WITH OFFERS AND SERVICES ATTRIBUTABLE WHEN THE CUSTOMER MANAGES THEIR ACCOUNT CORRECTLY. I AM A CONTENT CUSTOMER.
16 juillet 2026
Réponse de NewDay
Hi Robert, thank you for choosing us as your card provider. We're pleased to have you as our customer 😊 Thanks, Michelle.
Réponse de NewDay
Hi Daniel, thank you for taking the time to leave us a review. We're excited to have you on board 😊 Thanks, Michelle.
Great Company
I have had nothing but great help with NewDay they look after you and keep you informed of all that's happening with your account I would give them 5*****
16 juillet 2026
Réponse de NewDay
Hi Lewis, thank you for taking the time to leave us a kind review, we appreciate it! We are delighted to hear that you've had a good experience 😊 Thanks, Michelle.
Réponse de NewDay
Hi, Thank you for choosing us as your card provider. We're pleased to have you as our customer 😊 Thanks, Michelle.
Interest rate high but other than that…
Interest rate high but other than that a fantastic card to have. People at Marbles are also really helpful with any query.
15 juillet 2026
Avis spontané
Réponse de NewDay
Hi Lisa, We do aim to provide a high level of customer service, so it is great to see you received this when contacting us. Thank you for taking the time to leave us a positive review 😊 best, Elan
Réponse de NewDay
Hi Mark,
Thank you for choosing us as your card provider - and for leaving us a positive review!
Best,
Stephanie.
Be careful of AO annual fee you may…
Be careful of AO annual fee £39.99 , no reminder. Then a £5 payment. didn't assoiciate Newday with AO. Then £12 late payment making £58 debt. Settled and closed account, not happy. Won't buy or use either of these company's again.
13 juillet 2026
Avis spontané
Réponse de NewDay
Hi Steve,
I am very sorry to read that you have not had the experience that you expected with us. I appreciate the time that you’ve taken to write the above. Please be assured that this feedback will be passed on to the relevant team.
Best,
Stephanie.
Excellent credit card
Excellent credit card. All the information you need on the app. First class.........
9 juillet 2026
Réponse de NewDay
Good Morning, Andrew,
Thanks for taking the time to share your review, we're thrilled to ehar you're happy with everything!
- Kenith
This is where loyalty is a two-way thing
NewDay are just as loyal to their customers' as their customers' are to them, making you feel extremely valued.
All-round great service, if you use your credit responsibly you will undoubtedly be handsomely rewarded. All the features you could want and expect from a first class lender. Go on give them a go, you will not be disappointed - guaranteed.
9 juillet 2026
Réponse de NewDay
Good Morning, Nikita,
We greatly appreciate you taking the time to share you review and kind words with us, and we're thrilled to hear you're loving everything!
- Kenith
Argos Card customers must be leaving in droves..
Argos has been awful since New Day took control of Argos Card. Relentless reminders and harassment for payments resulted in the closure of my account. I no longer purchase any goods from Argos as 'Argos Pay' & New Day are insufferable. All complaints are ignored, they just want your money and more with the ridiculously high interest rates, late payment fees and anything else they can find to bleed you dry with.
10 juillet 2026
Avis spontané
Réponse de NewDay
Hi Timothy,
I am very sorry to read that you have not had the experience that you expected with us. I appreciate the time that you’ve taken to write the above. Please be assured that this feedback will be passed on to the relevant team. Unfortunately, due to the public nature of this platform we are unable to discuss account specific information from here. We would however love to look into this further for you.
Please reach out to our Customer Service team on 0333 220 2532 at your next convenience, so that we can discuss your concerns in more detail.
Best,
Stephanie.
Réponse de NewDay
Good Afternoon,
Thanks for taking the time to share your review, we're thrilled to hear you're loving your card!
- Kenith
Réponse de NewDay
Good Afternoon,
Thanks for taking the time to share your review and kind words, we're thrilled to hear you're loving your card and hope you continue to do so!
- Kenith
I love this company so happy I got…
I love this company so happy I got involved with them i also had a loan through aqua that's paid off never been disappointed 😞
9 juillet 2026
Réponse de NewDay
Good Afternoon, Joseph,
Thanks for taking the time to share your experience with us, it's great to hear everything's gone so smoothly for you!
- Kenith
I have have steadily built up my credit…
I have have steadily built up my credit score since getting an aqua card, I thoroughly recommend them
9 juillet 2026
Réponse de NewDay
Hi Mrs. Smith, Thank you so much for your lovely review and the 5-star rating! We’re a card that says yes to helping you build your credit score when used responsibly - so it is great to hear that we have helped you build yours 😊 best, Elan
Have been with aqua for a long time and…
Have been with aqua for a long time and everything has been great from day one ! Aqua is everything a credit card should be ! Yr card is reviewed and yr credit limit keeps going up providing you treat it with respect! My favourite credit card ! Highly recommend!
9 juillet 2026
Réponse de NewDay
Hi, Thank you very much for the lovely review. We are happy to hear that you are enjoying your card 😊 Thanks, Michelle.
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.